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Hilton Mexico City Reforma

2,116 reviews
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Traveller (870)
Room & Suite (378)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“alameda park”(64 reviews)
“el cardenal”(43 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (2,116)Write a Review
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78
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22
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All reviewsthe executive loungealameda parkel cardenalbellas artesgreat hotellap pooldiamond memberpalace of fine artswalking distancebeautiful parkhistoric districtsteam roomexcellent locationcentral locationbusiness tripan upgradelobby bar
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311 - 315 of 1,196 reviews
Reviewed 28 December 2016

We stayed at the Hilton Mexico City Reforma for our second wedding anniversary trip. The staff were warm and welcoming, the beds comfortable, the rooms clean and the location very convenient. We upgraded to the executive floor, so had access to the lounge. Breakfast and...More

Thank BeckyBTravels
Response from GMReforma, Manager at Hilton Mexico City ReformaResponded 29 December 2016

Dear BeckyBTravels, First of all I would like to thank you for choose Hilton Mexico City Reforma to celebrate this importante date for you. Congratulations for your second wedding anniversary. Thank you for make us part of the celebration. Is good to know that your...More

Reviewed 27 December 2016 via mobile

This hotel is in a great location and the rooms are spacious and nice. The service is very good, especially in the executive lounge. Mireille in the lounge is wonderful. She is professional, friendly and always makes sure your wine glass is full.More

Thank Allison J
Response from GMReforma, General Manager at Hilton Mexico City ReformaResponded 29 December 2016

Dear Ms. Allison, Thanks for choosing Hilton México City Reforma for you stay, We would like to thank for the positive feedback; we have shared your comments with our deparments in order to improve our service, we would like to let you know that we...More

Reviewed 26 December 2016

We had a fabulous stay at the Hilton Reforma Mexico city. The staff was super attentive and took good care of us. The large buffet breakfast featuring continental and authentic mexican dishes was a treat. The views from our room were breathtaking and the staff...More

Review collected in partnership with Hilton Hotels & Resorts
Thank ischemia
Response from GMReforma, Manager at Hilton Mexico City ReformaResponded 28 December 2016

Dear ischemia, Greetings from Hilton Mexico City Reforma !!! First of all I would like to thank you for the time to write this incredible review, is great for us to see that you had an unforgettable experience with us. And that you enjoyed our...More

Reviewed 26 December 2016

I have had an amazing wonderful experience in this hotel , every detail is perfect , nice location at the historic area , near to one stop of the Turibus which is an excellent option to get better idea and knowledge about Mexico city ....More

Thank Gustavo G
Response from GMReforma, Manager at Hilton Mexico City ReformaResponded 27 December 2016

Dear Gustavo G, First of all I would like to thank you for the time to share your experience with our TripAdvisor users. Is really important for us to know the opinion of our guests. Thanks for the recognition that you did of our staff,...More

Reviewed 21 December 2016

Enjoyed my stay at the Hilton. Very clean and comfortable. I checked in late and the young lady at the front offered to change my room to a better view. Ordered some room service for dinner. Meal arrived quickly and was delicious. Close to various...More

Thank Alex R
Response from GMReforma, Manager at Hilton Mexico City ReformaResponded 23 December 2016

Dear Alex R, For all the staff at the Hilton Mexico City Reforma is a pleasure to read your extraordinary review. Thank you so much for your comments. As you know our guests are the most important for us, so is graet to hear that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 145 - USD 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 145 - USD 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (870)
Room & Suite (378)
Dining (48)
Pool & Beach (31)
Business Centre & Event Rooms (13)
Family and Play Areas (6)
Nearby
Alameda
This beautiful park was once the playground for the
wealthiest families in the colonial era, and is now
the perfect place where locals and visitors can spend
a sunny weekend afternoon to relax or shop for
souvenirs at the market. Kids can run around or grab a
bite of cotton candy while teens and adults wander
around admiring the charming gardens and the
sculptures that adorn it. Once the heat rises, it may
...More
Questions & Answers
Ask a question
saaz2106
20 September 2017|
AnswerShow all 5 answers
Response from GMReforma | Property representative |
Hi saaz2106, From the airport to the hotel, is depending the traffic around 30-35 minutes. We are located at the historic center of Mexico City. I do hope that this information was useful for you.
0
Votes
beenthereonce
26 July 2017|
AnswerShow all 7 answers
Response from GMReforma | Property representative |
Dear Beenthereonce, For gold member the normal benefits are the breakfast included in our restaurant buffet "Los Dones", depending of our availability we can offer you an upgrade, and with the upgrade you have the access to... More
0
Votes
Gerard B
7 April 2017|
AnswerShow all 2 answers
Response from GMReforma | Property representative |
Hola Gerad B. We have two different options the first one is Los Dones Restaurant, where you will find both options, a la carte and buffet, the concept of the restaurant is a mix of International and Mexican food, with... More
1
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Room Tips
"higher floors are great"
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"Stay on a higher floor for the best views."
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"High floor for best view!"
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"Would not recommend to go"
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