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Mexico City Marriott Reforma Hotel

1,296 reviews
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Traveller (352)
Room & Suite (263)
Dining (106)
Overview
  • Excellent55%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible5%
Travellers talk about
“la mansion”(21 reviews)
“elite members”(11 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Rooms
12 Mar.13 Mar.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,296)Write a Review
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All reviewsthe executive loungela mansionelite memberszona rosatop floorbusiness tripper dayconcierge staffvery nice hotelcentral locationbusiness centerbreakfast buffet isfitness centerchapultepec parkreformarodrigueztorres
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121 - 125 of 813 reviews
Reviewed 6 June 2017

I visited Mexico City this past memorial weekend from the U.S., and had the pleasure of staying at the Mexico City Marriott Reforma Hotel. The staff truly elevates the experience at this hotel. Andoni and Giovanni were fantastic in assisting with our requests. When it...More

Thank terrywms90
Response from Marriott_Reforma, General Manager at Mexico City Marriott Reforma HotelResponded 11 July 2017

Dear terrywms90: For Mexico City Marriott Reforma is a real priviledge to receive comments like yours. Thank you for taking the time to share them with us. We are glad that you enjoyed our Executive Lounge and that the service you received met your expectations....More

Reviewed 27 May 2017

Great location, safe, clean, very centric. I like the fact that they have good security. it's literally in front of the american embassy. Close to a metro station (if you feel like taking the subway) They have a good restaurant called " La Mansion", and...More

Review collected in partnership with this hotel
1  Thank cesarofficial
Response from Marriott_Reforma, General Manager at Mexico City Marriott Reforma HotelResponded 8 July 2017

Dear cesarofficial: We feel very grateful for the time you took, sharing with us your comments. As you mentioned, we are near of different kind of transportation as well as museums, monuments, restaurants, malls, nightly clubs, museums, archeological sites, cultural and historic places that our...More

Reviewed 27 May 2017

Mexico City Marriott Reforma was a great choice for us. Great location. Easy to walk to various parts of the city and to Chapultepec Park. Clean room and bathroom. Comfortable bed. Friendly, efficient staff. Wonderful concierge lounge on top floor with rooftop deck. Very nice...More

Review collected in partnership with this hotel
1  Thank Jay W
Response from Marriott_Reforma, General Manager at Mexico City Marriott Reforma HotelResponded 8 July 2017

Dear Jay W: It is nice to hear that you selected México City Marriott Reforma on your recent trip. We want to thank you for giving us the opportunity to convince you to enjoy to the Marriott experience. Our main goal is the comfort of...More

Reviewed 26 May 2017 via mobile

3 comfortable days at this city centre hotel. Good gym, pool, and spa. Varied and tasty breakfast, mixing Mexican and international style dishes, though not fussed on the coffee. Staff immensely helpful.More

1  Thank davidh of england
Response from Marriott_Reforma, General Manager at Mexico City Marriott Reforma HotelResponded 7 July 2017

Estimado davidh of England: Thank you for your note. Your opinion is very important to us. We appreciate your comments related to our Condimento Restaurant, where as you know, you can find a wide variety of dishes; We politely remind you, for your next visit,...More

Reviewed 20 May 2017 via mobile

I wasn't very impressed with this hotel. I booked a room with the executive lounge access and I personally think it was a waste. Check-in for the executive level was on the 16th floor. The young man who checked me in was not very friendly....More

1  Thank ATL_Jana
Response from Marriott_Reforma, Front Office Manager at Mexico City Marriott Reforma HotelResponded 23 May 2017

Dear ATL_Jana: Thank you very much for sharing with us your valuable feedback. For us it is really important to hear from you as it always helps us to improve. As a follow up to your comments please accept our sincere apologies. Situation you have...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 177 - USD 375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Mexico City
#16 Family Hotel in Mexico City
#19 Luxury Hotel in Mexico City
#28 Business Hotel in Mexico City
#28 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 177 - USD 375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Mexico City
#16 Family Hotel in Mexico City
#19 Luxury Hotel in Mexico City
#28 Business Hotel in Mexico City
#28 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (352)
Room & Suite (263)
Dining (106)
Pool & Beach (30)
Amenities (24)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Nearby
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars,
boutiques and bistros, Zona Rosa is perfect for those
looking to have a great time to socialize, have fun
and be part of the great LGBT community in Mexico
City. Day or night, it’s possible to spend the entire
time exploring, drinking, dancing and shopping while
being amazed by its classic yet eclectic European
style. Reforma’s luxury hotels and world renowned
...More
Questions & Answers
Ask a question
Dipearl
30 December 2017|
AnswerShow all 8 answers
Response from CHRISTENPOMPA | Reviewed this property |
The earthquake affected la condesa and la roma neighborhoods really bad and many buildings in the south of the city. all the tourist areas are pretty safe like reforma, bellas artes, polanco, chapultepec and downtown.
1
Vote
JMSTraveler00
21 October 2016|
AnswerShow all 2 answers
Response from Jennifer D | Reviewed this property |
There are no self-serve laundry facilities on-site. If the hotel's own laundry charges are exorbitant, I'd suggest asking the Concierge about laundromats. I don't recall seeing anything locally but there may well be one... More
1
Vote
workhplayh
24 September 2016|
AnswerShow all 4 answers
Response from Will B | Reviewed this property |
Hi, I stayed for a week with work and walked most days to the office in the morning and evening. Never had an issue or felt unsafe. Definitely did not see any red light activity :)
2
Votes
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Room Tips
"Great central location to Paseo de la Reforma and the Chapultepec Castle and park."
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"10th floor and above you get a nice city view"
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"Ask for the rooms on the Reforma side."
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"Request higher floors and the 15th floor for immediate access to the lounge upstairs!"
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