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Hotel Fontan Reforma

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743 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Ottawa, Canada
Reviewed 2 November 2016

For the price in Mexico City, it is ok. The location is great; right in the heart of downtown. It is extremely crowded and popular with European tourists. The service is average and staff seem to be confused. However, they are generally very friendly.

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Thank Masoudm24
Miami, Florida
Reviewed 21 September 2016

This is my second time this year at Hotel Fontan Reforma and once again, my expectations were met with ease. The staff is extremely helpful and courteous and the location truly cannot be beat. You are steps away from the Hidalgo Metro station where you can take either line 2 or line 3 which can connect you to just about...

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4Thank Inaser
Managua, Nicaragua
Reviewed 9 September 2016 via mobile

My wife and I were touristing in Mexico city and we first booked at a terrible hotel near Plaza Garibaldi. It was more like a motel than a hotel in a dangerous neighborhood. We decided to move out that same night and we read about Hotel Fontan in TripAdvisor. It was a savior for us. What a NICE hotel to...

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1Thank Rodrigo C
New York City, New York
Reviewed 24 August 2016

This hotel is located next to the Reforma Ave. walking distance (1 block ) to the Hildago subway station, and the bus stop. the location is awesome, the facility is in good condition. I usually stay in a Hotel to sleep, so I dont require a Luxury Hotel, since I will be out the whole day. I only look for...

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1Thank Enrique C
Senec, Slovakia
Reviewed 19 August 2016

We spend 2 nights in this hotel during our trip through Mexico. The check in was an endless story. After 1,5 hour which we spent on the reception we received a room which was occupied. We entered the room end the previous guests were there.... The whole hotel, and the rooms expecially smelled as urine. The bathroom was dirty. There...

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1Thank 1974simi
Reviewed 6 August 2016

The location is great, very close to the metro or even walking distance to the Zocalo (about 30-40 mins). Very helpful staff, and the bell boys deserve a special mention. Breakfast is quite nice, decent wifi. However the standard rooms are not that nice, they remind me of an old concrete bunker or something. Also, it's very noisy as there...

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Thank Stefan B
RECEPCIONFM, Director General at Hotel Fontan Reforma, responded to this review

distinguished guests It is very important for us to achieve a balance in quality between facilities and service, I welcome that the service provided by our staff is to your liking and asked us the opportunity to improve these points so kindly pointed out to us and confirm this personally in his next visit I truly look like your next...

California
Reviewed 22 July 2016

Loved our stay recently and would highly recommend! Staff was friendly and efficient! Enjoyed dinner on the 10th floor! Excellent food and great service! Fantastic breakfast included in price of the room for a small charge! Loved the whimsical bicycle theme throughout the hotel! Will definitely consider staying there again!

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Thank travelinOma3
Reviewed 24 June 2016

People working at the hotel were gracious and kind. Specially our waiter Augustin! He rocks! He gave us advice about sightseeing and getting around the city. Overall hotel accommodation were good, modern and stylish. It is a good value for the price!

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1Thank Roscoe R
RECEPCIONFM, Director General at Hotel Fontan Reforma, responded to this review

dear Guest your comments are of great value to us, besides helping to correct flaws in our processes of care are motivating for our employees, we hope to welcome you again in the future in this home to greet and serve you with the same care Cordially Pedro Maza director

Auckland, New Zealand
Reviewed 23 June 2016

I've given this Hotel 5 stars based on the great value it represents. Wife & i stayed here initially for 3 nights then extended for another 3 nights - price included breakfast which was good .Plus for those that like to sleep-in breakfast runs right up to 11am and checkout is 1 pm. WiFi here is excellent and they also...

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Thank andrewilson
RECEPCIONFM, Director General at Hotel Fontan Reforma, responded to this review

Dear Guest I appreciate your comments and I will check if we have technical problem in the programacuioin of keycards (keys) or deficxiencia process of our staff, me is very valuable your comment for the opportunity it provides me to detect flaws in our procedures, I would very pleased to welcome you again in the very near future and greet...

Guatemala City, Guatemala
Reviewed 4 June 2016

Upon my arrival, they were unable to find my (paid) reservation for almost two hours. Not to mention I did call by phone a week before to verify if they had confirmed my reservation and online payment and I had a print of the email the webpage sent to me with all the reservation details. The room I got are...

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1Thank jachguate
RECEPCIONFM, Director General at Hotel Fontan Reforma, responded to this review

distinguished guests I regret not having more information to give satisfaction to the problems he had during his arrival at the hotel for my very important would be to know why, if in advance I confirm your reservation, upon arrival this was not in our systems and especially in then have offered an explanation, I reiterate my willingness to promptly...

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Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Fontan Reforma, ideal for travelers looking for new experiences, a hotel located in the heart of Mexico City, just a few steps from the Palacio de Bellas Artes, 800 mts from the Zocalo Capitalino and one block from the subway station Hidalgo. With its 240 Rooms this hotel is suitable for Tourists from all over the world as well as for Executives in search of rest. ... more   less 

Additional Information about Hotel Fontan Reforma

Address: Paseo de la Reforma 24, Mexico City 06040, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: $76 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fontan Reforma 3*
Number of rooms: 240
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Also Known As:
Hotel Fontan Mexico City
Hotel Fontan Reforma Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Fontan Reforma staff and other travellers.
16 questions
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Questions? Get answers from Hotel Fontan Reforma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles emilio1108, 9 Feb 2017 | Read review
“Make sure it's renovated room .”
  • Bed!
 of 5 bubbles LamerDeJoy, 29 Jan 2017 | Read review
“higher floors have better view”
 of 5 bubbles bcamejoreyes, 11 Jan 2017 | Read review
“The rooms on the first floor are very outdated”
 of 5 bubbles Claudietta_86, 14 Apr 2016 | Read review
“get a remodeled room”
 of 5 bubbles Cynhoff, 15 Feb 2016 | Read review
5 of 5