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Fiesta Inn Aeropuerto Ciudad de Mexico

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Fiesta Inn Aeropuerto Ciudad de Mexico
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982 Reviews from our TripAdvisor Community

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There are newer reviews for Fiesta Inn Aeropuerto Ciudad de Mexico
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Showing 226: English reviews
Dallas, TX
Reviewed 21 March 2015

Pros: Convenient location; high level of service and security. The gardens are another treat to me as a plant hobbyist. Outstanding shuttle service! The subway entrance is steps from the front door, offering all of Mexico City at a very cheap rate. The airport and Wings restaurant are right there. The bellhops get good taxis. Cons: Insufficient free water in...

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Helpful?
1Thank Lalo_de_Mexico
Gerente G, Director General at Fiesta Inn Aeropuerto Ciudad de Mexico, responded to this review

Dear Mr. Lalo de Mexico, We are truly happy to be your choice in your recurrent trips to Mexico City, as a chain read this make us proud and more commitment with our guests. Of course our WiFi service in all the hotel is guaranteed and we are working to improve some of the services that we already have. Hoping...

Dublin, Ireland
Reviewed 16 March 2015

Its rare that I write such a negative review but my stay at this hotel was nothing short of appalling. We arrived at the hotel, where the staff did not attempt to communicate in English with me - not a problem as my companion spoke Spanish fluently. We learned that they could not take a Visa credit card, only American...

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Helpful?
1Thank James O
Gerente G, Director General at Fiesta Inn Aeropuerto Ciudad de Mexico, responded to this review

Dear Mr. James O., Thank you for taking a time to offer a review in the TripAdvisor website, I understand your complaint and especially because we could give you a better feedback during all the process, and as a service chain it is something we must improve to our guest with especial payment policies before the reservation not after. I...

Vancouver, BC
Reviewed 18 February 2015

Although the shuttle met me at door 4 as exected the rest of the stay was disapointing. The hotel is dated , the walk form the reception to scattered rooms long, the sliding glass door did not lock, the TV control was absent and the do not disturb sign did not work as the service eas banging n the door...

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Helpful?
Thank danna l
Luis_Stavoli, Gerente at Fiesta Inn Aeropuerto Ciudad de Mexico, responded to this review
Google Translation

Le agradezco mucho su comentario y le ofrezco mi más sincera disculpa por este lamentable incidente ocurrido con el funcionamiento...

Reviewed 16 February 2015

The hotel is amaizing, new rooms, excelente food, shuttle free to the airport and the best is t he service ! If you need anything you can visit front desk and they give the best opcions and the best information !! Thanks Guadalupe and Edgar for your attention.

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Helpful?
Thank Jeffgermany
Luis_Stavoli, Gerente at Fiesta Inn Aeropuerto Ciudad de Mexico, responded to this review
Google Translation

Estamos muy agradecidos por su distinguida preferencia y por la mención especial para nuestros colaboradores de Recepción por su servicio,...

California
Reviewed 3 February 2015

We had to stay in DF due to the availability of flights, its the front of the airport. We arrived and were waiting at the station, it's nice hotel but more for business, a simple hotel, not good for holidays. This hotel string has good service

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Helpful?
Thank Jaiscoot
Luis_Stavoli, Gerente at Fiesta Inn Aeropuerto Ciudad de Mexico, responded to this review
Google Translation

Muchas gracias por su valiosa opinión y preferencia, esperamos que en breve tiempo nos de la oportunidad de servirle nuevamente...

Vancouver, Canada
Reviewed 17 December 2014

After arriving late at MEX, i checked into the Fiesta Inn property because the onsite airport hotels were crazy expensive. The shuttle took about 20 mins to arrive but service was courteous and the ride about 5 minutes. Check in was a bit slow but friendly. The hotel rooms have been recently upgraded and are nice enough but there was...

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Helpful?
Thank nedgulden
Luis_Stavoli, Gerente at Fiesta Inn Aeropuerto Ciudad de Mexico, responded to this review
Google Translation

Le agradezco mucho su valioso comentario y su distinguida preferencia por esta su casa, mucho le agradeceré nos permita servirle...

Whistler, Canada
Reviewed 12 December 2014 via mobile

After reading some of the previous reviews (surely written by disgruntled individuals), I was a bit uncertain what to expect. The needed one-night stay close to the airport became one of the most pleasant experiences. Last time I stayed at this hotel, it was operated by IHG, it was a horrible stay. Now under the Fiesta Inn management, the property...

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Helpful?
1Thank Pablo_Contreras_R
Luis_Stavoli, Gerente at Fiesta Inn Aeropuerto Ciudad de Mexico, responded to this review
Google Translation

Agradezco mucho su valioso comentario sobre el servicio de nuestros colaboradores y esperamos tener en breve el placer de servirles...

Atlanta, Georgia
Reviewed 3 December 2014

My wife and I had a 6:30 am flight from Benito Juarez International Airport and stayed at Fiesta Inn in November 2014. We received a great rate on one of the internet sites. The hotel offered a free shuttle to our terminal at 4:00 in the morning. Additionally, there was a 24-7 restaurant and free wi-fi. The staff was super...

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Helpful?
Thank jrok78
Luis_Stavoli, Gerente at Fiesta Inn Aeropuerto Ciudad de Mexico, responded to this review
Google Translation

Le agradezco mucho a usted y a su apreciable esposa por darnos la oportunidad de servirles, los esperamos nuevamente en...

JonWhyte
Reviewed 1 December 2014 via mobile

Smelly room, hair still left in the sink after the previous occupant had shaved there, dirty glasses left still half full of water. Basic cleanliness is fundamental in a hotel and the fiesta inn didn't get that right. Note to self : pay a little more and stay in the camino real or NH next time.

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Helpful?
Thank Jon W
Luis_Stavoli, Gerente at Fiesta Inn Aeropuerto Ciudad de Mexico, responded to this review
Google Translation

Le agradezco mucho su comentario y le ofrezco mi más sincera disculpa por este lamentable incidente ocurrido con la limpieza...

Vancouver, Canada
Reviewed 28 November 2014

Very early morning departure times often trap people for a night at the airport in Mexico City, and I have now collected another dismal airport hotel. Poor value for what is essentially a motel in a shabby neighbourhood at the business end of a runway. MEX itself hardly sets an example for decor, efficiency, and amenities, and its associated hotels...

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Helpful?
Thank Michael F
Luis_Stavoli, Gerente at Fiesta Inn Aeropuerto Ciudad de Mexico, responded to this review
Google Translation

Le agradezco mucho sus valiosos comentarios y lamento este tipo de situaciones en su estancia, mismos que corregiremos para brindar...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fiesta Inn Aeropuerto Ciudad de Mexico

Address: Circuito Interior (Boulevard Puerto Aereo) 502 | Colonia Moctezuma, Mexico City 15530, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $134 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiesta Inn Aeropuerto Ciudad de Mexico 3.5*
Number of rooms: 327
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Also Known As:
Fiesta Inn Aeropuerto Cuidad De Mexico Hotel Mexico City
Fiesta Inn Aeropuerto Ciudad De Mexico Mexico City
Hotel Style:
#3 Green Hotel in Mexico City
#45 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Inn Aeropuerto Ciudad de Mexico staff and other travellers.
7 questions
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Questions? Get answers from Fiesta Inn Aeropuerto Ciudad de Mexico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure the A/C works!”
 of 5 bubbles BAMA_TJ, 12 Feb 2017 | Read review
“Good location for events due its closeness to MEX Airport”
 of 5 bubbles MikeFlox, 2 Jan 2017 | Read review
“not close of the street, they are noisy”
 of 5 bubbles ALBERTO67romero, 11 Dec 2016 | Read review
“Facing into the courtyard is quieter and more scenic.”
 of 5 bubbles Trackie67, 6 Nov 2016 | Read review
“Take the room with king size bed and it was excellent.”
 of 5 bubbles juliocesarl170, 26 Oct 2016 | Read review
5 of 5