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Emporio Reforma

Expedia.comUSD 75*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 87*
USD 75*
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USD 82*
USD 78*
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Emporio Reforma
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785 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Reviewed 6 days ago NEW

Every employee from front desk to room attendants were courteous, helpful and nice. I will recommend Emporio Reforma to my friends when they visit Mexico City. I want to give special mention Ms. Brenda Ramirez of the Tripadvisor who went out of her way to help recover my wife's Sun Glasses that my wife left in the bus of Grayline...

Review collected in partnership with this hotel
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Helpful?
Thank tjresse
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Dear guest, We appreciate your comments about your recent stay at Emporio Ciudad de Mexico. Our goal is create a memorable stay; Brenda, Luis and Martin are extremely pleased to have been able to help you, all the staff will be pleased about your review. Thank you for your preference, and please give us the opportunity to serve you again...

London
Reviewed 1 week ago

We stayed at the hotel for 3 nights, the room we had was unfortunately very small and claustrophobic make sure you ask for a double room with two double beds in ours just had a single double bed, there was a wall blocking the window so we couldn't see out - this could have been because we booked with Expedia...

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Helpful?
Thank Rosie075London
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Dear guest, Thank you very much for sharing your comments. We appreciate your feedback and please rest assured we consider seriously that in your opinion facilities were just fine. Our goal is to create nice memories of each stay, in this time we believe we fell short. We look forward to another opportunity of serving you, so that you may...

Makati, Philippines
Reviewed 2 weeks ago

I needed a hotel in CDMX for a short stop en route to the airport. I chose this hotel for its location, right on Paseo de la Reforma. The hotel provided what I looked for: convenience and a room to repack my bags and take a refreshing shower before that evening's long haul. Unfortunately, I did not got anything more...

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Helpful?
Thank LeonAraneta
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Dear guest, Thank you for sharing your thoughts with us! We look forward to another opportunity of serving you and we hope see you soon. Have an excellent weekend! Regards, Iliana Cortes Palacios General Director

Los Angeles, California
Reviewed 2 weeks ago

This hotel is great! Very nice, clean, and extremely courteous/helpful staff! As soon as you walk in you're greeted with a smile and feel very welcome. Everyone who works there is super friendly and will try and help you out with any questions you have. The rooms are big - I stayed in a Double Queen Room, and the beds...

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Helpful?
Thank Karina M
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Dear Miss Karina M, thank you for the lovely review! We are feeling very proud and your comments encourage us to continue our efforts to make sure our guests are having the best experiences. We look forward to welcoming you again very soon at Emporio Mexico City. Best regards, Iliana Cortes Palacios General Director

Playa del Carmen
Reviewed 3 weeks ago via mobile

This is a real nice hotel and price reasonably. A bit older but well taken care of. I have enjoyed my visit here and would come back. Situated well and close to everything . Staff is very nice and always ready to help.

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Helpful?
Thank Ernie P
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Miss Emie P, Thank you so much for your comments, we are pleased to see that you enjoyed your stay with us. It has been a pleasure to serve you and look forward to another opportunity of serving you. Thank you again for staying with us! Have an excellent day Iliana Cortes Palacios General Director

Toronto, Canada
Reviewed 4 weeks ago

Back again after 4 years , Still feels like home to be there ,the staff were all great with special mention of Fernando Silva, at the front desk ,Carlos,Ramon ,Martin and Placido. porteros. My room had a nice view of Paseo de la Reforma , excellent housekeeping (Rebeca). I enjoyed very much the food and service in the Condimento Restaurant...

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Helpful?
Thank pixy19
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Dear Miss Gina, Thank you very much for your kind words! That is precisely our goal, to create an extraordinary experience in each of our guests. We are very glad you enjoyed your stay at our property and we are honored of serving you and please rest assured we will continue offering our best service to keep being your best...

Reviewed 4 weeks ago

The hotel was in a great location to get to and from areas in the city. Around the corner there was a great taco joint. My only criticism is they charged me 50 pesos because I cleaned my shoes with a hand towel. It seemed pretty petty.

Review collected in partnership with this hotel
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Helpful?
Thank chrisgF434CY
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Dear guest, Thank you so much for selecting our hotel and thank you for sharing your experience. Please accept our apologies for this inconvenience. We look forward to seeing you soon. Best Regards. Iliana Cortes Palacios General Director

Arizona
Reviewed 20 April 2017 via mobile

All of the staff took great care of us as soon as we arrived! The restaurant has great food but an even better staff! The housekeepers were attentive and very kind. The front desk staff quickly learned our names, helped us arrange tours and taxis. To top it all off, while we were on the double decker bus driving by...

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Helpful?
Thank ChulaJAR
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thank you very very much for your review! We are honored of serving you and please rest assured we will continue offering our best service to keep being your best option for hotel in Mexico City. It will be a pleasure share your comment with the rest of the staff. Best regards! Iliana Cortes Palacios General Director

Guadalajara, Mexico
Reviewed 20 April 2017

At the very entrance you receive a friendly welcome from Ramon, which is one of the hostess at the door. Everyone is kind and helpful and the hotel is in a very safe area. They have a nice service at the dinning room where Miguel is in charge of some tables and the buffet breakfast is really atractive. I took...

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Helpful?
Thank 550veronicaa
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Dear guest, Thank you very much for your kind comment. We are glad to know you have enjoyed our hotel and look forward to another opportunity of serving you. See you soon! Best regards! Iliana Cortes Palacios General Director

Reviewed 9 April 2017 via mobile

Very well located it is a bit old. The rooms are ok according to the price. Service in the restaurant are so nice. Free wifi and rooms for meetings available at reasonable prices. Très bien placé pas loin du centre. C'est un hôtel un peu ancien mais les chambres son bien par rapport au prix Buen hotel localizado a una...

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Helpful?
Thank Fanjoya
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros. Para el Hotel Emporio Ciudad de...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Emporio Reforma

Address: Avenida Paseo de La Reforma 124, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Juárez
Price Range: $95 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emporio Reforma 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Emporio Reforma Mexico City
Emporio Reforma Hotel Mexico City
Hotel Style:
#29 Romantic Hotel in Mexico City
#30 Best Value Hotel in Mexico City
#36 Family Hotel in Mexico City
#43 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Emporio Reforma staff and other travellers.
7 questions
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Albuquerque, New Mexico
3 months ago
New York City, New York

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Questions? Get answers from Emporio Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a large double with two beds not a single double with just one double bed”
Rosie075London, 19 May 2017 | Read review
“Room 907 is a quieter floor with a view to Reforma avenue.”
pixy19, 2 May 2017 | Read review
“Higher floors have less noise I supose, I was in one.”
550veronicaa, 19 Apr 2017 | Read review
“Don't eat or Drink anything out of the mini Bar so pricy Go to the store next door instead”
  • Mini Bar leave it alone not worth the cost
  • Tv and DVD player
  • Stack with expensive cheap snack lol
  • Main Room
  • Small but clen bathroom
BklynFrenchGurl, 30 Mar 2017 | Read review
“Plan in advance because the hotel is always booked to capacity”
contractstrategies, 19 Mar 2017 | Read review
5 of 5
Expedia.com
USD 75* /night
View Deal
Booking.comUSD 82
TravelocityUSD 78
getaroom.comUSD 87
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*Disclaimer
Prices are for 1 room, 2 adults
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