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The St. Regis Mexico City

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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel in Mexico City enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Bar/Lounge
Spa
Paid Wifi
Free Internet
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Luxury
Park View
HOTEL CLASS
Hotel links
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Special Offer:Book Direct for Less!
Hotel deals
Reviews (1,109)
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741 results
Traveller rating
574
113
30
16
8
Traveller type
Time of year
LanguageEnglish
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574
113
30
16
8
Show reviews that mention
All reviews butler service diana restaurant the king cole bar personal butler diana fountain infinity pool avocado pizza luxury suite glass of champagne rain shower four seasons paseo de la reforma car service third floor steam room floor to ceiling windows beautiful hotel
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1 - 5 of 741 reviews
Reviewed yesterday via mobile

I spent one weekend at St. Regis (room 1014) and I really enjoyed my stay in this hotel. From the check-in to the the check-out the service was just PERFECT. I was feeling at home. Every employee was really kind, professional and pro-active! The room...More

Date of stay: December 2018
Thank Cliente_esigente
Response from fernandaelizondo0802, Manager at The St. Regis Mexico CityResponded yesterday

Dear Cliente_esigente, Thank you for taking the time to share your last experience with us. We are committed on providing the best service for all our guests by creating special details to ensure that each stay is completely unique. It is always glad to read...More

Reviewed 3 days ago

Excellent, spacious room. The bathroom has an open floor plan, which some may enjoy, but I personally prefer a toilet area that is closed off. Staff were lovely and attentive. The location is great, walking distance to Roma and Condesa, as well as the major...More

Date of stay: November 2018
Thank DerekL992
Response from fernandaelizondo0802, Manager at The St. Regis Mexico CityResponded 2 days ago

Dear DerekL992, We really appreciate your time to write about your last experience with us. We always try our best to offer a service with the high standards of a St. Regis and we work hard aiming to constantly pursue excellence of all our distinguished...More

Reviewed 3 days ago

This is a high-end bar and expensive, but worth the price. A terrific jazz band played superbly but unobtrusively, so you can have an intimate conversation sitting on a comfortable couch only a few feet away. The bartender is brilliant. If you can think of...More

Date of stay: November 2018
Thank saksma22
Response from fernandaelizondo0802, Manager at The St. Regis Mexico CityResponded 3 days ago

Dear saksma22, We would like to thank you for sharing your exceptional experience at the King Cole Bar. We pursue excellence in every aspect of our service to provide an extraordinary experience; also we have an excellent team of mixologists which creates creative and innovative...More

Reviewed 3 days ago via mobile

We recently stayed at the St Regis Mexico City. Everything about the hotel stay was abysmal except for their concierge tour recommendations. 1. Food - Breakfast was ok. As a platinum member I was never offered my complementary breakfast. I had to go to the...More

Date of stay: November 2018
Thank JohnCMiamiBeach
Response from fernandaelizondo0802, Manager at The St. Regis Mexico CityResponded 3 days ago

Dear JohnCMiamiBeach, Thank you for taking the time to share your last experience with us. At The St. Regis Mexico City we take our guests' comments very seriously. Front Desk Department took a good note of your remarks on the way we operate the complimentary...More

Reviewed 1 week ago

Wow, where do I begin. My stay at the St. Regis Mexico City was amazing! This hotel truly lives up to the St. Regis name. The positives started out before I even arrived. One week before my stay I reached out to the staff to...More

Date of stay: November 2018
Thank travis219m
Response from Roberto O, Manager at The St. Regis Mexico CityResponded 5 days ago

Dear travis219m, Greetings from The St Regis Mexico City and I hope you and your family are well. I would like to acknowledge receipt of your comment via Trip Advisor´s review – I must say we are indeed grateful for your feedback about our services....More

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Questions & Answers
Ask a question
Anil N
31 October 2018|
AnswerShow all 4 answers
Response from fernandaelizondo0802 | Property representative |
Hello Anii, the weight of your pet should not exceed 8kg. We offer bed and dish service for your pet, which you can request through your St. Regis Butler.
1
Vote
Gnvhedy
11 September 2018|
AnswerShow all 3 answers
Response from 820frankmm | Reviewed this property |
I suggest emailing the hotel with your questions. Some at the desk are not totally fluent in English, so a phone call may be confusing. I have stayed in this hotel many times. All the bathrooms are consistently nice, so... More
0
Votes
Gnvhedy
22 August 2018|
Answer
Response from Lorenzo M | Reviewed this property |
Not sure because I didn't ask for one.
0
Votes
Room Tips
"Rum #402 smells heavily of mold;"
seashorekoa
4 weeks ago
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"The rooms and suites are very exquisite and the views are fantastic!"
garymazurek
7 Nov. 2018
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"All of the rooms are spectacular"
JNechman
30 Sep. 2018
Read review
"I faced the side - not so pretty - ask to face the Diana fountain on Reforma."
Happy_on_the_road
28 Sep. 2018
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PRICE RANGE
USD 283 - USD 713 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis mexico city hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico City
NUMBER OF ROOMS
189
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