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Isaaya Hotel Boutique

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Dakota 155, Napoles, Mexico City 03810 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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USD 93
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Free cancellation until 04/07/21
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Traveller (267)
Room & Suite (110)
Dining (37)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Isaaya Hotel Boutique
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 428 hotels in Mexico City
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Mexico City? Then look no further than Isaaya Hotel Boutique, a family-friendly hotel that brings the best of Mexico City to your doorstep.

Guest rooms offer a flat screen TV, a minibar, and air conditioning, and Isaaya Hotel Boutique makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, room service, and a concierge. In addition, guests can enjoy an on-site restaurant during their visit. As an added convenience, there is free parking available to guests.

For those interested in checking out popular landmarks while visiting Mexico City, Isaaya Hotel Boutique is located a short distance from Zona Rosa (2.2 mi) and Coyoacan (2.3 mi).

When you’re feeling hungry, be sure to check out Don Asado, La Vid Argentina, and Harry's Masaryk, which are some steakhouses that are popular with locals and out-of-towners alike.

During your visit, be sure to check out La Condesa (1.1 mi), which is a popular attraction within walking distance of the hotel.

We’re sure you’ll enjoy your stay at Isaaya Hotel Boutique as you experience everything Mexico City has to offer.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Children's television networks
Airport transportation
Rooftop terrace
Baggage storage
24-hour front desk
Car park
Wifi
Breakfast in the room
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, Spanish

Location

Full view
84Good for walkers
Grade: 84 out of 100
102Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
529Reviews9Q+A22Room tips
Traveller rating
  • 478
  • 39
  • 9
  • 2
  • 1
Time of year
Traveller type
Language
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Popular mentions
Adriana wrote a review May 2021
1 contribution
This small hotel is the perfect spot in a safe tourist area with a bunch of eating places walking distance. The rooms are spacious and big and yes super clean. The staff is super friendly and I have made this hotel my regular when visiting mexico city. There is a family owned store next door with fresh organic fruits, snacks and cheeses and artisanal bread u need to try and they have a friendly dog that welcomes you! In the hotel the person that always goes above and beyond in customer service is Miguel, make sure you ask for his assistance. Great hotel, great price and good area. Safe travels everyone!
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Date of stay: May 2021Trip type: Travelled on business
Room Tip: Try the organic food store next door!!
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded 3 weeks ago
Dear guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are so glad to hear that you enjoyed your stay at Isaaya Hotel Boutique where the location, rooms and hospitality were unique. Our entire staff enjoyed catering to your needs all the time; the mention will be send to Miguel. Allow us to be your host again when your plans bring you back to this wonderful City. Kind regards,
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Anna C wrote a review Mar 2021
1 contribution
My family and I stayed here for 4 nights and the staffs were extremely friendly and helpful. Armando Lopez was the best! Our room was also comfortable and very spacious! Would definitely stay here again when we come next time!
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Date of stay: March 2021Trip type: Travelled with family
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded 15 Mar 2021
Dear Anna, What a wonderful comment, we truly appreciate your words. We are happy to hear that you really loved every aspect at Isaaya Hotel Boutique and that we exceeded your expectations by our hospitality and rooms; your congratulations will be send to Armando Lopez. We hope that you would never forget this moment and to welcome you back in the near future. Warm regards
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JSLsc wrote a review Mar 2021
Columbia, South Carolina24 contributions34 helpful votes
This is a great hotel just beside the Pepsi Center and very near Avenida Insurgentes. There are many good restaurants in the neighborhood. The location is rather far from the city center, but the metro bus is nearby and Insurgentes is a good street for walking across the city. The staff of the hotel are very friendly and helpful. The gentlemen at the front desk were welcoming and Armando Lopez was particularly helpful and gave me a lot of guidance regarding nearby places of interest. Armando also gave me great assistance with the bus schedule. My room (#001) was large and attractive and very dark and quiet at night. I very much enjoyed my time at the Isaaya Boutique Hotel and I am looking forward to a return visit.
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Date of stay: March 2021Trip type: Travelled solo
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded 10 Mar 2021
Dear guest, Thank you very much for such as beautiful review about you recent stay at Isaaya Hotel Boutique, for us it is a real honor to read it and to see how our guests felt. We are really please to know that the location allows you to discover restaurants and places near the hotel and to move easily in the city. The service from the staff is always polite, friendly and dearly to help with everything that you may need; your congratulations will be send to Armado López, It will be an honor to welcome you again in the near future. Sincerely
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Günter K wrote a review Nov 2020
Germany4 contributions1 helpful vote
I have been traveling for business and private around the world since 40 years. But this hotel will be always in my memories! The hotel is beside the Pepsi Center - for us a very good location. Many restaurants nearby. The hotel is very nice with very spacious, clean and nice rooms. We had the luck for one with a terrace! All the equipment works really fine! Finally a hotel, where the rooms can be light up bright or with nice indirect light, an electric curtain etc etc. all in one panel beside the bed and other places. The hotel meets highest Covid standards! You are temperature scanned and get antibacterial gel every time. The staff always wears masks and even gloves, when they act with you! In your room always is a fresh set of gel, mask and gloves for you! Super delicious breakfast etc etc. But what really makes the difference is the people working there! It was very overwhelming for me, to feel and see, how much the people care about the persons coming to their hotel. I believe you have to travel many, many miles to find such warm hearted and professional people! I even told the hotel manager (with my little Spanish), that he also is doing a good job to get and keep such people, who really see your well-being as their dedication - but by heart and not because it is their job! I'd like to thank the whole team for making our stay in the Isaaya Hotel and CDMX so wonderful and memorable!! Special thanks to Antonio, Miguel and Rafael! But also to the chef for the breakfast, the ladies who make up the bed, the night porter, the guys who park the cars etc, which we had not so much direct contact! You are really exceptional people and a superb team! Please keep up you hard work! I really wish you and your families all the best and lots of success for the hotel! You are the real 'stars' for the hotel ranking! Thank you again and please stay healthy! I recommend this hotel even though it might make it harder for me to get a free room next time I'll be in CDMX! :-) Hasta el rato!
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Date of stay: November 2020
Rooms
Cleanliness
Service
Room Tip: Some rooms have a terrace
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1 Helpful vote
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded 22 Nov 2020
Dear guest, We are delighted to read that your stay was beyond your expectations where you could appreciate the location, the comfortable room, the restaurant and our protocols of hygiene and the measurements that we are implementing in order to feel safe. All of the staff will be very happy to know that the service was unique, especially Antonio, Miguel and Rafael who will receive your congratulations It would a pleasure to welcome you back in the near future. Warm regards,
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EGWorldTraveler wrote a review Nov 2020
1 contribution
I literally checked out this morning, was there three nights & four days. The entire staff of this hotel went so above and beyond for my mom & I. Especially the gentlemen at the front desk. One of them (I wish I remembered his name), lent me his personal login to his Netflix account, when I wasn’t able to login into mine, which was so very much appreciated. The hotel is nice, but the employees are the spirit of this place, so whoever owns this hotel, don’t let them go!! If you’ve ever considered giving them a raise, please do so because their kindness and attentiveness towards the guests is unmatched. I’ll probably be back in December, so I’ll keep you guys posted. They have a little restaurant downstairs & I’ll be honest the food quality could improve significantly, but we weren’t even upset about the food because the server & people who deal with room service delivery of the food are so charming & funny. If you decide to order food to your room, I recommend the club sandwich. Overall, I can’t be any more happy with my stay. I look forward to being greeted by the amazing staff when I return.
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Date of stay: November 2020Trip type: Travelled with family
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded 14 Nov 2020
Dear guest, What a wonderful comment, we truly appreciate your words. We are happy to hear that you really loved every aspect of the Isaaya Hotel Boutique and that we exceeded your expectations, knowing that our hospitality as well as service were to your liking. Your congratulations will be send to all the staff who will feel so proud. We hope that you would never forget this moment and hope to welcome you back in December. Warm regards,
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PRICE RANGE
USD 88 - USD 261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel and suites del parque, hotel del parque
FORMERLY KNOWN AS
Hotel & Suites del Parque
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityNapoles / Lomas de Chapultepec 5
NUMBER OF ROOMS
26
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Frequently Asked Questions about Isaaya Hotel Boutique
Which popular attractions are close to Isaaya Hotel Boutique?
Nearby attractions include Polyforum Siqueiros (0.3 km), Desertika Spa Nápoles (0.3 km), and Cinemex Platino WTC (0.2 km).
What are some of the property amenities at Isaaya Hotel Boutique?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Isaaya Hotel Boutique?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Isaaya Hotel Boutique?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Isaaya Hotel Boutique?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Isaaya Hotel Boutique?
Conveniently located restaurants include Suntory Del Valle, Cielito Querido Cafe, and Nagaoka.
Does Isaaya Hotel Boutique have an airport shuttle?
Yes, Isaaya Hotel Boutique offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Isaaya Hotel Boutique?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Isaaya Hotel Boutique?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Isaaya Hotel Boutique?
Many travellers enjoy visiting Historic Center (Centro Historico) (5.7 km), National Palace (Palacio Nacional) (6.3 km), and Metropolitan Cathedral (Catedral Metropolitana) (5.8 km).