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Hilton Mexico City Reforma

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Hilton Mexico City Reforma
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1,796 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Mexico City Reforma
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Showing 1,001: English reviews
london
Reviewed 5 November 2015

Lives up to the brand. Beautiful room with lovely views. staff excellent. safe cabs abundant. Excellent concierge. Gave me a super late check out as catching a night flight. Will definitely recommend and return

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Helpful?
2Thank nachooooo
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear nachooooo, Thank you very much for writing such a nice review about your recent stay at our hotel. I am happy that you enjoyed the beautiful rooms with great views, the service from our Team Members, specially Concierge. We look forward to welcoming you back during your next visit to Mexico City. Cordially, Pierre Kranzle General Manager

Connecticut
Reviewed 2 November 2015

Stayed at hotel for the Mexico City Marathon, using Aeromexico point. Great room and breakfast. Perfect location for the marathon start and close to the metro for the return from the stadium. Very good gym.

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Helpful?
1Thank flavio12
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear flavio 12, Thank you very much for writing such a nice review about your recent stay at our hotel. I am happy that you enjoyed the beautiful rooms, and facilities in general. It is good to know that the location of our hotel was convenient for you. We look forward to welcoming you back in the not so distant...

Reviewed 30 October 2015

My favorite hotel, not only are the rooms spacious, new and clean, but the staff is also very friendly. I've stayed here twice and had nothing but a positive experience. Everyone i've dealt with speaks english very well and it's conveniently located in Centro so you can go out and explore during your free time.

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2Thank ishmael a
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear ishmael a, Thank you very much for writing such a nice review about your recent stay at our hotel. I am happy that you enjoyed the service from our Team Members, the beautiful rooms, and the location of our hotel. We look forward to welcoming you back soon. Sincerely, Pierre Kranzle General Manager

Athens, Greece
Reviewed 29 October 2015 via mobile

Visited the hotel during a conference. The rooms are up to Hilton standards. Spacious rooms, clean with very nice view to the city. Staff were very kind. The location is excellent as the plaza and cathedral are a few minutes away by foot. Highly recommended.

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3Thank CricoDC
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear cricodc, Thank you very much for writing a review about your recent stay at our hotel. It was nice to read that you enjoyed our location and our facilities in general. We certainly enjoyed having you here as our guest and look forward of welcoming you back upon your next visit to Mexico City. Cordially, Pierre Kranzle General Manager

Melbourne, Australia
Reviewed 19 October 2015 via mobile

As we expected, this is a great hotel in a great location. From the hotel, you can walk to many of the key tourist attractions Mexico City has to offer. In-room service food was average, however, the selection of restaurants within 100m of the lobby (such as El Cardenal) is terrific. The hotel breakfast located on Level 1 (Dones Dones...

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2Thank Clare R
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Clare R, Thank you very much for writing such a nice review about your recent stay at our hotel. It was nice to read that you enjoyed our location and the breakfast at our Los Dones restaurant. Please remember that we offer complimentary Wi-Fi to our HHonors members which are booking directly via our hotel's website. We certainly enjoyed...

Reviewed 16 October 2015 via mobile

Lovelyvand heloful staff throughout Hotel Courtesy plus Beautiful rooms ..everything Feeling of safety.. Plenty of food nearb Well priced Great views...4th floor Well recommemded.. We will return.. Stay here!

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1Thank mars2303
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear mars2303, Thank you very much for writing such a nice review about your recent stay at our hotel. I am happy that you enjoyed the service from our helpful Team Members, the beautiful rooms, great views, safety and the location of our hotel. We look forward to welcoming you back in the not so distant future. Sincerely, Pierre O....

Franklin, Tennessee, United States
Reviewed 16 October 2015

Guests are treated very well, by an impressively attentive staff...from reservations to changing reservations to help with rebooking to arranging transporting, the staff was friendly and professional in every well. Do not hesitate to ask for help - the staff is ready to accommodate you! Perfectly working wi-fi, well-appointed rooms with great views, and great proximity to the business sector...

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2Thank Bob V
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Bob V, Thank you very much for writing such a nice review about your recent stay at our hotel. It is very nice to hear that the reservation process was handled to your entire satisfaction and that you were able to experience the service of our helpful Team Members. I am also glad you enjoyed our guest rooms, its...

New York City, New York
Reviewed 14 October 2015

Service with a smile is the norm in any quality hotel, but a consistent level of competent, attentive and proactive service -- with genuine smiles -- is a rare experience, one we recently experienced at our stay at this hotel. Under the capable direction of the front desk manager, Dulce Jaramillo, each and every staff member exceeded our expectations by...

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2Thank MaryannRM
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear MaryannRM, On behalf of all of us at Hilton Mexico City Reforma, thank you very much for your kind review. I have shared your comments with Dulce and her Front Desk crew as they surely will be more than pleased that you singled them out about your recent stay with us. It will be a pleasure to receiving you...

Reviewed 13 October 2015

I did not stay at this hotel but my dad was just a guest this weekend. His birthday was yesterday so I called the concierge to request a cake and a balloon to be sent to his room. I spoke to Eliot and he was efficient, friendly and assertive. He told me he would take care of everything before 12:00pm....

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1Thank TheCube505
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear TheCube505, It is not often that we hear from someone that didn't stay at our hotel, but I sincerely thank you for taking the time to write about your experience with the organisation of your father's birthday. I am so happy that Elliot was able to exceed your expectations as far as delivering upon your request. The hotel has...

New York City, New York
Reviewed 12 October 2015

From the moment we arrived and were met by Erik, a wonderfully attentive young man, who took us to the 26th floor to check-in, to the point of our departure, we were treated like royalty. The staff at the hotel and in particular Erik and Manuel at the concierge desk were among the most pleasant and professional staff we've ever...

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Helpful?
1Thank Mariano G
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Mariano G, What a pleasure to receive such a great review! I am so happy that you enjoyed your recent stay at our hotel. I have shared your comments with both Erik and Manuel and the hotel sent them a congratulatory note for providing such exemplary service. I am also so glad that you enjoyed our corner suite, its...

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Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 

Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Mexico City 06010, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: $191 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
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Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Reforma staff and other travellers.
25 questions
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9 months ago

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Questions? Get answers from Hilton Mexico City Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the better the view of the city.”
JDBOWMAN1671, 28 Apr 2017 | Read review
“High floor facing park for the best views.”
  • View from room 1903
foureyes18, 23 Apr 2017 | Read review
“The views are great in either direction although if you are high enough and looking east, you can see the Zocalo/Cathedral.”
gchernack, 19 Apr 2017 | Read review
“Higher floors offer better views of the city, if you don't mind the slightly extra elevator wait time”
VarunS531, 18 Apr 2017 | Read review
“higher floors seems to have better views”
Sindbad2007, 2 Mar 2017 | Read review
5 of 5