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Sheraton Mexico City Maria Isabel Hotel

PricelineUSD 123*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 261*
USD 123*
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USD 161*
USD 161*
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Sheraton Mexico City Maria Isabel Hotel
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1,387 Reviews from our TripAdvisor Community

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Showing 816: English reviews
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Reviewed 6 days ago NEW

Great location and value for the price. Service is good and staff very nice helpful. Wifi not included in the rooms and was a little slow. Breakfast was a little underwhelming, could've been better, esp for the price. Overall, great for price.

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Helpful?
Thank Kdbeastmode
Management response:

Dear Kdbeastmode, thank you for giving us your feedback, we appreciate the good comments about our location,, service and staff also about the comments on what you think we can do better, your feedback will help us to improve our service and give you the best. Kind Regards, Maria Cano Marketing & Social Media Manager

San Salvador, El Salvador
Reviewed 1 week ago

Hotel has a great location! check in and check out don´t take too much time. If you have an early flight consider that there are no restaurants (including the one inside the hotel ) open before 7am. But there is a Starbuck´s almost inside the hotel that open early. Location as i said is simply the best. Just walk a...

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Helpful?
Thank JuanAmaya
Management response:

Dear Juan Amaya, we appreciate your comments about your last stay with us and I´m happy our location helped you on your trip purposes. Next time you vist us we can help you arranging everything so you can have an early breakfast before you leave. Hope we can have you back soon! Kind Regards, Maria Cano Marketing & Social Media...

Saint Paul, Minnesota
Reviewed 1 week ago

First of all I would like to say this hotel was very nice!!! We stayed for 7 nights at the Sheraton Maria Isabel while visiting family. We usually stay in Mexico City every October and wanted to try a different hotel. We first chose the hotel for it's location. This Sheraton has a Starbucks attached to the hotel/ is in...

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Helpful?
1Thank Lizz0422
Management response:

Dear Lizz, It is really nice to read such a great review, I´m glad we achieve our goals during your stay with us and everything and everyone worked to make of your trip a memorable one. I apologize for the elevator inconvenience you went through. I invite you to try all that Sheraton has to offer you next time you...

Reviewed 1 week ago

The location is great. I felt very safe and everyone at the hotel was very friendly. The rooms are a little outdated, but I felt like it was a great value for the price. I would definitely stay here again.

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Helpful?
Thank Yesi255
Management response:

Dear Yesi255, thank you for the comments about your last stay. Safety and service comes fisrt for us, that is why I feel proud of our associates when you mention their service and also because you enjoyed staying with us. We would be happy to have you back soon! Kind Regards, Maria Cano Marketing & Social Media Manager

Las Vegas, Nevada
Reviewed 1 week ago

My experience at the Sheraton Mexico city was beyond expectation, starting with placing my reservation , checking in upon my arrival, cleanliness of the room, food / beverage and services ... All beyond expectations.

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Helpful?
Thank sbaccar
Management response:

Dear sbaccar, I hihgly appreciate your comments about your stay with us and I´m more than pleased to read that we exceed your expectations during your last stay, I will share your feedback with all areas and associates and I invite you to follow our official accounts and share your story. We would be delighted to have you back soon....

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Was there for a business trip during end April 2017. Hotel was conveniently located with Starbucks located at the lobby. Breakfast was good too. Room was clean and nice. Would stay there again if I am in town.

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Helpful?
Thank Constance L
Management response:

Dear Constance L, thank you for your feedback about your stay with us, we are glad you found our hotel convenient for your trip and I will share the comments about the breakfast and room with the appropiate areas. We will be happy to have you back and make your trip as memorable as it could be. Kind Regards, Maria...

Asuncion, Paraguay
Reviewed 2 weeks ago

The hotel is located at one side of the Angel de la Independencia, so it's quite a busy -and safe- place with tons of eateries, banks, shopping centres nearby (and a Sanborns store on the right). I was lucky enough to stay on a Sunday, so I saw how the Reforma Street was closed for vehicles and was full with...

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Helpful?
Thank Alejandra E
Management response:

Dear Alejandra E, I appreciate sharing the great comments during your last stay with us, it is a real pleasure to read that you really enjoyed your stay and even better you enjoyed being treated as you deserve by our associates. Does your blisters got healed? I hope. We work to make your stay as perfect as it could be,...

Reviewed 3 weeks ago via mobile

The hotel has a Good location right in the center. Next to the arlanda express train, which is great because taxis are expensive. Good hotel. Rooms and services are good. There was Nothing to complain about.

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Helpful?
Thank Lux-Nld
Management response:

Dear Lux-Nld, we appreciate the comments made during your stay and we will share the comments to our staff. We will be delighted to have you back soon. Kind Regards, Maria Cano Marketing & Social Media Manager

State of Sao Paulo
Reviewed 3 weeks ago

My travel agency told me this hotel was chosen as it was located in a safe area. It was my first visit to Mexico City, honestly I was worried about it and wanted to avoid unpleasant surprises for the short stay of 2 nights. Sent several e-mails with questions and requests before my arrival and I was always replied instantly...

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Helpful?
Thank sarachi87
Management response:

Dear Sarachi87, although there was a little confusion about the reservation I´m glad it didn´t change your experience at our hotel. All Sheraton Mexico City Maria Isabel Hotel associates works daily to make your stay with us as pleasant as it should be, and I´ll share them your positive feedback about their performance and how they helped you to enjoy...

Reviewed 4 weeks ago via mobile

Friday and Saturday the best for the Mariachi. The mix between the male band and the female band tells it all. Sheraton works well, little issues but wifi sorted and works throughout. TripAdvisor is asking for more text, so the shower could be hotter....does TripAdvisor want more?

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Helpful?
Thank Andy B
Management response:

Dear Andy B, we are happy you enjoyed our Mariachi nights, thank you for the comments about your stay. Hope you can visit us again soon and try all that Sheraton has to offer during your stay. Maria Cano Marketing & Social Media Manager

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11/06/2017 12/06/2017
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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Strategically located on Mexico City's financial district, across the Angel of Independence. 755 Rooms, including 67 suites and 5 penthouses. All rooms features Sweet Sleeper Beds and Wireless Internet Access. 2 Restaurants: Amici and Manhattan Deli. 1 Mexican Bar: Jorongo with a tradicional Mariachi Lobby bar & Sushi bar Parking Area Pet Friendly More than twenty rooms for events and parties. Sheraton Maria Isabel offers a bussiness center area with Link-Sheraton Tecnology by Microsoft. The hotel has been repeatedly awarded the Four Diamond rating by the AAA. ... more   less 

Additional Information about Sheraton Mexico City Maria Isabel Hotel

Address: Avenida Paseo de La Reforma 325 | Distrito Federal, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $148 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Mexico City Maria Isabel Hotel 4*
Number of rooms: 755
Reservation Options:
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Also Known As:
Sheraton Maria Isabel Hotel
Sheraton Mexico City Maria Isabel Hotel
Mexico City Sheraton
Hotel Style:
#25 Family Hotel in Mexico City
#26 Luxury Hotel in Mexico City
#32 Romantic Hotel in Mexico City
#53 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mexico City Maria Isabel Hotel staff and other travellers.
17 questions
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Questions? Get answers from Sheraton Mexico City Maria Isabel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the one with the Angel de la Independencia view.”
JuanAmaya, 20 May 2017 | Read review
“Club level rooms are great”
Yesi255, 17 May 2017 | Read review
“Ask for a room with a view, in one of the higher floors”
AleAnazco, 10 May 2017 | Read review
“Do all you can do to get a room with a nice view, or at least in the upper floors.”
669germanr, 19 Apr 2017 | Read review
“Request the front rooms to have a view of the Angel is right across”
bbenitez94, 4 Apr 2017 | Read review
5 of 5
Priceline
USD 123* /night
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Hotels.comUSD 161
Expedia.comUSD 161
AMOMAUSD 261
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Prices are for 1 room, 2 adults
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