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The St. Regis Mexico City

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Traveller (613)
Room & Suite (425)
Dining (166)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel in Mexico City enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Wifi
Public Wifi
Sauna
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Park View
HOTEL CLASS
Hotel links
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Location

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1,134Reviews
1,149Photos
27Q+A
100Room tips
Traveller rating
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Popular mentions
Really enjoyed my experience staying at the St. Regis while in CDMX for work. The staff are very accommodating and experienced and ready to greet with a smile. The entry way is a bit confusing with the multiple levels until you reach the reception on the 3rd level. From there
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Response from Roberto O, Manager at The St. Regis Mexico City
Responded yesterday
Dear MoosLA, Thank you for taking the time to share your thoughts regarding your last stay at The St Regis Mexico City. We appreciate you bringing it to our attention. Allow me to introduce myself as the Executive Assistant Manager and about your comments in regards of Butler´s service as also in regards of TV channels in English so we can make it up for you and all of our Clients; we will be honored to continue being your home in Mexico City and all of our Distinguished Guests. I wish you a pleasant travel and look forward to welcome you back again here at The St Regis Mexico City in the not too distant future. . Sincerely, ROBERTO OTALORA EXECUTIVE ASSISTANT MANAGER IN CHARGE ROOMS & RESIDENCES roberto.otalora@stregis.com 525552281801
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This is a simply stunning property in every respect. Very gracious and accommodating service, spacious and elegant rooms, great views from upper floors. The staff supporting our board meeting over two days were superb as well.
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Response from fernandaelizondo0802, Manager at The St. Regis Mexico City
Responded yesterday
Dear Enorider, Greetings from The St Regis Mexico City – we thank you for your visit and I also thank you for the review you left us regarding your stay last week. I am so glad you had such a great experience with us and rest assured I have shared your comments with our Team – we are indeed privileged to have such associates both dedicated and talented who deliver bespoken service on a consistent basis. We hope to welcome you back in the not too distant future. Yours Sincerely, Roberto Otálora Executive Assistant Manager In charge Rooms & Residences
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Stayed at the St. Regis last minute when another hotel in the area was subpar. The St. Regis really delivered! From the complementary champagne upon arrival, to the butler service, everything you could even want or need is delivered at this gorgeous, clean, friendly, luxurious
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Response from fernandaelizondo0802, Manager at The St. Regis Mexico City
Responded 1 week ago
Dear Sarah C, Thank you for taking the time to write about your last experience with us! We pursue excellence in every aspect of our service, and our staff is really prepared to create unique and detailed experiences from the moment you arrive until your depart. It is really rewarding that you enjoyed the breakfast buffet and your experience was up to your expectations. We want to thank you again for choosing The St. Regis Mexico City and we will be glad to welcome you back again with open arms on your next trip to Mexico City. María Fernanda Elizondo Marketing and Communications Manager
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The Brand is the experience. Superb attention and facilities with a great location in the Magical Mexico City. Very nice building with 4 top restaurants and bars. You like to exercise they have a Gym at the 15th floor with incredible views. This St Regis is One of the best
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Response from Roberto O, Manager at The St. Regis Mexico City
Responded 1 week ago
Thank you soooo much for the lovely comments and remember this is "your Home" here in Mexico City. We thank you for your visit and I also thank you for the note you left us regarding your stay with us. I am so glad you had such a great stay with us and rest assured I have shared your comments with our Team – we are indeed privileged to have such associates both dedicated and talented who deliver bespoken service on a consistent basis. We hope to welcome you back in the not too distant future. Sincerely, Roberto Otálora Executive Assistant Manager In charge Rooms & Residences The St. Regis Mexico City Paseo de la Reforma 439, Colonia Cuauhtémoc, Mexico City, DF 06500, Mexico t. +52 55 5228 1801 m. +52 1 55 1295 6394 stregis.com/mexicocity
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We LOVED the St Regis!! We were there from Dec. 26 - Jan 1. The rooms were very nice and very large (and we had a standard room), with double sink bathrooms, toilet closet, tub and large shower. Tons of natural light, great beds and excellent service. They had the butlers
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Response from fernandaelizondo0802, Manager at The St. Regis Mexico City
Responded 1 week ago
Dear familyof4travels, Thank you for taking the time to write this wonderful review. It is always a pleasure receiving such detailed comments about our guests’ experiences in the Hotel. The St. Regis Mexico City is known to be located at the best address in Mexico City, surrounded by the most emblematic landmarks of Paseo de la Reforma, Museums and the magnificent Chapultepec Castle. We are committed on providing the best service for all our guests by creating special details to ensure that each stay is completely unique. It is glad to read that you enjoyed the breakfast at Diana Restaurant including our Mexican dishes. At The St. Regis Mexico City, we are proud of all our associates who always are willing to provide a high standard service, which made your stay extremly helpful. We want to thank you again for choosing The St. Regis Mexico City and we will be glad to welcome you back again on your return with your spouse to Mexico City. María Fernanda Elizondo Marketing and Communications Manager
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12345685
Hello Bill, the Concierge email is concierge.srmexicocity@stregishotels.con
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Is this hotel pet friendly ?
Hello Anii, the weight of your pet should not exceed 8kg. We offer bed and dish service for your pet, which you can request through your St. Regis Butler.
1 vote
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I suggest emailing the hotel with your questions. Some at the desk are not totally fluent in English, so a phone call may be confusing. I have stayed in this hotel many times. All the bathrooms are consistently nice, so nothing will get you a better bathroom. They do have suites with larger bathrooms. The bar is very nice. I wouldn't base your stay on whether you will receive a cocktail. My real advise is to book the room and get what you get. The higher the price room the better it is. This is a great hotel in a wonderful location The staff if awesome.
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Not sure because I didn't ask for one.
0 votes
Hello Gnvhedy. You can book your transportation (form airport to St. Regis and St. Regis through airport) through The St. Regis Concierge Department, and they also can give you different options for Formula 1 transportation. We wish you an extraordinary day!
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123456
"Reforma Av views"
"Request a view of the Diana Fountain"
"Elevators are the fastest I have ever seen. There is no wait!"
"Go to the Four Seasons if you are spending this kind of money."
"Rum #402 smells heavily of mold;"
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PRICE RANGE
USD 321 - USD 1,005 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis mexico city hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCuauhtemocCuauhtémoc District
NUMBER OF ROOMS
189
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