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Gran Hotel Ciudad de Mexico

2,985 reviews
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Traveller (1764)
Room & Suite (472)
Dining (126)
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Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,985)Write a Review
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All reviewsbeautiful hotelterrace restauranttiffany glass ceilingtiffany styleart nouveauoverlooking the squarejames bondjose luiswrought ironnational palacedepartment storezocalo squaremaster suitetemplo mayormain plazahistoric buildingtop floor
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471 - 475 of 1,572 reviews
Reviewed 31 July 2016

Absolutely stunning hotel, faultless service, fantastic location. This is the most beautiful hotel, you must stay here if you get the chance. We were greeted by the friendly bellhop, given a glass of free champagne then escorted to our room via the lift used by...More

Thank saravshaw
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 2 August 2016

Dear Guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We look forward to welcoming...More

Reviewed 31 July 2016

Remarkable for its history, remarkable for its renovation, the Gran Hotel Ciudad de Mexico is a unique hotel with rich history. The lobby is a rich tapestry of history showcasing grand staircases, a restored manual elevator, and the iconic stained glass ceiling. It is one...More

Thank scl44
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 2 August 2016

Thank you for your kind words, it is always a pleasure to receive some feedback from our guests. The Gran Hotel Ciudad de Mexico is a five star one, the originality of its Art Noveau architecture with luxurious rooms, panoramic elevators from the beginning of...More

Reviewed 30 July 2016 via mobile

The customer service at Gran Hotel was awesome. From the gentlemen who open the door to Tera, our very kind camarista. They served the best free breakfast we've ever eaten and Hugo, Dany, and Oscar were excellent. Everything was first class!More

Thank Lisa A
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 2 August 2016

Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We look forward to welcoming you back...More

Reviewed 30 July 2016

Okay, I must admit - I am a James Bond fan. My wife and I typically seek out historic hotels rather than flash and we are sure glad we sought out the Gran Hotel. Our room overlooked the Zocalo and having the windows open at...More

Thank birdcook
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 2 August 2016

Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service, we are glad to know that this experience in Gran Hotel Ciudad de México was for you a unique one and we are...More

Reviewed 29 July 2016 via mobile

One of the best hotels I've stayed in, stunning rooms overlooking the Zocalo, a truly historic building and impeccable service. Food and drink prices are very reasonable too, and they even serve free "champagne" (Mexican, but decent) to guests 24 hours a day in the...More

Thank Ralph O
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 1 August 2016

Dear Guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We look forward to welcoming...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 139 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mexico City
#1 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 139 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mexico City
#1 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1764)
Room & Suite (472)
Dining (126)
Amenities (15)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Nearby
Centro Historico
The beating heart of the city lies within Centro
Histórico, the vast expanse of historical buildings
and monuments that are a must when exploring Mexico
City. Places such as the Museo Biblioteca Palacio
Postal, Casa de los Azulejos and Palacio de Bellas
Artes are the perfect eye candy for anyone seeking to
admire arts and architecture. Don't forget to visit
the wide variety of markets and plazas where any
...More
Questions & Answers
Ask a question
Alina K
15 January 2018|
AnswerShow all 2 answers
Response from Gerente G | Property representative |
Dear Aline, All of our hotel is a non-smoking place. So, the only way were you can smoke is just outside. Best wishes,
1
Vote
Google Translation
The B
14 August 2017|
AnswerShow all 4 answers
Response from Gerente G | Property representative |
Dear future guest, The room that you will have is a Junior Suite, all of them are really great and unique. There is nothing like arrive to the hotel and appreciate every detail that you will have.. Best wishes,
0
Votes
Google Translation
America F
4 July 2017|
AnswerShow all 7 answers
Response from Gerente G | Property representative |
Dear guest, In this case, pet are not allowed, We are really sorry. Best wishes,
0
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Room Tips
"See if you can get a room on the third floor overlooking the street or the Zocolo."
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"Junior suite overlooking the square"
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"Rooms facing the Zocalo. Junior suites 201 and 301 are best."
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"Protests (with loudspeakers) in the plaza may make a room with a view less preferable."
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