We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 312 hotels in Mexico City

Hyatt Regency Mexico City

2,160 reviews
Save
Traveller (589)
Room & Suite (245)
Dining (88)
Overview
  • Excellent67%
  • Very good27%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“teppan grill”(15 reviews)
“great hotel”(88 reviews)
“tennis courts”(15 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Hyatt Regency Mexico City
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Jan.30 Jan.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 271.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mexico City hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8bcece0afd8e49edbe7b931a77104761", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152469,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[67956156],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":1,"year":2018},"checkout":{"day":30,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":273,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8bcece0afd8e49edbe7b931a77104761","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":300,"lowestMetaPrice":271,"additionalPartner":false,"highestMetaPriceDisplay":300,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":300,"lowestMetaPrice":271,"highestMetaPriceDisplay":300,"hotelName":"Hyatt Regency Mexico City","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhiY2VjZTBhZmQ4ZTQ5ZWRiZTdiOTMxYTc3MTA0NzYxIiwiQUlLIjoiNWRlYzE0MzM1NmI1NGMyNzllN2E3NDZhNDllMmVhMGQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/01/2018", "checkOut": "30/01/2018", "lowestPrice": "USD 271", "hasDates": true, "hacComplete": false, "contentIdMappings": {"67956156":"HyattIntl"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,160)Write a Review
There are newer reviews for Hyatt Regency Mexico City
See the most recent reviews
Filter reviews
1,255 results
Traveller rating
819
348
52
25
11
Traveller type
Time of year
LanguageEnglish
More languages
819
348
52
25
11
Show reviews that mention
All reviewsteppan grillgreat hoteltennis courtspolanco areachapultepec parkbusiness hotellobby restaurantbusiness tripindoor poolsafe areaclub levelhotel is locatedlarge hotelfitness centerexecutive floorwalking distancebreakfast buffet is
FilterEnglish
Updating list...
331 - 335 of 1,255 reviews
Reviewed 5 January 2017

I was a frequent client at this Hyatt and came back for a couple days due to new year. Service was great, personnel were very caring and nice. Room was clean and the view to Chapultepec and the city downtown was nice (rooms are not...More

Review collected in partnership with Hyatt Hotels
Thank 157hectort
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 31 January 2017

Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. It is through comments such as yours that I know we are on the right track and that we are accomplishing our main purpose: caring for...More

Reviewed 5 January 2017

Overall, this was a great hotel. Our room was nice and the view of the city was fabulous. The lobby was very pretty, the staff very friendly and helpful, and so were all the concierges we dealt with via email and personally. The location in...More

Thank 504
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 6 January 2017

Dear Guest, I appreciate your kind words and your recommendation to the TripAdvisor community. At Hyatt Regency Mexico City, our main purpose is the care for our guests, so I'm happy to read that our team accomplished this during your stay. As you mentioned, our...More

Reviewed 4 January 2017

We spent a great week from Christmas Eve to New Year's Eve here. The location is perfect for short walks to great restaurants. The hotel was quiet, the staff was so helpful and friendly! An outstanding hotel experience!More

Review collected in partnership with Hyatt Hotels
Thank Sharon B
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 6 January 2017

Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. It is through comments such as yours that I know we are on the right track and that we are accomplishing our main purpose: caring for...More

Reviewed 4 January 2017

We spent four nights at the Hyatt Polanco over New Years 2016. My family of five stayed in the Presidential Suite (also had an adjoining room for the kids) on the 43rd floor. Our suite was great! Very big. We used the kitchen and living...More

Review collected in partnership with Hyatt Hotels
Thank Jeff M
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 10 January 2017

I appreciate your kind words and your recommendation to the TripAdvisor community. At Hyatt Regency Mexico City, our main purpose to care for our guests, so I was happy to read that our team accomplished this during your stay. We are thrilled to hear that...More

Reviewed 4 January 2017

More

Review collected in partnership with Hyatt Hotels
Thank Andrew M
Response from MEXHR-M, Director General at Hyatt Regency Mexico CityResponded 6 January 2017

More

View more reviews
PreviousNext
16566676869251
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 164 - USD 362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#11 Luxury Hotel in Mexico City
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 164 - USD 362 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#11 Luxury Hotel in Mexico City
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (589)
Room & Suite (245)
Dining (88)
Pool & Beach (12)
Hotel & Grounds (396)
Bathroom (31)
Business Centre & Event Rooms (4)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
Ask a question
Bonzoboy2000
16 January 2018|
Answer
Response from steveswede | Reviewed this property |
I arrived early week day afternoon and booked a viator car transport. They were wonderful and met me with a sign upon exiting. It took 45 minutes to the hotel and traffic was amazingly light for Mexico City. I would say... More
1
Vote
Bonzoboy2000
15 January 2018|
AnswerShow all 3 answers
Response from rebecca m | Reviewed this property |
This is a large hotel which has a nice restaurant and bar. Polanco is the nicest section of Mexico City with lots of nice restaurants and shopping. I used uber or walked. Do not use taxis outside of the hotel stand
1
Vote
scissorjockey
12 January 2018|
AnswerShow all 4 answers
Response from ayannaluv | Reviewed this property |
I spent 3 nights right after NYE all three nights plus room service and dinner in the restaurant came to $600+ total.
0
Votes
Room Tips
"Do not book club room with breakfast, very limited variety. Eat in restaurant"
Read review
"Dont ever touch the minibar"
Read review
"The higher the better!"
Read review
"Don't pay extra for the "good rooms", there are no really good rooms."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite