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Hyatt Regency Mexico City

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Hyatt Regency Mexico City
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1,513 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Mexico City
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Showing 899: English reviews
Hünikon
1 review
Reviewed 2 weeks ago

Location is perfect for having meetings at Polanco. Rooms are ok, some are newer than others but still sufficient on that level. Coffee corner on ground floor (Amado) is serving the best espresso in town. Gym facilities are better than other Hotels around the corner.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank LV4E_PT
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest, Thank you very much for your amazing comments about your experience at Hyatt Regency Mexico City. It is a pleasure for us to care for our guests so they can be their best, so I am happy we accomplished this purpose during your stay. I am glad you had the chance of enjoying our recently renovated Fitness Center,... More 

Watsonville, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Excellent location. Many restaurants are within walking distance and they also have private cab service, so if you are afraid of taking a city taxi you can always feel safe when taking their own cabs at a fair rate. All their staff is very friendly and very helpful. They all go above and beyond to make your stay pleasant. Room... More 

Helpful?
Thank Rox L
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Rox, Thanks for your comments about our hotel and the attention you receive from all our team. At Hyatt Regency Mexico City our main purpose is to take care of our guests and give them an incredible experience when staying with us. I'm glad to know that we're achieving this purpose. I'm also glad that you enjoyed our location.... More 

Houston, Texas
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

My friend and I traveled to Mexico City and stayed at the Hyatt polanco. Excellent time at this hotel, impressed with our room, the service and the food. We were able to walk to close by restaurants for dinner and enjoyed every staff recommendation we got. We will. Be back!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Keith M
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Keith, I was very happy to read your comments about your recent experience at Hyatt Regency Mexico City. Thank you very much for taking the time to share them and for your five-star evaluation. Here at Hyatt Regency Mexico City, we aim to care for people so they can be their best, so I am glad we accomplished this... More 

Vancouver Island, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

The club floor is great. The service is top notch, breakfast and appies great. I forgot my coat in lobby bar and next day took a while but they found it, very personalized service. Had issues with blow drier and coffee maker both resolved by next day.

Helpful?
Thank 101Sierra3
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest, I am glad you had a pleasant time with us. Here at Hyatt Regency Mexico City, we aim to care for our guests so they can have incredible experiences with us, so I am happy my team accomplished this purpose during your stay. The focus of our Regency Club team is to make our guests feel like they... More 

Baltimore, Md
Level Contributor
119 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here three nights mid week on business. Room was nice and clean. Nice amenities such as fog free mirror, auto light in closet and bedside control panel. Abundant elevators. Ate breakfast here twice and dinner once. Nice selection and friendly and attentive staff. Would stay here again.

Helpful?
Thank ppt4
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest, Thank you for taking the time to leave these comments about your stay in our hotel. We like to take care of our guests, which is why we ensure comfortable rooms with all the necessary amenities. Our restaurants are ranked among the best in Mexico City, so I am glad you had the chance to enjoy them and... More 

Hamilton, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

This is the second time I have stayed at this hotel and it definitely will not be the last. At the top of my list of hotels in Mexico City. The facilities and surroundings are outstanding. Friendly and caring staff. The rooms are comfortable and quiet.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank TWS222
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest, I am glad you gave us the opportunity to be your home away from home again, and that you had a great time with us. At Hyatt Regency Mexico City our main purpose to take care of our guests, so I was happy to read that our team accomplished this during your stay. I am very pleased to... More 

Amsterdam, The Netherlands
Level Contributor
9 reviews
6 hotel reviews
Reviewed 2 weeks ago

I had a great experience here, it's a huge hotel with lots of possibilities for meetings and other business purposes. It also has a great gym with free weights, machines and a pool. There are two restaurants where the service could be a little better and faster but the food is excellent.

Helpful?
Thank d81663
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest, Thank you very much for your great comments and your recommendation to the TripAdvisor community. As you might be aware, our hotel was recently renovated, allowing us to provide all the facilities and amenities our guests need for a complete stay experience. This renovation was inspired by our main purpose, to take care of people, which is why... More 

Bentonville, Arkansas
1 review
Reviewed 2 weeks ago

Excellent location and great service. Safe area with beautiful parks within walking distance. Restaurants everywhere with many different food options. Shopping area also within walking distance or a quick taxi ride.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank abelpulido
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear Abel, Thank you very much for your great comments and your recommendation to the TripAdvisor community. Our hotel was recently renovated, allowing us to provide all the facilities and amenities our guests need for a complete stay experience. This renovation was inspired by our main purpose: caring for people. I am glad that we took such good care of... More 

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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 

Additional Information about Hyatt Regency Mexico City

Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Hotel Nikko Mexico)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $199 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Odigeo, Priceline and Hyatt Hotels Corporation so you can book your Hyatt Regency Mexico City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#8 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Mexico City staff and other travellers.
10 questions
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1 month ago
Rye, New Hampshire
Toronto, Canada
10 months ago
London, United Kingdom
9 months ago

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Questions? Get answers from Hyatt Regency Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a room facing the park be prepare to Pay More!”
 of 5 bubbles JesseTX, 29 Nov 2016 | Read review
“The higher the better because the views are good especially over Chapultepec park”
 of 5 bubbles RiverRat68, 22 Nov 2016 | Read review
“higher floors (corner rooms)”
 of 5 bubbles an12349, 22 Nov 2016 | Read review
“40th floor is an executive floor with it's own lounge.”
 of 5 bubbles d81663, 14 Nov 2016 | Read review
“Odd number rooms face the back, even numbers overlook the park.”
 of 5 bubbles piperlady, 13 Nov 2016 | Read review
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