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InterContinental Presidente Mexico City

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InterContinental Presidente Mexico City
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1,394 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Presidente Mexico City
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Showing 728: English reviews
Gig Harbor, Washington
Reviewed 13 March 2014

Consistent property in the Intercontinental family. There is a great selection of restaurants in the hotel and in an overall great location. The staff was friendly and attentive. Would definitely return.

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Helpful?
Thank Dennis M
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for sharing your comments about our hotel. I am glad you enjoyed your stay with us, our restaurants, location and most of all the service provided. We are willing for your next stay with us. Sincerely, Guillermo Valencia V. General Manager

Reviewed 2 March 2014

Pros: good staff and service, good beauty salon and hairdresser on site, good choice of restaurants in the hotel and superb location, in the heart of Polanco which is a relatively secure and attractive part of Mexico City Average: Rooms are comfortable but the decor is a little bit tired: some look as though they need a substantial overhaul. Beds...

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Helpful?
Thank IrlandesaenMexico
usa
Reviewed 28 February 2014

The location is great as there are many restaurants and close to public transportation if you want to go the Zocalo area. Zocalo is a half hour cab ride. It is walking distance to the anthropology museum, Lincoln park and the chapultec park. Great concierge staff - especially Victoria.Thanks!

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Helpful?
Thank angieslist
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for sharing your great comments about our stay. I am glad you enjoyed your visit to our hotel, our location and most of all the service provided. We are going to congratulate Victoria for her great job and we hope to have the honor of welcoming you back in the near future....

Bristol, Connecticut
Reviewed 26 February 2014

Great location! It's a big hotel and obviously makes it very busy at any time. Its people are great, always attentive to your questions and needs. The hotel is closed to everything, whether you want to go shopping or to have lunch/dinner you wil always find a place. Only issue I found was that everytime someone closed a door you...

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Helpful?
Thank Hariza19
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for sharing your great comments about our hotel. I am glad you enjoyed you stay with us, our location and most of all the service provided by our staff. I want to apologize for the inconvenience that you experience with our soundproofing system but I would like to share with you...

Madrid, Spain
Reviewed 23 February 2014 via mobile

For a super-expensive 5 star hotel, rooms were quite old. Bathroom was clean but old, and the shower didn't work very well. Breakfast was OK but not up to the category of the hotel. Staff was very friendly and helpful. We had dinner at the Palm restaurant, I had the tuna and was far from being great.

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Helpful?
Thank Jesus M
IHGCare, Guest Relations Manager at InterContinental Presidente Mexico City, responded to this review

Dear Jesus M, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you found our staff friendly and helpful and apologize for the inconvenience the shower may have caused. It is always hugely motivating...

Haifa
Reviewed 23 February 2014

This hotel is really a 5 star property, with very nice and well-sized rooms; spacious lobby, restaurants and shops. Service is good. Unfortunately, for a hotel of this level, the breakfast (in the executive floor) does not offer too much of a choice in the area of cheeses, hams and bread. It does offer a very good variety of fruits...

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Helpful?
Thank yshargal
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for giving us your feedback about your stay in our hotel. I am glad you enjoyed your stay with us, our rooms, lobby, restaurants, shops and most of all the service provided. Regarding your comments about our breakfast at the Club Lounge just let me mention that it is a Continental breakfast...

Wildwood, Missouri
Reviewed 16 February 2014

I am a long term stay guest at this Hotel, and as a summary, I can say that this a gorgeous hotel, with a great atmosphere, in an amazing location, with Amazing employees and also an Amazing service level. The Hotel is always impeccable. I usually stay at the Club Launch, and the team there (Cap Dominguez and his team,...

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Helpful?
Thank Javier I
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for sharing your excellent comments about our hotel. I am glad you enjoyed your stay with us and most of all that as a loyal and long term guest you always receive the same good service from our hotel. I already congratulated all the staff for their well done and specially...

Doylestown, Pennsylvania
Reviewed 12 February 2014

This is a high quality hotel in an excellant location. The atmosphere is very pleasant, from the bar area to the shops. The location provides the opportunity to walk to many restaurants and stores for shopping. I was on the 48th floor and the view was impressive.

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Helpful?
Thank Chris M
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for sharing your comments about our hotel. I am glad you enjoyed your stay with us, our location, the atmosphere, bar, shops and view. We hope to have the pleasure of welcoming you back in the near future. Sincerely, Guillermo Valencia V. General Manager

Wash DC
Reviewed 12 February 2014

This is a gorgeous hotel. Extremely attentive staff and very welcoming and polite. Excellent food choices (even a Palm Steak House). The rooms were huge and very clean. I highly recommend this hotel and will definitely return.

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Helpful?
Thank faxdoctor
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for giving us your feedback about our hotel. I am glad you enjoyed your stay with us, our rooms, restaurants and most of all the service provided by all the staff. It gives me great pleasure that your recommend our hotel and that you will return, we hope to have the...

Indianapolis, Indiana
Reviewed 7 February 2014

I only stayed one night, but my room was perfect and the staff was helpful. There was construction going on in the hotel, but the check in desk was quick to ask if I would be in my room during certain hours, so they could put me in a quiet room if needed. The atmosphere in the bar was excellent...

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Helpful?
Thank anols
Guillermo447, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for your excellent comments about our hotel and staff. I am glad you enjoyed your stay with us, our rooms and bar, it gives me great pleasure that the staff were helpful and attentive. We hope to have the pleasure of welcoming you back in the near future to provide you with...

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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Presidente InterContinental Mexico City is an award-winning hotel in Polanco, one of the capital's most dynamic cultural, business and shopping areas. This prestigious building is close to the National Museum of Anthropology, Chapultepec Park and Castle and the National Auditorium. Nearby Mazaryk Avenue and Antara Mall are also worth seeing. ... more   less 

Additional Information about InterContinental Presidente Mexico City

Address: Campos Eliseos 218, Mexico City 11560, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $194 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Mexico City 4*
Number of rooms: 700
Reservation Options:
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Also Known As:
Intercontinental Presidente Mexico City Hotel Mexico City
Intercontinental Mexico City
Mexico City Intercontinental
Hotel Style:
#7 Spa Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#19 Business Hotel in Mexico City
#30 Family Hotel in Mexico City
#31 Romantic Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Presidente Mexico City staff and other travellers.
19 questions
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Questions? Get answers from InterContinental Presidente Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the Hyatt Regency if you are a business traveler”
 of 5 bubbles ishei34, 20 Feb 2017 | Read review
“Always ask for a city view room”
 of 5 bubbles 48HariSharma, 22 Jan 2017 | Read review
“The high rooms overlooking Chapultepec park offer great views.”
 of 5 bubbles erazojuanmanuelm, 18 Jan 2017 | Read review
“Ask for a room facing Chapultepec”
 of 5 bubbles 539marcos, 4 Jan 2017 | Read review
“Choose higher floor rooms with views of the Chapultepec Forest”
 of 5 bubbles qBan, 3 Jan 2017 | Read review
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