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Hilton Mexico City Reforma

2,116 reviews
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Traveller (870)
Room & Suite (378)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“alameda park”(64 reviews)
“el cardenal”(43 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,116)Write a Review
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All reviewsthe executive loungealameda parkel cardenalbellas artesgreat hotellap pooldiamond memberpalace of fine artswalking distancebeautiful parkhistoric districtsteam roomexcellent locationcentral locationbusiness tripan upgradelobby bar
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11 - 15 of 1,196 reviews
Reviewed 4 weeks ago

The hotel is quite ok. The restaurant had only one problem: it was so cold inside that we had to winter-dress for breakfast!? Overall service was good and even excellent for the concierge service that arranged a super day-tour at Teotihuacan.More

Thank 14radu63
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 2 weeks ago

Dear 14radu63, Thank you for taking some of your time to write this great review about your recent stayed at our hotel. Is great to read that we have met most of your expectations. However at Hilton Mexico City Reforma we are committed with your...More

Reviewed 4 weeks ago

If you're travelling to Mexico City for any reason, stay at the Hilton Reforma......you will not regret it..!! I've stayed at this hotel five times and I hope I can stay yet another five times. The staff is 150% dedicated to guest comfort and welcome.More

Review collected in partnership with Hilton Hotels & Resorts
Thank H831NTrichardr
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 2 weeks ago

Dear H831NTrichardr, Firstly I would like to thank you for your recent stay at Hilton Mexico CIty Reforma, and for the time that you have taken to share this incredible review. Is really rewarding to hear that we have exceed your expectations, at Hilton the...More

Reviewed 4 weeks ago

Excellent staff, great workout facility. Don't forget to use the wet steam room located at the men's locker room. Lobby bar was a great experience with a variety of liquors and mixed drinks. All the great qualities you expect of the Hilton chainMore

Review collected in partnership with Hilton Hotels & Resorts
Thank bronxflyr
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 4 weeks ago

Dear bronxflyr, Greetings from the Hilton Mexico City Reforma !! Firstly I would like to thank you for your staying with us. And for the time to share your experience with our TripAdvisor readers. Is great to read that you enjoyed the time at our...More

Reviewed 4 weeks ago

Our stay here was a mixture of disappointment, frustration, anger, relief, and finally defeat. We arrived extremely in the morning around 5 am we had 2 rooms reserved for 4 nights, there was availability and were granted an early check-in at an additional cost that...More

Thank Ruby R
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 4 weeks ago

Dear Ruby R, First of all I would like to thank you for your staying at Hilton Mexico City Reforma. I am really sorry to read that your experience at our hotel, was not what you were expecting from us. Please accept my sincere apologies...More

Reviewed 5 weeks ago

Hilton Mexico City Reforma is very close to the main attractions: Zocalo, Museum of Bella Artes, House of Tiles, and Metropolitan Cathedral etc. Across the street is the Alameda Central Park where many booths and night market located. The room was very spacious. Beds were...More

Thank Lucy L
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 4 weeks ago

Dear Lucy L, I hope you are having an excellent day. I want to thank you for choose Hilton Mexico City Reforma for your recent stay in our city. We are so proud to read that your experience was incredible. As you have mentioned we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 146 - USD 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 146 - USD 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (870)
Room & Suite (378)
Dining (48)
Pool & Beach (31)
Business Centre & Event Rooms (13)
Family and Play Areas (6)
Nearby
Alameda
This beautiful park was once the playground for the
wealthiest families in the colonial era, and is now
the perfect place where locals and visitors can spend
a sunny weekend afternoon to relax or shop for
souvenirs at the market. Kids can run around or grab a
bite of cotton candy while teens and adults wander
around admiring the charming gardens and the
sculptures that adorn it. Once the heat rises, it may
...More
Questions & Answers
Ask a question
saaz2106
20 September 2017|
AnswerShow all 5 answers
Response from GMReforma | Property representative |
Hi saaz2106, From the airport to the hotel, is depending the traffic around 30-35 minutes. We are located at the historic center of Mexico City. I do hope that this information was useful for you.
0
Votes
beenthereonce
26 July 2017|
AnswerShow all 7 answers
Response from GMReforma | Property representative |
Dear Beenthereonce, For gold member the normal benefits are the breakfast included in our restaurant buffet "Los Dones", depending of our availability we can offer you an upgrade, and with the upgrade you have the access to... More
0
Votes
Gerard B
7 April 2017|
AnswerShow all 2 answers
Response from GMReforma | Property representative |
Hola Gerad B. We have two different options the first one is Los Dones Restaurant, where you will find both options, a la carte and buffet, the concept of the restaurant is a mix of International and Mexican food, with... More
1
Vote
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Room Tips
"higher floors are great"
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"Stay on a higher floor for the best views."
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"High floor for best view!"
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"Would not recommend to go"
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