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Isaaya Hotel Boutique

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1 room 2 adults 0 children
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Isaaya Hotel Boutique
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91 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Dallas, Texas
Reviewed 5 days ago NEW

This was a GREAT hotel! The front desk personnel were extremely helpful in assisting us in navigating the city via bus and subway. In fact, one of the staff walked with us to the bus stop, gave us HIS subway card to use, got us on the right bus, with directions for the subway! The rooms are exactly as pictured-...

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Helpful?
Thank paulmamola
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Paul, Thank you so much for visiting Isaaya Hotel Boutique. We do try to set ourselves apart by providing consistent, friendly customer service. Our staff, especially the reception will feel so proud to read your comments. We are glad to know that this experience in Mexico City was for you a unique one. We look forward to welcome you...

Toronto, Canada
Reviewed 1 week ago via mobile

The hotel is extremely nice with big spacious rooms and very clean. Staff are very helpful and friendly, Luis helped us with lot of information about Mexico City such as tours, events and places to eat. High recommend the hotel.

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Helpful?
Thank NabilAldah
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Nabila, Isaaya Hotel Boutique thank for sending your comment about your recent stay. We feel so proud that you appreciate our new rooms and also the service that our staff always give to every guest. Luis will be so proud to read your opinion and to know that you enjoyed everything that he recommended to you. It would be...

Mexico City, Mexico
Reviewed 4 weeks ago via mobile

Quiet, excelent service and food! Best place to work and enjoy nice food and wine! Specially the attention and service of Ivan Padilla with a smile and great attitude has made me come back several times! Congratulations

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Helpful?
Thank RicardoCamargo
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Ricardo, Restaurant Anyuna thanks for giving your opinion about the food and service that you had. Giving to every person an incredible service is part of our satisfaction, Ivan Padilla will appreciate your comments and he will continue to be professional and attentive to everybody. We hope to see you again. Best wishes,

Reviewed 20 March 2017

What a find on Trip Advisor! We had some spontaneous stops while touring Mexico and were delighted to find such a gem and at such a great rate. Admittedly, our expectations were not high especially after a mediocre stay in a Hilton property. Isaaya was just a one night stay although we wish we had the time to stay longer....

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Helpful?
Thank Denise M
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Denise, Isaaya Hotel Boutique thank you for giving your incredible review of our property. We do try to set ourselves apart by providing consistent, friendly customer service, I am so glad to hear that you enjoyed your stay with us, as well as the guest service provided by our staff. Luis and Suzette will appreciate your opinion. It was...

Dallas, Texas
Reviewed 23 February 2017

Over and beyond the expected service. We speak some Spanish, but not enough to get Uber drivers to correct location. German and Suzette were exceptional in their willingness to help (English Speaking staff). We needed a doctor and the staff made sure we were taken care of immediately. Location was perfect for our event at the WTC. Spacious room, nice...

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Helpful?
Thank drsc0tt33
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Guest, Thank you for rating us and sending us your comments about your recent stay at Isaaya Hotel Boutique. It was so nice that you enjoyed your stay as well as our personalized service, German and Suzette will feel so proud to read your comments. The hotel is located just a few steps of the WTC. We look forward...

Reviewed 15 February 2017 via mobile

I spent two nights here for Valentine's Day. I was greeted with a warm smile, and they had a personalized biscotti waiting for me in my room. The rooms are large and perfectly decorated. The beds are large and super comfortable. The location is ideal for dining and shopping. I couldn't have asked for anything nicer. Definitely worth the price...

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Helpful?
Thank David R
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear David, Isaaya Hotel Boutique thank you for sending your opinion about your pleasant stay with us. It was really great that you had an amazing room and everything was perfect for you. Our staff is always at your service in order to make you feel like you were at home. We hope you never forget this experience and we...

Bangkok, Thailand
Reviewed 9 February 2017

Nice hotel with spacious room and healthy breakfast. Most of all, fantastic service !! German is great and very enthusiastic to help us on this trip. Thanks to you, Luis and Suzette.. Also, great recommendation for the restaurant. We all love it.

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Helpful?
Thank loveicecream2017
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Guest, Thank you so much for your comments. We do try to set ourselves apart by providing consistent, friendly customer service. Our staff, especially German, Luis and Suzette will feel so proud to read your comments. We are glad to know that this experience in Isaaya Hotel Boutique was for you a unique one. We look forward to welcoming...

Shenzhen, China
Reviewed 9 February 2017 via mobile

We travel in a big family of 7 ppl for 4 nights stay. The hotel location is good as it s in the safe area, close to supermarket, restaurant and happenings Sunday market. The hotel is new and comfortable (only one small comment on hot water that on&off all the time) German, Luis & Suzette provided us a suburb service...

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Helpful?
Thank Emmy_siriporn
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Emmy, Thank you for taking the time to write your sincere opinion about your recent stay with us. As you may know, we have the privilege of being located in front of the Zocalo, where you could find many things to do. All of the rooms are constantly having a maintenance so that you could really be comfortable without...

Reviewed 6 February 2017 via mobile

Upon arriving Mexico City, the staff at isaaya were the first group of people that welcomed us warmly into their beautiful country and the stay (although very brief) set the bar for a very memorable weekend. The staff, especially German and Areli, repeatedly went above and beyond for us and making us comfortable despite us not being able to fluently...

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Helpful?
Thank kescomo
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear guest, Isaaya Hotel boutique thank you for your sincere words about your latest experience with us. We feel very proud to know that the efforts made by our staff served for making your stay in Mexico City an excellent experience, German and Areli will appreciate your comments. Be sure you will always receive the kind attentions and warm service...

Reviewed 5 February 2017

Nice ambient, very good service and confortable and clean room. Modern, and brand new Hotel. Towels, linen, and bath supplies very good Best location, close of good facilities Simple breakfast, Good wifi, and TV Chanels

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Helpful?
Thank Regina A
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Regina, Thank you for sending your opinion. We are glad that you have enjoyed every aspect of the hotel. Isaaya Hotel Boutique has incredible rooms provided with the most fabulous amenities to make you feel so relaxed and good. It would be a pleasure to receive you in the future and enjoy another incredible stay. Best wishes,

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included

Additional Information about Isaaya Hotel Boutique

Address: Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico (Formerly Hotel & Suites del Parque)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Lomas de Chapultepec 5
Price Range: $129 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Isaaya Hotel Boutique 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Hotel And Suites Del Parque
Hotel Del Parque
Isaaya Hotel Boutique Mexico City
Hotel Style:
#15 Business Hotel in Mexico City
#19 Family Hotel in Mexico City
#20 Romantic Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Isaaya Hotel Boutique staff and other travellers.
2 questions
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Questions? Get answers from Isaaya Hotel Boutique staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although our room was on a busy street, we used the blackout shades and enjoyed a quiet night's slumber.”
denisem449, 20 Mar 2017 | Read review
“excellent presentation for the food”
margaritac842, 13 Jan 2017 | Read review
“Nice that the windows to the street side opened. Loved the push button curtains!”
7jjm7, 9 Jan 2017 | Read review
“Room that face the backyard (not facing WTC), ours was 503”
  • Spacious Wardrobe
  • Working desk was provided too
  • Spacious
  • Our room
affya2014, 20 Nov 2016 | Read review
“Back rooms have less street noise”
GreatTryon_NC, 4 Nov 2016 | Read review
5 of 5