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Hilton Mexico City Reforma

2,116 reviews
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Traveller (870)
Room & Suite (378)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“alameda park”(64 reviews)
“el cardenal”(43 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (2,116)Write a Review
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78
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All reviewsthe executive loungealameda parkel cardenalbellas artesgreat hotellap pooldiamond memberpalace of fine artswalking distancebeautiful parkhistoric districtsteam roomexcellent locationcentral locationbusiness tripan upgradelobby bar
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371 - 375 of 1,196 reviews
Reviewed 18 September 2016

I was hoping to have my room upgraded but when I checked in they told me I booked the best room they had. And it was a great room.. I think it is called the executive suite and it has all the privileges including a...More

Thank Jonathon G
Response from GMReforma, Manager at Hilton Mexico City ReformaResponded 20 September 2016

Dear Jonathon G, I would like to thank you for the time to share your recently stay with us. As you mention our master suites have an excellent view to the Alameda Park and the Fine Arts Palace. And also for the days that you...More

Reviewed 13 September 2016 via mobile

Stayed in the 24th floor. Great view of Mexico City. The service was great and the rooms were large and comfy. The beds were great the a/c was cold. The only thing I didn't like about the rooms were the showers in the bathrooms. The...More

Thank Blue4140
Response from GMReforma, Gerente at Hilton Mexico City ReformaResponded 14 September 2016

Dear Blue4140, We would like to thank you for the time to share your experience through TripAdvisor. As you mention our rooms have and incredible view to the Fine Art Palace, and the Alameda Park. Please accept my apologize about the bathroom, I have shared...More

Reviewed 13 September 2016

We really enjoyed our stay at The Hilton Reforma. We stayed for 8 nights. If you're looking for a place in Mexico City close to downtown, look no further! Appearance: busy from outside Lobby: It tends to be a little busy. Hilton Reforma is mostly...More

Thank CaroTravelista
Response from GMReforma, Gerente at Hilton Mexico City ReformaResponded 13 September 2016

Dear CaroTravelista, Greetings from Mexico City !!! It was a pleasure to see you here during the 8 nights, thank you so much for the time to write this nice review about your recently stay with us. As you mention our buffet breakfast at Los...More

Reviewed 13 September 2016

Staff at the reception were rude and unhelpful. Upon check in my reservation per hotel staff was non existent even after I provided them with a copy of my reservation. I was told to make a new one and the price was going to be...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank juanvB1195BE
Response from GMReforma, Manager at Hilton Mexico City ReformaResponded 14 September 2016

Dear juanvB1195BE, First of all I want to thank you for the time to write a review for our TripAdvisor users. As I can read, you didn´t have the best experience with us, I am truly sorry and very embarrassed you had such a poor...More

Reviewed 12 September 2016

Spent a week at the Hilton Reforma on business and found it completely satisfactory. The room was comfortable, breakfast was very good (great fresh fruit bar), and the wifi worked well (I did have to constantly reload, even though that took only a few seconds)....More

Thank Dan G
Response from GMReforma, Gerente at Hilton Mexico City ReformaResponded 13 September 2016

Dear Dan G, We would like to thank you for choosing Hilton Mexico City Reforma, for your last visit to Mexico City. As we can read you really enjoyed your stay with us, as you mention we have a variety of food at Los Dones...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 146 - USD 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 146 - USD 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (870)
Room & Suite (378)
Dining (48)
Pool & Beach (31)
Business Centre & Event Rooms (13)
Family and Play Areas (6)
Nearby
Alameda
This beautiful park was once the playground for the
wealthiest families in the colonial era, and is now
the perfect place where locals and visitors can spend
a sunny weekend afternoon to relax or shop for
souvenirs at the market. Kids can run around or grab a
bite of cotton candy while teens and adults wander
around admiring the charming gardens and the
sculptures that adorn it. Once the heat rises, it may
...More
Questions & Answers
Ask a question
saaz2106
20 September 2017|
AnswerShow all 5 answers
Response from GMReforma | Property representative |
Hi saaz2106, From the airport to the hotel, is depending the traffic around 30-35 minutes. We are located at the historic center of Mexico City. I do hope that this information was useful for you.
0
Votes
beenthereonce
26 July 2017|
AnswerShow all 7 answers
Response from GMReforma | Property representative |
Dear Beenthereonce, For gold member the normal benefits are the breakfast included in our restaurant buffet "Los Dones", depending of our availability we can offer you an upgrade, and with the upgrade you have the access to... More
0
Votes
Gerard B
7 April 2017|
AnswerShow all 2 answers
Response from GMReforma | Property representative |
Hola Gerad B. We have two different options the first one is Los Dones Restaurant, where you will find both options, a la carte and buffet, the concept of the restaurant is a mix of International and Mexican food, with... More
1
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Room Tips
"higher floors are great"
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"Stay on a higher floor for the best views."
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"High floor for best view!"
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"Would not recommend to go"
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