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Gran Hotel Ciudad de Mexico

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Traveller (2107)
Room & Suite (502)
Dining (134)
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Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,406)
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1,702 results
Traveller rating
1,308
301
56
18
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LanguageEnglish
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1,308
301
56
18
19
Show reviews that mention
All reviewsbeautiful hotelterrace restauranttiffany glass ceilingtiffany styleart nouveauoverlooking the squarejose luiswrought ironnational palacedepartment storemaster suitetemplo mayormetropolitan cathedralmain plazatop floorhistoric buildingthe heart of the city
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1 - 5 of 1,702 reviews
Reviewed 2 days ago

Love this hotel -- old-fashioned, full service with historic features. And it's right next to the Zocolo. Not sure why one reviewer blamed the hotel for a couple of noisy guests -- in our experience, the hotel was very quiet. Be sure to try Azul...More

Thank Kim M
Reviewed 2 days ago

What a gorgeous, well restored, well located, comfortable and friendly hotel! I loved everything about it and felt very spoiled to be there. The bed and pillows were the most comfortable I've ever experienced in Mexico and the staff I met were friendly, helpful and...More

Thank MMC990
Reviewed 4 days ago via mobile

I was very disappointed with the noise level at the hotel. An incredibly obnoxious group of people were singing and yelling in the hotel late at night. I called to complain and the staff did nothing to stop it. I got a good deal on...More

Thank Felipe C
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 3 days ago

Dear Felipe, Thank you for giving us your feedback. We are really sorry that your expectations were not achieved this time. Usually the Gran Hotel Ciudad de México is really quiet and comfortable, nevertheless we are going to take your comments into account. We respectfully...More

Reviewed 5 days ago

I came here a couple of weeks ago with some friends for a long weekend and we absolutely loved this hotel from the moment we stepped inside (and they immediately handed us each a glass of champagne!). The building is absolutely gorgeous and couldn't be...More

Thank Rtravel99
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 4 days ago

Dear guest, We feel pleased to read your comments. We are happy to know that you enjoyed the welcome amenities, the location, the incredible room and the Terraza restaurant. Our staff is always trying to achieve the satisfaction of our guests which is why we...More

A TripAdvisor Member
3
Reviewed 6 days ago via mobile

My parents, daughter and I booked 2 rooms via Expedia and up in check in we were pleasantly surprised with VIP+ upgrades to spacious, comfortable king bed rooms with great balcony views to the main plaza. Very clean, safe hotel within walking distance to restaurants,...More

Thank A TripAdvisor Member
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 6 days ago

Dear guest, Thank you for sharing with us your experience at Gran Hotel Ciudad de México. We are delighted to read that you had the opportunity to be with us and enjoyed our location, the upgrade to an incredible room as well as the dinner...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 123 - USD 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 123 - USD 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2107)
Room & Suite (502)
Dining (134)
Amenities (15)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
Centro Historico
The beating heart of the city lies within Centro
Histórico, the vast expanse of historical buildings
and monuments that are a must when exploring Mexico
City. Places such as the Museo Biblioteca Palacio
Postal, Casa de los Azulejos and Palacio de Bellas
Artes are the perfect eye candy for anyone seeking to
admire arts and architecture. Don't forget to visit
the wide variety of markets and plazas where any
...More
Questions & Answers
Ask a question
congeemiso
29 May 2018|
AnswerShow all 5 answers
Response from Gerente G | Property representative |
Dear congeemis, Thanks for sending your question. It is about 35 minutes from the airport to the hotel, depending on the traffic. We have a transportation service, please contact our concierge for more information. You can... More
0
Votes
Google Translation
Alina K
15 January 2018|
AnswerShow all 3 answers
Response from Gerente G | Property representative |
Dear Aline, All of our hotel is a non-smoking place. So, the only way were you can smoke is just outside. Best wishes,
2
Votes
Google Translation
The B
14 August 2017|
AnswerShow all 4 answers
Response from Gerente G | Property representative |
Dear future guest, The room that you will have is a Junior Suite, all of them are really great and unique. There is nothing like arrive to the hotel and appreciate every detail that you will have.. Best wishes,
0
Votes
Google Translation
Room Tips
"Rooms on the front will get noise from the plaza but have wonderful views."
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"search for a safe location and centre city"
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"room 307 is very large with a balcony"
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"Choose a room with a view of the Plaza."
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