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Hilton Mexico City Airport

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Hilton Mexico City Airport
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943 Reviews from our TripAdvisor Community

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Showing 633: English reviews
Detroit, Michigan
1 review
Reviewed 2 days ago NEW via mobile

Our long day on the road was immediately forgotten once we arrived at the lobby. We were greeted with friendly staff that helped with luggage, check in and offered cold bottles of water. Airport shuttle was arranged by bell hop with careful thought of transit time to support arrival to our international flight. At the hotel lounge we were spoiled... More 

Helpful?
Thank Becky L
GLENWOOD SPGS, United States
1 review
Reviewed 6 days ago NEW

Very friendly staff. Great location for some of my business needs. Too bad the rooms/facility feel like they are in sordid need of a remodel. The quality and speed of the internet connection was poor. There were several instances when I could not send or receive emails. The front desk, restaurant staff carried the day.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank njordaspenr
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you very much sharing your review in TripAdvisor. We are glad to know that our facilities were to your liking. We will take action to improve our internet service we know that it is necessary for our travelers, that most of the time are in business trips. Please come back very soon and enjoy all of our... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

This hotel isn't great and I think is bellow Hilton standards but is a good option for between flights stays or one night stays. Rooms are OK. With low natural light. Restaurant have few options but good. And you have plenty of options to eat just down stairs. Location is very convenient.

Helpful?
1 Thank Sebastián L
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Very good afternoon, hoping my message finds you well! I want to thank you for taking your valuable time to complete our survey SALT and their qualifications; as a member of our loyalty program you are our most loyal guests and really appreciate the opportunity that allows us to have your comments. Thank you again for your preference... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Wonderful stay. Conveniently located in terminal 1. After a red eye flight it was great to not travel any further than a short ride up an escalator to hotel. Staff did a great job with early check in.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Yadira V
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Dear guest, We are glad that you could enjoy our exclusive location, we are the only Hotel in Terminal 1 and you can be near the city. It is a pleasure to read that we met your expectations in our staff, facilities and service, we greatly appreciate your comments about improvements! We will like to remind you that if you... More 

Union Kentucky, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 1 week ago

I travel to Mexico City once a month. It is always a great experience when I arrive at the Hilton Hotel and meet its friendly staff because of their smiling faces and willingness to help in anyway they can. They are always smiling and welcoming to their travel weary guests, please keep up the great job.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael F
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest It is a pleasure to read that we met your expectations in our staff, facilities and service, we greatly appreciate your comments about improvements! We will like to remind you that if you are not satisfied during your stay please let us know and we will MAKE IT RIGHT to you and I will personally get in touch... More 

Reykjavik, Iceland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

I was staying at Hilton Hotel Mexico airport on my way to Morelia in Mexico. One night and arrive late and leaving early. When arrive, it look good, very friendly staff at the airport taking me to the hotel. The room look very good, but some smell was in the air. Later in the evening I closed the door to... More 

Helpful?
Thank Golli2015
Petersfield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

My partner and I stayed overnight here on 5th November, arriving early evening having flown in from London Heathrow ahead of taking an internal flight to Cancun the following morning. As regular Hilton customers, we had no hesitation in chosing this hotel for convenience over one a taxi ride away in Mexico City - and duly booked via the Hilton.com... More 

Helpful?
Thank BestOfTheBest
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Thank you so much for all the time you took in this review, your comments are very important and we really want to let you know that we take the same time to analyze each detail that our guest gives us. And if there is something we can change or do better we will take action immediately. You are right... More 

Las Vegas, Nevada
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 week ago

I stayed here for a night last week and the set-up couldn't have been better. The location was perfect for spending a night between connecting flights. I had no troubles catching an Uber into and out of the city as well. Room was a decent size, great bathroom, perfectly quiet. Breakfast buffet the next morning was great. Zero complaints!

Helpful?
Thank DKinLV
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Thank you so much for taking the time in sharing your experience. We are glad to know that our location benefit your outings into the city. There is safe transportation 24/7 in the Airport so don't worry if you have to go out at any time. All our accommodations are set up thinking in your facilities. And being the only... More 

Kobe, Japan
1 review
Reviewed 1 week ago via mobile

Brilliant service; Roberto in the Bar was very helpfull with local advice and made everything much Base food was delicious - easy to get round and about. Staff in general was helpful polite and professional

Helpful?
Thank La K
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Dear guest, Thank you so much for your comments about Roberto's service we are very proud to hear you recognize his service. We are very glad to know that he has offered you a memorable experience, I will personally share this review with him. We are glad to know that you had the opportunity to enjoy our restaurant and its... More 

Vancouver, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Can beat this Hotel and location right in the terminal was in Mexico for business and this the last city of a 3 city business trip flight was at 6am..woke up went downstairs and checked in security was close by..totally recommend not worth spending time in Mexico traffic just stay here!!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank sandralb2016
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

In deed one of the many benefits that you will have when staying with us will be our privileged location, we are inside Terminal 1 of the International Airport of Mexico and very close to the international departures and arrivals this will allow your arrive in time to the Counters and of course will guarantee much more rest that does... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hilton Mexico City Airport

Address: International Mexico City Airport | Distrito Federal, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $173 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Odigeo, Priceline and Travelocity so you can book your Hilton Mexico City Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto
Hotel Style:
#15 Spa Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Airport staff and other travellers.
10 questions
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Maracaibo, Venezuela
Montreal, Canada
1 month ago

See all questions (10)

Questions? Get answers from Hilton Mexico City Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms with connecting doors”
 of 5 bubbles luru, 18 Sep 2016 | Read review
“it does not matter because when you arrive you are very tired and when you leave you are too busy.”
 of 5 bubbles Q6127RHrichardv, 5 Jun 2016 | Read review
“Rooms with view to the landing track are nicer.”
 of 5 bubbles LeandroM670, 26 May 2016 | Read review
“If you are flying from terminal 1, the security check is just downstairs from the hotel.”
 of 5 bubbles gogglespisano007, 2 May 2016 | Read review
“For being a Hotel at the Airport is was quiet .”
 of 5 bubbles Jakstonis, 31 Mar 2016 | Read review
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