We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Mexico City Reforma

Hilton.comUSD 165*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 178*
USD 165*
USD 178*
USD 178*
USD 165*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Hilton Mexico City Reforma
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,834 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,023: English reviews
Start your review of Hilton Mexico City Reforma
 Click to rate
Cincinnti
Reviewed 6 days ago NEW

As a solo traveler with little Spanish speaking skills, this hotel made my stay very comfortable and easy. I was treated very well and the staff made every attempt to improve my stay. The parks, museums & shops nearby were great for short-distance walking and gave me an overall great experience within the city.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Brennon S
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Brennon S, On behalf of the staff from Hilton Mexico City Reforma, I would like to thank you for the time writing your review. Is great for us, to read that we have met your expectations, and that our staff was so helpful. As you mentioned we are in a waking distance to many places that you could enjoy...

Jacksonville, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 19 March 2017

We can't say enough good things about this hotel! We were arriving on the day of my daughter's 15th birthday so I called the hotel the day before to ask if they could do something a little special for her as a surprise. Both Cesar and Luz emailed me and gave me a couple of options. I chose a M&M...

 Report
Helpful?
Thank Acebab
About Hotel's Favourite Review
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Acebab, Greetings from Mexico City !!!! I would like to thank you for choosing Hilton Mexico City Reforma for your stay in Mexico, it has been a pleasure to see you here with your family. Is great for us to read that you enjoyed your days here and that we can make a little more special your daughter´s birthday....

Los Angeles, CA
Reviewed 1 week ago

I just returned from my home away from home and to my surprise everything is not the same...... it is better. If you have read my previous reviews, they are extremely positive and nothing has changed. From the moment you pull up to the front door the doorman is there to greet you. Within 5 minutes of arrival you are...

 Report
Helpful?
3Thank Critics_Critic
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Critics_Critic, On behalf of all the staff of Hilton Mexico City Reforma Hotel, I would like to thank you for the time writing a review about your recent stay with us. We are so proud to read this extraordinary review, thank you for your loyalty and for continue coming to our hotel. As you mentioned there are good options...

Mexico City, Mexico
Reviewed 1 week ago

Although the room is only OK, the air conditioner do not work properly, is very noise and the housekeeper is one of the most rude person ever, and about 3:30 she even has clean my room, this is not only why I will never recommend this place, it is because I have never been treated like that in my entire...

 Report
Helpful?
Thank Paulina M
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Paulina M, First of all I would like to thank you for the time writing your review about your recent stay at our property. At Hilton we always look for the complete satisfaction of our guests, so please accept my sincere apologies because we did not meet your expectations. Be assured that all your comments have been shared with...

Washington DC
Reviewed 1 week ago

I was so fortunate to be able to get two rooms at the Hilton Reforma in March for my bachelorette party. There were five of us total and we were in two queen/queen bed rooms. I am a gold Hilton Honors member and the staff kindly upgraded us up to one of the highest floors with an amazing view of...

 Report
Helpful?
Thank Amanda C
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Amanda C, We are more than happy to read the incredible experience that you have in our hotel. As you mentioned the majority of our rooms are renovated, always looking for the completely satisfaction of our guests and with the location that we have you will see a lot places that you could visit, museums, religious sites, historic building...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

We had the most wonderful experience at this hotel, everyone at the hotel is so helpful and attentive! In the mornings at breakfast Alejandro would give us tips of where to go and what to do in the city! Great tips! As well as delicious breakfast! I did my nails and Patricia did a great job! She is soo nice...

 Report
Helpful?
Thank A TripAdvisor Member
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Guest, Greetings from Hilton Mexico City Reforma Hotel!! I want to thank you for the sharing your review through TripAdvisor. Is great to read your review where we could see that our staff was an important part of your stay, thank you so much for the recognition you did, specially about Pati, Alejandro and Luis. The always do his...

Apollo Beach, Florida
Reviewed 1 week ago

The hotel was clean, the staff was attentive and we had a wonderful time walking about the city from the location. It was also easy to grab an Uber or taxi when needed. We would stay there again for sure.

 Report
Helpful?
Thank Mike F
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Mike F, What a wonderful review !!! We feel so proud to read your review. Is great to see that our staff was so great with you. As you mentioned we have a lot of options for move in the city; subway, bus, taxis etc. We hope you will make Hilton Mexico City Reforma and Mexico Cty frequent destinations....

Utah, United States
Reviewed 1 week ago

This hotel is well located in one of Mexico's historic centers. If you are in Mexico on business it is not the greatest location. As a tourist great. I spent 3 sleepless nights in the hotel due to a broken bed mattress, and a pipe that went through my room that must have carried the water for the entire Hotel...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank robertolX7298SL
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear robertolX7298SL, Thank you so much for share your experience through TripAdvisor. Please accept my sincere apologies for the inconveniences that you had during your stay with us. Be assured that I will share your comments with our Engineering Manager and our Housekeeping Manager in order to take the actions to make a solution. I do hope to welcome you...

San Carlos, California
Reviewed 1 week ago

I have stayed in many hotels in Mexico City and by far the Hilton Reforma is above all others. Location is perfect, food was excellent, the staff very helpful with ideas of activities to do in the city. I felt completely safe in this hotel. The pool is heated and kept clean.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank apupwr
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear apupwr, Greetings from Hilton Mexico City Reforma Hotel. We really appreciate the time sharing your review through TripAdvisor. Is great to read that our staff was so helpful in all the areas, as you mentioned the location is safety and you can walk around visiting different places. I do hope to welcome you again soon. Sincerely, Jorge Gutierrez General...

Amsterdam, The Netherlands
Reviewed 2 weeks ago

I will always remember this hotel in Mexico City because of the outstanding staff. From the staff at breakfast to the concierge downstairs, the staff is just AMAZING. Everyone is friendly, so helpful and always smiling. Honestly, this just makes a stay at any hotel worth returning for. Furthermore, the room that I had was very spacious and clean. We...

 Report
Helpful?
Thank Amyfloor15
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Amyfloor15, What a wonderful review you have written is great to know that you have enjoyed the time with us. Be assured that we will share your comments with our staff they always try to do their best to offer you the best quality of service. You mentioned an important thing, in our buffet breakfast now we have the...

872 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (773)
Viewed
View from Room (86)
Viewed
Hotel & Grounds (127)
Viewed
Room/Suite (151)
Viewed
Dining (36)
Viewed
Pool/Beach Area (24)
Viewed
Family/Play Areas (6)
Viewed
Bathroom (57)
Viewed
Business Centre/Function Rooms (11)
Viewed
5:31
Videos (1)
Viewed
Other (274)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (99)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (13)
Viewed
Dining (16)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (44)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Centro Historico
Historico Central
Historico Central
#5 of 307 in Mexico City
674 reviews
Centro Historico
Hampton Inn & Suites Mexico City - Centro Historico
Reforma / Zona Rosa
Marquis Reforma Hotel & Spa
Marquis Reforma Hotel & Spa
#15 of 307 in Mexico City
1,190 reviews
Show Prices
Show Prices
Show Prices
Centro Historico
Gran Hotel Ciudad de Mexico
Gran Hotel Ciudad de Mexico
#2 of 307 in Mexico City
2,473 reviews
Polanco
Hyatt Regency Mexico City
Hyatt Regency Mexico City
#10 of 307 in Mexico City
1,857 reviews
Centro Historico
Zocalo Central
Zocalo Central
#12 of 307 in Mexico City
1,338 reviews
Show Prices
Show Prices
Show Prices

Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 

Additional Information about Hilton Mexico City Reforma

Address: Avenida Juarez 70, Mexico City 06010, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: $190 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Cheap Tickets, getaroom.com, Cancelon, Priceline, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hilton Mexico City Reforma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Reforma staff and other travellers.
26 questions
Ask a question
over a year ago
9 months ago

See all questions (26)

Questions? Get answers from Hilton Mexico City Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an even numberd room for great view”
Critics_Critic, 20 May 2017 | Read review
“Alameda view”
PaulinaM400, 18 May 2017 | Read review
“High floors have terrific views of they city and are also renovated”
AmandaC566, 18 May 2017 | Read review
“Don't worry too much about which floor you get, as sound proofing is really good.”
pickybiz, 9 May 2017 | Read review
“If you can spring for the executive floors, ask for one with a view over the park, and enjoy the included executive lounge amenities.”
Sanfranciscotown, 7 May 2017 | Read review
5 of 5
Hilton.com
USD 165* /night
View Deal
Hotels.comUSD 178
Booking.comUSD 165
TravelocityUSD 165
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates