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City Express Plus Reforma El Angel

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484 Reviews from our TripAdvisor Community

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There are newer reviews for City Express Plus Reforma El Angel
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Showing 64: English reviews
Birmingham, England, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 August 2015 via mobile

Stayed here for a week in August and really liked the location and cleanliness and overall experience. Hard to fault it for the price. Breakfast is buffet style and covers the basics. The hotel is simple and what it does it does well. No swimming pool or super luxury aspects but if you really don't need all that kind of... More 

Helpful?
1 Thank Andy V
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Andy Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 July 2015 via mobile

This hotel has a splendid location! Right on the roundabout of the independence angel in paseo de la reforma. The rooms are small and cozy and it serves the purposes of a city express hotel. Never had the courtesy breakfast, however did order some room service in the late night and the food was OK. But being honest you have... More 

Helpful?
2 Thank David S
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear David, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Austin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2015

I Travel constantly to Mexico City. Since last year this was my favorite hotel (Location) until last weekend. I started to pick this hotel because of the room views to Mexico City’s Angel and Reforma are glorious. I always pick a superior room because those are ones with the views to Reforma, in this occasion wanted to upgrade to a... More 

Helpful?
1 Thank Hecto1
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest I am writing to apologize for the inconvenience during your stay and the incident with the service at the reception, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to give us the... More 

Travellers are raving about these Mexico City hotels

Beijing, China
Level Contributor
400 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 347 helpful votes
Reviewed 2 May 2015

During my last trip to Mexico City, I chose this hotel because it's virtually close to everything: it's downtown. Rooms are smaller that advertised in their website, lack of ventilation. Breakfast was good but poor in selections; yet their staff is very friendly and attentive. WiFi service was terrible at nights (they should restrict any form of streamed video, it's... More 

Helpful?
2 Thank MikeFlox
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the wi fi service, this kind of comments help us to improve... More 

Los Angeles, California
1 review
Reviewed 7 April 2015

In the website looks very nice, and it is. the rooms are not that spacious like it advertises, Windows are sealed there is no way you can get some fresh air, the room smells kind of funky due to the lack of ventilation. The complementary breakfast was poor, personnel is nice but there is no one supervising the area, no... More 

Helpful?
Thank opinion365
San Juan, Puerto Rico
1 review
Reviewed 27 March 2015

Great and sharp service. Well kept facilities and friendly staff. It has a great location when you want to be close to everything, with easy access in and out. Lots of things to do within walking distance in a safe area if you are a new comer.

Review collected in partnership with Amoma.com

Helpful?
Thank Jose Rafael S
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Jose, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Tlaxcala, Mexico
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 25 March 2015

I love this hotel, this is the second time I´ve stayed there. This time I got a great view of one of the best known landmarks from the 10th floor. This hotel has a great location i you want to go to Chapultepec, Downtown, among other places. Now for the bad part. The breakfast was included and it wasn´t that... More 

Helpful?
Thank ioserg
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the restaurant service, this kind of comments help us to improve our... More 

Brownsville, Texas
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 March 2015

My wife and I had an event in Mexico City and we stayed two nights at this hotel. We arrived from the airport quite quickly and the cab driver had no problem finding the hotel. We were warmly greeted by the folks at the reception and the check-in was very fast and it was very nice. Our room was on... More 

Helpful?
2 Thank Skeemer44
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Guest Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the wi- fi service, this kind of comments help us to improve... More 

Warsaw, Poland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 March 2015

Made a reservation for 4 days. Arrived the hotel at night(paid for previous day) and received the information my room was given to someone else.What is the solution of the reception? For the night you can go to another hotel and come back tomorrow.seriously?? 3 times there was no electricity-no possibility to access my room on the 10th floor. People... More 

Helpful?
Thank Adam J
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Adam, I am writing to apologize for the inconvenience during your stay and the incident with the service the personal and the problem electricity, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to... More 

Mesquite, Texas
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 10 March 2015

This was within walking distance of the embassy and across from the Angel. I was surprised that there are not many outlets to charge a cell phone or plug in personal electronics. I would recommend taking an extension cord if you rely on electronic gadgets and need to charge them. There is a large plaza nearby and many restaurants. Esta... More 

Helpful?
Thank Cyber B
marlen c, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review
Google Translation

Estimado huésped, Gracias por contactarnos, es para nosotros un placer el que nos haya dado la oportunidad de recibirlo y... More 

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about City Express Plus Reforma El Angel

Address: Avenida Paseo de La Reforma No. 334 | Col. Juarez, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $107 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Plus Reforma El Angel 2.5*
Number of rooms: 137
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Also Known As:
City Express Reforma El Angel Hotel Mexico City
City Express Plus Reforma El Angel Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from City Express Plus Reforma El Angel staff and other travellers.
1 question
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Questions? Get answers from City Express Plus Reforma El Angel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“difficult, as the musty smell should be in all rooms: carpet and lack or air circulation”
 of 5 bubbles JeanK1964, 22 Aug 2016 | Read review
“Ask high floor with view on Angel”
 of 5 bubbles Axeletsharon, 8 May 2016 | Read review
“Ask for a room at a higher level.”
 of 5 bubbles Alina_F_P, 14 Apr 2016 | Read review
“Ask for a room away from the elevator and avoid the ninth floor at all costs!”
 of 5 bubbles AbdonLuna, 5 Mar 2016 | Read review
“Much better hotels in the area”
 of 5 bubbles kene869, 15 Nov 2015 | Read review
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