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InterContinental Presidente Mexico City

AMOMAUSD 205*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 267*
USD 205*
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USD 267*
USD 267*
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InterContinental Presidente Mexico City
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1,444 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Presidente Mexico City
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Showing 752: English reviews
Stamford, Connecticut
Reviewed 26 March 2014

I hardly ever write reviews, but I want to warn travelers to stay away. I typically stay in the Marriott next door but they were booked this time. As my colleague is staying there, I opted for the Intercontinental to be close. Got here today. The room first of all was not king size as reserved, second it was not...

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Helpful?
Thank BMM153CT
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for giving us your feedback about your stay in the hotel. I am really sorry for all the inconveniences that you experienced in our hotel, there are no excuses for the bad service that you received from our staff. Rest assure that I already shared your comments with our management staff...

North Chicago, Illinois
Reviewed 23 March 2014

This hotel is centrally located in "safe zone" area of Mexico city called Polanco. I stayed in club level room so I do enjoy the benefit it brings including breakfast in 39th floor where I can view the beautiful Mexico City in the early morning. The service is good and attentive. The breakfast comprises of quality food but the variety...

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Helpful?
Thank Brandon L
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for sharing your comments about your stay in our hotel. I am glad you enjoyed our location, Club Lounge, breakfast, room, view and most of all the service provided by our staff; I would also like to apologize for the inconveniences that you experienced with the noise produced by doors closure....

Llanrhaeadr ym Mochnant, United Kingdom
Reviewed 16 March 2014

This is a very imposing property and typical of the Intercontinental chain. Everything about it is very grand, but it feels impersonal (as you would expect from such a huge hotel, to be fair). The rooms are now dated, but very functional. Plenty of choice of restaurants/bars, but expensive, even though quality is good. Big downside is that there is...

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Helpful?
Thank Bigsnakey
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for giving us your feedback about our hotel. I am glad you enjoyed your stay with us, our restaurants, bars and rooms which are dated as you mentioned but I would like to share with you that we are under renovation process and on your next visit you can ask for a...

Rio de Janeiro, RJ
Reviewed 16 March 2014

Pros: - Great location. The neighborhood is great away from the mess of Zócalo. There are great restaurants, bars, parks and museums nearby. It is really an upscale place. - Great hotel with lots of restaurants inside. - Staff was very kind to us from bell boys to front desk. Flawless service! - Nice breakfast (yet we do think that...

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Helpful?
Thank leonardomrc
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for giving us your great feedback about our hotel. I am glad you enjoyed your stay with us, our location, restaurants, breakfast, rooms, gym, etc, but most of all that the service provided were up to the standards you were looking for. We hope to have the pleasure of welcoming you...

Gig Harbor, Washington
Reviewed 13 March 2014

Consistent property in the Intercontinental family. There is a great selection of restaurants in the hotel and in an overall great location. The staff was friendly and attentive. Would definitely return.

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Helpful?
Thank Dennis M
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for sharing your comments about our hotel. I am glad you enjoyed your stay with us, our restaurants, location and most of all the service provided. We are willing for your next stay with us. Sincerely, Guillermo Valencia V. General Manager

Reviewed 2 March 2014

Pros: good staff and service, good beauty salon and hairdresser on site, good choice of restaurants in the hotel and superb location, in the heart of Polanco which is a relatively secure and attractive part of Mexico City Average: Rooms are comfortable but the decor is a little bit tired: some look as though they need a substantial overhaul. Beds...

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Helpful?
Thank IrlandesaenMexico
usa
Reviewed 28 February 2014

The location is great as there are many restaurants and close to public transportation if you want to go the Zocalo area. Zocalo is a half hour cab ride. It is walking distance to the anthropology museum, Lincoln park and the chapultec park. Great concierge staff - especially Victoria.Thanks!

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Helpful?
Thank angieslist
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for sharing your great comments about our stay. I am glad you enjoyed your visit to our hotel, our location and most of all the service provided. We are going to congratulate Victoria for her great job and we hope to have the honor of welcoming you back in the near future....

Bristol, Connecticut
Reviewed 26 February 2014

Great location! It's a big hotel and obviously makes it very busy at any time. Its people are great, always attentive to your questions and needs. The hotel is closed to everything, whether you want to go shopping or to have lunch/dinner you wil always find a place. Only issue I found was that everytime someone closed a door you...

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Helpful?
Thank Hariza19
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for sharing your great comments about our hotel. I am glad you enjoyed you stay with us, our location and most of all the service provided by our staff. I want to apologize for the inconvenience that you experience with our soundproofing system but I would like to share with you...

Madrid, Spain
Reviewed 23 February 2014 via mobile

For a super-expensive 5 star hotel, rooms were quite old. Bathroom was clean but old, and the shower didn't work very well. Breakfast was OK but not up to the category of the hotel. Staff was very friendly and helpful. We had dinner at the Palm restaurant, I had the tuna and was far from being great.

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Helpful?
Thank Jesus M
IHGCare, Guest Relations Manager at InterContinental Presidente Mexico City, responded to this review

Dear Jesus M, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you found our staff friendly and helpful and apologize for the inconvenience the shower may have caused. It is always hugely motivating...

Haifa
Reviewed 23 February 2014

This hotel is really a 5 star property, with very nice and well-sized rooms; spacious lobby, restaurants and shops. Service is good. Unfortunately, for a hotel of this level, the breakfast (in the executive floor) does not offer too much of a choice in the area of cheeses, hams and bread. It does offer a very good variety of fruits...

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Helpful?
Thank yshargal
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for giving us your feedback about your stay in our hotel. I am glad you enjoyed your stay with us, our rooms, lobby, restaurants, shops and most of all the service provided. Regarding your comments about our breakfast at the Club Lounge just let me mention that it is a Continental breakfast...

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07/05/2017 08/05/2017
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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Presidente InterContinental Mexico City is an award-winning hotel in Polanco, one of the capital's most dynamic cultural, business and shopping areas. This prestigious building is close to the National Museum of Anthropology, Chapultepec Park and Castle and the National Auditorium. Nearby Mazaryk Avenue and Antara Mall are also worth seeing. ... more   less 

Additional Information about InterContinental Presidente Mexico City

Address: Campos Eliseos 218, Mexico City 11560, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $220 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Mexico City 4*
Number of rooms: 700
Reservation Options:
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Also Known As:
Intercontinental Presidente Mexico City Hotel Mexico City
Intercontinental Mexico City
Mexico City Intercontinental
Hotel Style:
#6 Spa Hotel in Mexico City
#12 Luxury Hotel in Mexico City
#19 Business Hotel in Mexico City
#30 Family Hotel in Mexico City
#31 Romantic Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Presidente Mexico City staff and other travellers.
22 questions
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Taichung, Taiwan
3 months ago

See all questions (22)

Questions? Get answers from InterContinental Presidente Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor, to the back side (park view)”
S2637FMmichaelv, 18 Apr 2017 | Read review
“The higher the better. Ask for room with view to Parque Chapultepec.”
hari751, 12 Apr 2017 | Read review
“Ask for a room in the highest floors. The lower floors are to noisy”
Are1943, 10 Apr 2017 | Read review
“higher rooms have better view”
jorgegB4271LY, 7 Apr 2017 | Read review
“All the rooms look the same, even those in executive floor. Same size, same look and feel etc.”
631felipef, 6 Apr 2017 | Read review
5 of 5
AMOMA
USD 205* /night
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InterContinentalUSD 267
Expedia.comUSD 267
Booking.comUSD 267
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Prices are for 1 room, 2 adults
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