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Mexico City Marriott Reforma Hotel

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Mexico City Marriott Reforma Hotel
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1,030 Reviews from our TripAdvisor Community

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There are newer reviews for Mexico City Marriott Reforma Hotel
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Showing 645: English reviews
London, United Kingdom
Reviewed 26 September 2016

I have been going to the Marriott Reforma in Mexico for a number of business trips, to the point that I spent more time there than in my house. The rooms are really good, the breakfast and room service is quite great and the staff is simply amazing and they will make you feel at home! Location is really convenient...

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Helpful?
Thank VilliFogg
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Villifogg: Thank you for sharing with us you wonderful comments. It is an honor to be part of your memories while staying with us. For us it is most important to receive comments like yours, as it push us to become better hosts. Thank you for recommending our property, but most importantly for describing our staff as “amazing” Sincerely...

Sabanilla, Costa Rica
Reviewed 26 September 2016

Great service from Moises, Fatima, and the rest of the crew working the 16th floor. Great service from Jorge downstairs!!! Great overall experience - We were there on business for a week and half and their service made a huge difference.

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Helpful?
Thank rob a
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear rob a: Thank you for sharing your comments about our hosts, our most valuable asset. For us is important that each guest has the best experience in our hotel. Our hosts Moises, Fatima and Jorge have received your congratulations,recognizing their efforts on their behalf, Gracias! Hope to have the honor of hosting your again, nearest future. Cordially. Lic. José...

Reviewed 26 September 2016 via mobile

I have stayed at the Marriott Reforma on two occasions, both were work related with a little touristy activities buffering the visit. The hotel is very nice and modern with a staff that really goes out of their way to make sure your every need is taken care of in a professional and quick manner. I am a platinum member...

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1Thank Douglas B
Marriott_Reforma, Director General at Mexico City Marriott Reforma Hotel, responded to this review

Dear Chkaese B: It is nice to read your wonderful comments. Be assured that Martha has received your congratulatory and very motivating remarks, that also will be added to her personal achieves on Human Resources Dept. For us it is very important that each guest receives, quality service and a great experience; we are always available to cover our guests...

Redding, Connecticut
Reviewed 26 September 2016

Business trip to Mexico City. Location was perfect for downtown, and tons of restaurants right around the hotel. Room was nice, a tad small, but super clean and well appointed. Very helpful staff, great breakfast buffet. I also had a wonderful massage in the beautiful, spacious fitness center/spa. Ask for Elvira-she was amazing.

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Helpful?
Thank Jennifer D
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear joseieastcoast: It´s great that you shareyour experience with us. These kind of comments encourage Mexico City Marriott Reforma’s Staffto improve. Our host Elvira receiveyour congratulations and your comments will be added to her personal achieves at our Human Resources department. Sincerely Lic. José Manuel Castello Director General

Long Beach, California
Reviewed 23 September 2016

Location is fabulous, it's on Reforma Blv... many shopping centers near by. I definitely do recommend this hotel, and by the way it's walking distance to the Zona Rosa area. It's literally in front of the US embassy by the angel (El Angel)

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Thank cesarofficial
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear cesarofficial: Thank you for choosing Mexico City Marriott Reforma for you recent stay and that you enjoyed proximity to shopping centers, iconic monuments and business corporate headquarters, the location of the hotel and it´s. Looking forward to your prompt return we remain. Sincerely Lic. José Manuel Castelló Director General

Miami, Florida
Reviewed 23 September 2016 via mobile

This is my 5th time at this hotel! Always a very good stay, pretty consistent good service! Room are quiet, good gym! Right in the center of Paseo de la Reforma. The only negative thing, last night I came back from work late, and I had some food at the bar, not really good!

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Helpful?
Thank Pbacco
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Pbacco: Thank you for your comments; it was a honor to serve you and hopr you had good stay here at MCMR. We periodically, improve change on replace menus on all our F & B buffets, based on frequency dishes are required. This policy offer to our “Condimento”, breakfast, lunch and dinner eatery, our “La Mansion Steak house”, as...

Dallas, Texas
Reviewed 23 September 2016

Good hotel at good value. Good location on Reforma near insurgentes. Security is active: visited me when I came back while the housekeeper was in the room to confirm my ID. JW in polanco has a more robust executive lounge, but it's at least $100 US more/ night so go out for dinner and with DF traffic, you sleep as...

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Thank glstreet
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear glstreet: Thank you for sharing your nice comments, about your recent visit to Mexico City Marriott Reforma it was indeed an honor to be your hosts and we are glad you enjoyed the added value of our location and closeness to shopping centers, restaurants, bars, coffee shops, iconic monuments, etc. Our Security department is one of the biggest assets...

London, United Kingdom
Reviewed 21 September 2016

I chose this hotel primarily for the locations, a short walk from my office where I was working for the week. The hotel is modern, not too large but with all the amenities you would expect from a large chain such as Marriott. Check in staff were very efficient and helpful, as were the staff in the Executive lounge who...

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Helpful?
Thank Will B
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Will B: As you know Marriott Hotels distinguishes for its excellent service and we feel very happy to know that you recognize our effort and dedication to provide our guests with our best. We sincerely appreciate your comments in regard to our Executive Lounge, your detailed description of our units, your visit to the gym & pool area and...

Frankfurt am Main, Hessen, Deutschland
Reviewed 21 September 2016

I have been a gold/platinum member for most of the past decade, as I travel 70% of the time for work. I usually stay at the JW Polanco, which I recommend highly. First strike- they wouldn't let me check in downstairs, because I was 'executive level' and they wanted me to check in at the lounge. Ok. Except there was...

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Helpful?
Thank DharmaBum11
Marriott_Reforma, Front Office Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear DharmaBum11: Thank you very much for taking the time to send us your feedback. When we see a review like this we feel very worried for the follow up immediately to each point you have shared. In order to do it please we need more information about your reservation like confirmation number and stay dates, you can contact us...

Greeneville, Tennessee
Reviewed 20 September 2016

Staff was amazingly helpful.. The room and facility was perfect! We used the Concierge Lounge everyday and it was well stocked for both breakfast and dinner. The staff here did a great job attending to our needs. Everyone was friendly and ready to help.

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Thank charliebob2016
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear charliebob2016: We are delighted to hear the wonderful comment that you posted in regard to our staff, property, as well as your experience enjoying our Executive Lounge. Our efforts to provide the best service to our guests are compensated by nice comments like yours. We hope that you consider México City Marriott Reforma as your first option, on your...

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel in Mexico City features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor delectable Mexican dishes, prime steaks and expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today! ... more   less 

Additional Information about Mexico City Marriott Reforma Hotel

Address: Avenida Paseo de La Reforma 276 | Col Juarez, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $169 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mexico City Marriott Reforma Hotel 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Marriott Mexico City
Mexico City Marriott Reforma Hotel
Hotel Style:
#7 Spa Hotel in Mexico City
#14 Luxury Hotel in Mexico City
#26 Family Hotel in Mexico City
#28 Business Hotel in Mexico City
#28 Romantic Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Mexico City Marriott Reforma Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view of the paseo de la reforma . 12th floor .. Not best view but we were there to visit not stay in our room all day .. ”
 of 5 bubbles stephanef589, 12 Mar 2017 | Read review
“odd numbers have better view than even”
 of 5 bubbles buffal0gal, 2 Mar 2017 | Read review
“put free wifi”
 of 5 bubbles moshe266, 1 Mar 2017 | Read review
“Middle room near the elevator is convenient and quiet.”
 of 5 bubbles CHP128, 24 Feb 2017 | Read review
“Odd numbers rooms...”
 of 5 bubbles jorgehg2017, 18 Feb 2017 | Read review
5 of 5