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Gran Hotel Ciudad de Mexico

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Gran Hotel Ciudad de Mexico
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2,369 Reviews from our TripAdvisor Community

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Showing 1,341: English reviews
Corona, California, United States
Reviewed 17 November 2015

Beautiful hotel and outstanding service. My family and I celebrated my parent's 50th anniversary. We could have not chosen a better place. Every person at the hotel was as nice as can be and made this special occasion even better. Especial thanks to Javier, Salvador and Rosi.

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Thank Sandra P
Gerente G, Jorge M. at Gran Hotel Ciudad de Mexico, responded to this review

Dear Sandra, Thank you for rating us excellent and of course for taking some time out to send us your sincere comment. We are glad to know that this experience in Gran Hotel Ciudad de México was for you an unique one. It is our mission to make you happy creating unique experiences and we feel very pleased to know...

Toronto, Canada
Reviewed 16 November 2015 via mobile

Will definitely return to this hotel next visit to Mexico City. The staff are wonderful and the service is the best we have ever received. Hotel itself is very beautiful and the rooms are spacious and elegant. Definitely the hotel so stay in when visiting Mexico City; you won't be disappointed!

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Thank CM G
Gerente G, Jorge M. at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for rating us and of course for taking some time out to send us your candid comment. We are glad to know that this experience in Gran Hotel Ciudad de México was for you an unique one. We are glad to know you had the time to get to know our staff and had a great...

London, United Kingdom
Reviewed 15 November 2015

A gran hotel indeed - beautiful interior that you could explore for hours, and the room was lovely and clean, me and my girlfriend were most pleased with the experience. You are right in the centre of the city, near the cathedral and the Presidential Palace, and easy to get around town from. There is an excellent terrace restaurant also,...

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Thank Davido099
Gerente G, Jorge M. at Gran Hotel Ciudad de Mexico, responded to this review

Dear David, Thank you for taking some time out for rating us excellent and for your candid comment. We are glad to know that you had a great experience with us. Thank you also for recommending us to the future travelers coming here and I am very thankful because of the special mention for our staff, we are happy to...

London, United Kingdom
Reviewed 13 November 2015 via mobile

We spent a few days at Gran hotel and we were immediately impressed with the grandeur and beauty of this hotel. The Tiffany glass ceiling is one of the prettiest things I've ever seen in my life, the view from the cafe at the top is breathtaking and the location is seriously good for moving around the city and exploring....

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1Thank GreekGirlInLondon
Gerente G, Jorge M. at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for rating us, for us is valuable to know the opinions our guest has about us. We were glad to read this amazing comment about our property and staff. We are glad to know this experience with us has been unique and memorable. We thank you also for recommending us, and of course it is joyful...

Montreal, Canada
Reviewed 13 November 2015

My wife and I went to Mexico to celebrate our tenth year anniversary! I booked this hotel as a surprise for her and what a surprise it was! I sent an email mentioning it was a special trip for us and the entire staff did their very best to make our stay memorable. From the bell boy at the front...

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Thank Andre E
Gerente G, Jorge M. at Gran Hotel Ciudad de Mexico, responded to this review

Dear Andre, Thank you for rating us excellent and of course for taking some time out to send us your candid comment. We are glad to know your anniversary was such a success and an unforgettable experience for your wife and you in Gran Hotel Ciudad de México. It is amazing to know the experiences every guest has with us...

Waterville, Maine
Reviewed 9 November 2015

We were in Mexico City for a wedding, which was held just across the square from the hotel so the location was great for that, but also for getting to many major Mexico City sightseeing highlights. The room was spacious and comfortable; the bed was great; and all the staff were helpful and very pleasant. The lobby is large and...

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1Thank Nancy M
Gerente G, Jorge M. at Gran Hotel Ciudad de Mexico, responded to this review

Dear Nancy, Thank you for giving us a perfect rating and for recommending our hotel to other travelers through your nice comment, I am pretty sure the wedding was a charming event you would never forget. I am so glad to hear that you enjoyed your stay with us, and you found your accommodation pleasant. We love to hear that...

Miami, Florida
Reviewed 7 November 2015

I loved the hotel, it's beautiful, the staff is great, the rooms are really clean and comfortable, and it has the most amazing view to the Zocalo from the restaurant in the roof (the food is not that great there though). The location is the best without any doubts, you are right in the city's historic center. I totally recommend...

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1Thank cubanLili
Gerente G, Jorge M. at Gran Hotel Ciudad de Mexico, responded to this review

Dear Lili, We thank you for rating us and also for the great comment you have sent. It is nice to find people who can recommend our property because of the satisfaction of the stay. We really regret that you cannot have the same opinion of our restaurant, we will take this into serious consideration because we want the complete...

Reviewed 5 November 2015 via mobile

We stayed for 4 nights and we loved the hotel. It is beautiful, amazing location, great service, everyone was sweet and helpful. Our deal included breakfast and we found it cool that we could pick whatever we wanted and have it cooked. It was yummy, we really loved our master suite, it was very elegant and comfy. We definitely recommend...

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Thank Azucena A
Gerente G, Jorge M. at Gran Hotel Ciudad de Mexico, responded to this review

Dear Azucena, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay, we really appreciate your positive feedback about our hotel, food and costumer service. We do take pride in catering to our guests' needs the best way it can be done. If you are traveling to our area again please call...

Reviewed 5 November 2015

Very best hotel in Mexico City! Great location, great staff, great amenities and the rooms, restaurants and entire place is immaculate! Book it you will love it. Staff is bilingual and very accommodating to any request made. One of the most beautiful hotels you will find in Mexico city and located within very easy walking distance to any and everything...

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Thank Bob-Kathy D
Gerente G, Jorge M. at Gran Hotel Ciudad de Mexico, responded to this review

Dear Bob and Kathy, Thank you for choosing Gran Hotel Ciudad de México to stay and of course for writing this amazing review of your experience with us. We are glad to know you were pleased with our property, staff service and everything. We love to hear that all our efforts to make you have an amazing stay have worth...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 31 October 2015 via mobile

My husband and I had the pleasure of spending four nights at the Gran Hotel. The cost was reasonable, the location great and the hotel beautiful. The first site you are greeted with is a 1909 Tiffany celing. The staff is very knowledgeable and helpful. Within walking distance are many museums, the Bacillica, the Presidential Palace and many restaurants. The...

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1Thank A TripAdvisor Member
Gerente G, Jorge M. at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for your positive comments and the perfect rating and for sure for recommending us. We are so glad to hear that you enjoyed your stay with us and for sure our property. Our staff is indeed very helpful and they are a good reflect of the values Gran Hotel Ciudad de Mexico has as a goal....

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Staying in Centro Historico

Neighbourhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Old World elegance of the Gran Hotel Ciudad de Mexico, an exquisite turn-of-the-century property perfectly located in downtown Mexico City. You can feel the history from the moment you step inside. From the Art Nouveau decor to the gilded open elevators and immaculate stained-glass ceiling in the lobby, every inch of the Gran Hotel Ciudad de Mexico pays tribute to the past while providing the comfort you expect from a fine luxury hotel. The palatial ambience continues in the guest rooms. Enjoy a unique blend of traditional and contemporary decor as you sink into a plush bed. Many rooms also feature stunning views of the vibrant Zocalo square just outside the hotel. You can also marvel at spectacular scenery from the Terraza Restaurant, which is perched on the fifth floor. When it's time to explore, ask our knowledgeable concierge for recommendations on the best shows, events and attractions in Mexico City. A 24-hour fitness area and well-equipped business center are among the other amenities you can enjoy. We also provide the perfect starting point for exploring everything Mexico City has to offer. Delve into Mexican culture at the Palacio de BellasArtes, explore Old Corpus Christi or embrace the charm of the Casino Espanol De Mexico. Stay at the Gran Hotel Ciudad de Mexico and savor a unique blend of comfort, service and style. ... more   less 

Additional Information about Gran Hotel Ciudad de Mexico

Address: Calle 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: $177 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Number of rooms: 60
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City
Hotel Style:
#1 Family Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#9 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Ciudad de Mexico staff and other travellers.
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Questions? Get answers from Gran Hotel Ciudad de Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Margaritas are huge and delicious.”
 of 5 bubbles chathamday, 22 Mar 2017 | Read review
“Ask for a view although it might meen increased noise.”
 of 5 bubbles archibalda, 21 Mar 2017 | Read review
“2nd floor street side had street music during day and reasonable night time.”
 of 5 bubbles F1355EMmaryh, 21 Mar 2017 | Read review
“Queen Rooms and Suites have the best view”
 of 5 bubbles 99griseldaa, 21 Mar 2017 | Read review
“we faced main square but sound insulation was perfect”
 of 5 bubbles MOutdoor, 20 Mar 2017 | Read review
5 of 5