We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 312 hotels in Mexico City

Gran Hotel Ciudad de Mexico

2,920 reviews
Save
Traveller (1731)
Room & Suite (408)
Dining (126)
Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from USD 154.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mexico City hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e29a35eabfc94c09aed6b22ec29dc50e", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":153937,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32458973],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":154,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e29a35eabfc94c09aed6b22ec29dc50e","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":154,"lowestMetaPrice":154,"additionalPartner":false,"highestMetaPriceDisplay":154,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":154,"lowestMetaPrice":154,"highestMetaPriceDisplay":154,"hotelName":"Gran Hotel Ciudad de Mexico","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImUyOWEzNWVhYmZjOTRjMDlhZWQ2YjIyZWMyOWRjNTBlIiwiQUlLIjoiMjA5MmQ0NDJkNjdiNDY5NGE3NjE5MzA5OTRiNmU4OTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "USD 154", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32458973":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,920)Write a Review
There are newer reviews for Gran Hotel Ciudad de Mexico
See the most recent reviews
Filter reviews
1,553 results
Traveller rating
1,172
293
52
18
18
Traveller type
Time of year
LanguageEnglish
More languages
1,172
293
52
18
18
Show reviews that mention
All reviewsbeautiful hotelterrace restauranttiffany glass ceilingtiffany styleart nouveauoverlooking the squarejames bondjose luiswrought ironnational palacedepartment storezocalo squaremaster suitetemplo mayormain plazahistoric buildingperfect location
FilterEnglish
Updating list...
461 - 465 of 1,553 reviews
Reviewed 21 July 2016

The Gran Hotel has been such an AMAZING experience. From the very beginning, everybody we have encountered here has been EXCELLENT. The bellhops are extremely helpful and the maids always make sure our room is very clean. Our favorite part has been going to breakfast...More

Thank jtatum3
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 22 July 2016

Dear Guest, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service, we are glad to know that this experience in Gran Hotel Ciudad de México was for you a unique one and...More

Reviewed 21 July 2016 via mobile

We stayed here in June and really glad we did. Very unique setting with the view over the main square a real treat. The raising of the flag each morning was great to see as well as the magnificent glass Tiffany roof and antique lift....More

Thank honesadvisor
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 22 July 2016

Dear Guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We look forward to welcoming...More

Reviewed 20 July 2016 via mobile

Staying at the Gran Hotel made our honeymoon that much more magical and comfortable. First off, it's a beautiful hotel with excellent service. The room was well kept and gorgeous. We had a wonderful view directly to El Zocalo and it was walking distance to...More

1  Thank Mayra C
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 22 July 2016

Dear Guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We feel happy of being...More

Reviewed 18 July 2016 via mobile

What a special hotel Sensational position Friendly staff Great restaurants and bars- roof top Great rooms Best position General manager came to say good bye We had one minor issue via Expedia He fixed it in 10 seconds- no hassle Would stay here next time...More

Thank Yehuda F
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 19 July 2016

Dear Guest, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service. We are pleased that you enjoyed your stay, and hope that we can be your destination of choice for future stays...More

Reviewed 14 July 2016 via mobile

Great service and welcoming. Also, thinking Daniel Craig used the same elevateur and wifi is funny...! When we think of Spectra first minutes... I really enjoyed the view from the terraza restaurant...😍 although the main zocalo plaza was covered with tents from an exposition...A person...More

1  Thank caminante56
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 15 July 2016

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We thank you for your candid comment, we will take it into consideration. We really hope you can...More

View more reviews
PreviousNext
19192939495311
About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 131 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mexico City
#1 Family Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 131 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mexico City
#1 Family Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1731)
Room & Suite (408)
Dining (126)
Hotel & Grounds (1389)
Bathroom (60)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Nearby
Centro Historico
The beating heart of the city lies within Centro
Histórico, the vast expanse of historical buildings
and monuments that are a must when exploring Mexico
City. Places such as the Museo Biblioteca Palacio
Postal, Casa de los Azulejos and Palacio de Bellas
Artes are the perfect eye candy for anyone seeking to
admire arts and architecture. Don't forget to visit
the wide variety of markets and plazas where any
...More
Questions & Answers
Ask a question
Alina K
15 January 2018|
AnswerShow all 2 answers
Response from Gerente G | Property representative |
Dear Aline, All of our hotel is a non-smoking place. So, the only way were you can smoke is just outside. Best wishes,
1
Vote
Google Translation
The B
14 August 2017|
AnswerShow all 4 answers
Response from Gerente G | Property representative |
Dear future guest, The room that you will have is a Junior Suite, all of them are really great and unique. There is nothing like arrive to the hotel and appreciate every detail that you will have.. Best wishes,
0
Votes
Google Translation
America F
4 July 2017|
AnswerShow all 7 answers
Response from Gerente G | Property representative |
Dear guest, In this case, pet are not allowed, We are really sorry. Best wishes,
0
Votes
Google Translation
Room Tips
"Get a room with Zocalo view"
Read review
"It's such an experience to stay here! 100% recommended"
Read review
"Ask for a room with a view to the Zocalo."
Read review
"City views are unique. Construction noises outside in the square and surroundings at all hour of the night..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite