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The St. Regis Mexico City

1,031 reviews
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Traveller (433)
Room & Suite (338)
Dining (103)
Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from The St. Regis Mexico City
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,031)Write a Review
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Traveller rating
531
105
29
14
5
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531
105
29
14
5
Show reviews that mention
All reviewsbutler servicediana restaurantthe king cole barpersonal butlerdiana fountaininfinity poolluxury suiterain showerfour seasonspaseo de la reformasteam roomcar servicefloor to ceiling windowshigh floorbeautiful roomfavorite hotelthird floor
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1 - 5 of 684 reviews
Reviewed yesterday

The service from the moment you step on the property until the minute you leave is second to none. An extremely attentive staff was available at a second's notice to assist with anything from restaurant reservations to personal needs. The rooms were finely appointed with...More

Thank RamblinManfromGA
Reviewed 2 days ago via mobile

You can’t do better than this hotel...anywhere. Beautiful facilities in a perfect location. Everything about it is exquisite. Service, staff, rooms, food. You will feel like royalty! Highly recommended!More

Thank tabi_travels
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded yesterday

Dear tabi_travels, Thank you for taking the time to share your last experience with us. We are extremely glad to hear that everything was above your expectation; that our exclusive service, our wonderful staff, rooms and food created such a good impression on you. We...More

Reviewed 2 days ago via mobile

As those of you who have read some of my 102 reviews over the years will know, I am not very big on compliments and tend to do reviews to "warn" travellers to avoid poor establishments. The St Regis in Mexico City is certainly among...More

Thank AGENT-DG
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded yesterday

Dear AGENT-DG, Thank you for taking the time to write this wonderful review. We are thrilled to hear that we exceed your expectations during your last stay with us. At The St. Regis Mexico City we delight every sense at all times, offering a breathtaking...More

Reviewed 1 week ago via mobile

This hotel has fantastic staff and super attentive service. Breakfast overlooking Chapultepec Castle is really a treat. The rooms are super well appointed with huge bathrooms. And the butler service is always fantastic. This is probably my favorite hotel out of the big chains in...More

Thank DiBruccolino
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 1 week ago

Dear DiBruccolino, Thank you for taking the time to write this wonderful review. We are pleased to see that your last stay with us was up to your expectations. It is always glad to read that our guest’s enjoy the hotel’s signature St. Regis Butler...More

Reviewed 2 weeks ago

Truly incredible service. I had the bad luck of my credit cards being stolen. They helped me in so many ways, the assistant manager came to my room to check on me and help out personally. Beautiful rooms and butler service like nowhere else. If...More

Thank Aleksey I
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 1 week ago

Thank you for taking the time to share your last experience with us. . We extremely concerned about the situation with your credit cards, we always try our best to offer a service of excellence with the high standards of a St. Regis and we...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 298 - USD 767 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#5 Spa Hotel in Mexico City
#8 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 298 - USD 767 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#5 Spa Hotel in Mexico City
#8 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (433)
Room & Suite (338)
Dining (103)
Pool & Beach (13)
Amenities (54)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
Beyond_YXU
18 February 2018|
AnswerShow all 4 answers
Response from Maria Fernanda E | Property representative |
All our rooms include The St. Regis Butler Service.
1
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cupcakekitty
22 December 2017|
Answer
Response from Rxgeek | Reviewed this property |
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices. Do a Google search for "email St. Regis Mexico City" and... More
0
Votes
fogcityshark
29 August 2017|
AnswerShow all 3 answers
Response from MargaretChicagoIL | Reviewed this property |
You have restos right in the area (walkable, and yes, it's safe), you have a bakery and wine shop across the street, and you have a metro (and yes, it's safe) not 5 minutes away. I did Ubers and then relied on taxis--none... More
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Room Tips
"If you are a frequent traveler, make sure you share your credentials"
Read review
"The Luxury Suites are incredible"
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"If you dont like smoking make sure you ask for a non smoking room."
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"The suites are beautiful and have fantastic views."
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