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Mexico City Marriott Reforma Hotel

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959 Reviews from our TripAdvisor Community

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There are newer reviews for Mexico City Marriott Reforma Hotel
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Showing 597: English reviews
Reviewed 24 November 2016

A Very good location and very comfortable rooms. A very nice service by the staff especially by Alejandro Sanchez at the reception. You have to pay for the internet at the hotel and there wasn't a place where the internet was free (I didn't like this).

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Helpful?
Thank Denis D
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Denis: Allow me to sincerely thank you for the time you took to share with us your experience at Mexico City Marriott Reforma. It is nice to see that you found our rooms comfortable and also our location that deserved your approval. We have internet access plans in the rooms for a fee, but we also have free Wi-Fi...

Buenos Aires, Argentina
Reviewed 22 November 2016 via mobile

I was a few weeks days in Mexico Cit, the hotel is nice, with large rooms, a more than decent breakfast (with chefs preparing some dishes at the order), free wifi for member guests, the lobby was busy all times but with a nice bar

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Helpful?
2Thank Federic1971
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Federic1971: We feel very happy to know that you recognize our efforts and dedication to provide our guests with our best. Your positive comments are the reward and a shot of motivation to all our staff!!!. We are pleased to know that our facilities deserved your approval. It will be an honor to host you again in the nearest...

Reviewed 21 November 2016

I stayed at the Marriott about a week ago for a two week business trip. The service was impeccable--from the hotel check-in staff, concierges, housekeeping, and restaurant staff, by the end of two weeks, many greeted me by name and I them. Alejandro Sanchez at the front desk and Pascual from the concierge staff were especially friendly and helpful with...

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Helpful?
Thank Colleen B
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Colleen B: We are delighted to hear the wonderful comments that you made on our property. Gracias!. It was nice to read that you had the chance to enjoy our Gym/ Spa describing those facilities as “a nice extra”, as well as your description of our daily breakfast and themed lunch buffet as “worth the sit down”. We are...

Reviewed 20 November 2016 via mobile

I stayed for two nights in a King room. It was spacious and comfortable: great bed, large bathroom. It had a decent view from the corner but could have had more light. My room was ready for an early check-in. The service was attentive during my entire stay. The lobby is warm and welcoming. Great location in Zona Rosa and...

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Helpful?
1Thank Brooklyntraveling
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Brooklyntraveling: Thank you for taking the time to share your very much appreciated and motivating comments of your recent visit to México City Marriott Reforma. Your observations in regard to our rooms and location are very welcomed!. We are glad to know that you enjoyed our service and that our facilities were what you expected. We invite you to...

Baltimore, Maryland
Reviewed 18 November 2016 via mobile

We stayed for four evenings earlier this month and had a very nice time. 1. Staff were extremely helpful and professional. 2. The concierge helped organize a private tour to the pyramids with only a few hours notice. But they just as happily described less expensive options if we had preferred. 3. The roof top lounge has a great little...

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Helpful?
1Thank QuixoticTravels
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear QuixoticTravels: Thank you for your positive comments about our location, Executive Lounge cleanliness of unit and especially our Concierge Department as well as our staff in general, described as: “extremely, helpful and professional”. Gracias! We are glad you took advantage of our privileged location, which allows our guests access to nearby touristic and cultural sites as well as corporate...

New York City, New York
Reviewed 18 November 2016

Let me start with this: I am a Marriott Fan, so far, me and my team have spend over 180 nights in Marriott Hotels in major cities in USA and Latin America, as well I am a user of the Marriott Rewards Card... however my experience in this Hotel was THE WORST EVER!!!... First I booked 2 nights using the...

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Helpful?
Thank gaco2904
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear gaco2904: Thank you for taking the time to share with us your valuable comments. Your feedback is always important and very much appreciated. I politely bring to your attention the fact that credit card used as guarantee was rejected as invalid, situation that triggered re verification credit card data; procedure implemented with the intention of exhausting all options and...

Houston, Texas
Reviewed 17 November 2016 via mobile

I love this hotel!! The staff is so friendly and attentive to anything you need. One staff member Daniel Toyillo is so kind and wonderful at helping with anything you need. He does a great job and always has a great attitude. I am very happy and pleased every time I stay at this hotel!

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Helpful?
Thank Akl3411
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Akl3411: Allow me thank to you for sharing with us your valuable comments regarding service provided during your recent stay with us. It is great to hear from you that our Bell Boy Daniel exceeded service expected. He has received your comments and they have been sent to our Human Resources Department to be added to his personal file....

Flagstaff, Arizona
Reviewed 15 November 2016

Well-situated between the Bosque de Chapultepec (25 minute walk down Reforma) and the historic downtown (30-40 minute walk), the hotel is clean and comfortable. Staff Is quite friendly. Towels were a bit scratchy and there was a small charge for excessive in-room tea service. You have to sign for each meal in the Lounge but the food was great for...

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Helpful?
1Thank CleopatraBunny
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear CleopatraBunny: We appreciate your comments in regard to our property. Location of our property is undoubtedly, one feature everyone sponsoring México City Marriott Reforma, enjoys. Thank you also for commenting on how “comfortable and clean” our hotel is; as well as how you enjoyed your three meals a day, at our Executive Lounge. We are also pleased to hear...

Atlanta
Reviewed 14 November 2016

We enjoyed this hotel very much (this was my second visit to this Marriott). The hotel is conveniently located $3 (66 peso ride) to center and the main museums. The rooms and the workout facilities are well above the average of the US Marriotts. The Executive Lounge staff members were particularly friendly with excellent service (after the second visit, they...

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Helpful?
1Thank AtlantaHrvat
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear AtlantaHrvat: We are pleased and proud to hear your flattering comments regarding our service, For the Mexico City Marriott Reforma team it is highly important to exceed our guests´ needs and make memorable experiences, so thank so much for letting us know that our staff was ¨very attentive and service was “Great” during your stay Our privileged location allows...

San Juan, Puerto Rico
Reviewed 14 November 2016

I want to commend the housekeeping staff, in particular Martha Rodriguez who took care for 30 days stay of my room and small things that my wife needed. The hotel should commend employees that not only know how to do their jobs, but go beyond to make sure guest feel welcome and at home. Martha certainly imress my wife and...

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Helpful?
1Thank Efrain D
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Efrain D: Thank you so much for your flattering comments regarding our most valuable asset, our staff. Particularly appreciated is your comment in regard to service received. Gracias on behalf of our maid Martha as well as Mary and Israel from our kitchen department. We will make sure they receive your comments, which will be added to their personal...

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel in Mexico City features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor delectable Mexican dishes, prime steaks and expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today! ... more   less 

Additional Information about Mexico City Marriott Reforma Hotel

Address: Avenida Paseo de La Reforma 276 | Col Juarez, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $170 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mexico City Marriott Reforma Hotel 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Marriott Mexico City
Mexico City Marriott Reforma Hotel
Hotel Style:
#8 Spa Hotel in Mexico City
#15 Luxury Hotel in Mexico City
#26 Family Hotel in Mexico City
#28 Romantic Hotel in Mexico City
#28 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Mexico City Marriott Reforma Hotel staff and other travellers.
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Questions? Get answers from Mexico City Marriott Reforma Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a executive room. We sayed Fri- Mon nights with Fri and Sat much cheaper. The hotel was filling up with business people by Tuesday.”
 of 5 bubbles 649GordonM, 18 Jan 2017 | Read review
“Room on the main street and upper level”
 of 5 bubbles ElsaW892, 29 Dec 2016 | Read review
“wear comfortable shoes, walking distance to many attractions”
 of 5 bubbles J3971UAdianeb, 12 Dec 2016 | Read review
“Any room is a good room here.”
 of 5 bubbles rafaelfW1118MQ, 29 Nov 2016 | Read review
“Ask for a room that is quiet and doesn't pick up much noise from the street--made my nights extra restful!”
 of 5 bubbles 257colleenb, 20 Nov 2016 | Read review
5 of 5
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