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Marquis Reforma Hotel & Spa

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1 room 2 adults 0 children
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1,168 Reviews from our TripAdvisor Community

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There are newer reviews for Marquis Reforma Hotel & Spa
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Showing 685: English reviews
Riverside, California
Reviewed 11 November 2016

I have stayed in several hotels in Mexico city, but this hotel overall scores high in all areas Excellent location rich on Reforma just a block from the Diana round about. Central enough to be close to most tourist locations, restaurants. etc. Staff is friendly, courteous, and provide excellent service. they provided great consistent customer service. This hotels is immaculate...

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Helpful?
2Thank ericucho n
DeniseMarquis, General Manager Asistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you have enjoyed our facilities and most of all that you received an outstanding service from our team. Part of our philosophy is to enjoy...

Oslo, Norway
Reviewed 10 November 2016 via mobile

Location is superb, hotel premises wonderful and with a peaceful atmosphere. Rooms a bit dark, however very well equipped with rock solid quality. Restaurant excellent with buffet or a la carte. Business or pleasure, should be good for both.

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Helpful?
Thank Fornebu
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Fornebu: We appreciate your comments regarding your stay at Marquis Reforma Hotel & Spa. It is always a pleasure to know that you enjoyed your stay with us, and even more that we create a quiet environment for you. Thank you for your feedback. Take for granted we will work on the rooms lighting. We look forward to having...

Houston
Reviewed 8 November 2016

My wife and I went for a weekend retreat. We tried the spa and each of the restaurants and bars. Service was nothing short of amazing. From the GM (thank you Angie for all your help) to the doorman, everyone we encountered introduced themselves to us and made sure we had everything we needed. The staff is incredible. The restaurant...

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Helpful?
1Thank SBF2
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest: Thank you very much for taking the time to tell us about your experience on your last visit at Marquis Reforma Hotel and Spa. It is really rewarding to know that you enjoyed our facilities and must of all that you received an excellent service from our team. It is always nice to know that our effort creates...

Guatemala City, Guatemala
Reviewed 4 November 2016

Great Location, nice hotel rooms... Attention to guests could improve, compared to other Mexican hotels. Especially over the phone, when looking for venues for an informal meeting with other couples...

Review collected in partnership with this hotel
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Helpful?
Thank juandediosa987
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Juan de Dios: I am writing to you to thank you for sharing your comments and satisfaction level on your last visit at Marquis Reforma Hotel and Spa. It is pleasant to know that the location, room service and the rooms met your expectations. Thank you for alerting us to the telephone service you received. I would like...

Humble
Reviewed 2 November 2016

This stay was for a short business trip to Mexico City during the Grand Prix and my usual hotel was not available. The Marquis Reforma is a fabulous hotel with excellent service, good food, and wonderful accommodations. A penthouse suite on the 11th floor had multiple rooms including a dining room, large living room, kitchen, outdoor sitting area, and an...

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Helpful?
Thank Dan J
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Dan J.: Thank you very much for taking the time to tell us about your experience on your last visit at Marquis Reforma Hotel and Spa. It is really rewarding to know that you enjoyed our facilities and must of all that you received an excellent service from our team. It is always nice to know that our effort...

East Chicago
Reviewed 2 November 2016

One simple word describes your hotel, perfect in every way, excellent service highly recommended !!! We came from Chicago to another hotel that we left, glad we were able to find this hotel in such short notice, don't regret it !!!

Review collected in partnership with this hotel
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Helpful?
Thank markmM5036UL
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Mark M.: We appreciate the good comments you shared regarding your last stay at Marquis Reforma Hotel and Spa. It is very pleasant to know that our guests recommend us according to their experiences, as you did. It makes us feel that we are doing a good job. I will share your opinion with our employees and I...

Cabo San Lucas, Mexico
Reviewed 29 October 2016

It was an excellent and productive stay! Nice to receive turn down amenities and a complete minibar. It has all of the necessary services and amenities. Bell staff was friendly and attentive every time.

Review collected in partnership with this hotel
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Helpful?
Thank 902alanad
DeniseMarquis, General Manger Assistaant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, It is a very pleasure for us you have enjoyed your stay. Part of our philosophy is to enjoy the life, the work and business, as that, we will be waiting for your next stay with us for you to keep having the best service and an unforgettable stay. Best Regards Denise Del Castillo General Manager Assistant

Reviewed 29 October 2016 via mobile

Very nice and modern hotel in modern part of the city. Personal is very nice and helpful. Everything is absolutely clean. Room was very beautiful with 5 pillows with different hardness. Personal room bar. Be careful! Bottle of water costs 90mxn, but you will find everything you need. Metro station is around 200m, close to beautiful park.

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Helpful?
Thank Pavel N
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team. We love pampering our guests to make them...

McLean, Virginia
Reviewed 28 October 2016

Great central location ( walking distance to the Anthropology museum), clean facilities, comfortable room and courteous staff. We had a very pleasant stay. We did not eat at the hotel but the Buffett breakfast looked really good. I recommend this hotel

Review collected in partnership with this hotel
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Helpful?
Thank juvalentino
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Juvalentino: Thank you very much for taking the time to let us know about your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that the location and the cleaning service met your expectations and must of all that you received a courteous service from our team. We always do our...

Canton of Basel, Switzerland
Reviewed 26 October 2016 via mobile

The Hotel is as expected. Very well located in la reforma area, the rooms are very nice, the gym and the pool is a must. But the thing I will remember is the personnel, so professional. The breakfast is very complete and nice. The cool neighborhoods are very close. I definitely recommend this hotel

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Helpful?
Thank Cornemoine
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, The Marquis Family appreciates the very kind comments you have made about the facilities at the hotel, location and the most important, about our staff and their service. Part of our philosophy is to enjoy the life, the work and the business, as that, for all of us is a pleasure to know that every effort we make...

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Market Gourmet Cafe
Market Gourmet Cafe
Cuisines: Italian, Mexican, Asian, Argentinian, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can dinf the best of the Mexican , Spanish, Italian, Argentinian and Japanese gastronomies. ... more   less 

Additional Information about Marquis Reforma Hotel & Spa

Address: Avenida Paseo de La Reforma 465 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $178 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marquis Reforma Hotel & Spa 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel & Spa Mexico City
Hotel Style:
#5 Spa Hotel in Mexico City
#10 Luxury Hotel in Mexico City
#10 Business Hotel in Mexico City
#18 Romantic Hotel in Mexico City
#28 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Marquis Reforma Hotel & Spa staff and other travellers.
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Questions? Get answers from Marquis Reforma Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a higher floor facing Paseo de la Reforma (great view).”
BarbR391, 27 Mar 2017 | Read review
“There is a considerable surcharge for cabs requested at the concierge”
RobertaMMG, 27 Mar 2017 | Read review
“Pay a little extra and get a suite great large rooms.”
jfoxworthy, 24 Mar 2017 | Read review
“safe location”
chuckchengchungc, 11 Mar 2017 | Read review
“Select a room on the 9th floor facing la Refoma - the view is superb!”
, 10 Feb 2017 | Read review
5 of 5