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Hampton Inn by Hilton Guadalajara/Expo

763 reviews
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Traveller (40)
Room & Suite (20)
Dining (8)
Overview
  • Excellent54%
  • Very good31%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(18 reviews)
“free beer”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Suites
3.0 Star Hotel
All hotel details
Offers from Hampton Inn by Hilton Guadalajara/Expo
Special Offer: Double Points,Every Stay
Hotel deals
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Reviews (763)Write a Review
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All reviewsfront deskfree beerfree breakfast islong term staya hilton diamond memberclean propertyscramble eggsbreakfast staffgrocery storesgreat hotelbusiness tripconvenient hotelparking garageshuttle servicestayed here for a weekdefinitely stay at this hotel againmexican breakfast
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11 - 15 of 175 reviews
Reviewed 13 October 2017

Very clean and spacious room to stay in. Complimentary breakfast was great and the location was good. Had to call front desk three times in order for them to fix the tv, but everything else was awesome.More

Review collected in partnership with Hampton
Thank G9421YBjuanr
Response from InverHoteles, Gerente at Hampton Inn by Hilton Guadalajara/ExpoResponded 14 October 2017

Let me express my sincere appreciation for the time you spent sending your feedback. It's good to know that we meet your expectations and that you enjoyed your stay. We are deeply sorry for the inconvinience you expirienced with the tv. Thank you very much...More

Reviewed 12 October 2017

Bed not even, Shower head all plugged up, doesn't adjust height or angle, elevators slow to close, desk service efficient and friendly, breakfast not up to par, no good fruit selection, watery eggs. In general an OK place to stay but not really a good...More

Review collected in partnership with this hotel
Thank Tom W
Response from InverHoteles, Gerente at Hampton Inn by Hilton Guadalajara/ExpoResponded 14 October 2017

Let me express my sincere appreciation for the time you spent sending your feedback. Weare deeply sorry that you didn't enjoyed your stay and want to sincerely apologize for the inconveniences you experienced during your stay. I assure you we are taking on account your...More

Reviewed 2 October 2017

They overcharge you by giving a quote in dollars then they apply their own exchange rate, which is a lot higher, making the room more expensive than.... .... It is an old hotel that is not taken care off. They overcharge you by giving a...More

Review collected in partnership with this hotel
Thank guezan
Response from InverHoteles, Gerente at Hampton Inn by Hilton Guadalajara/ExpoResponded 7 October 2017
Google Translation

Permítame expresarle mi más sincero agradecimiento por el tiempo que invirtió en enviarnos su retroalimentación. Lamentamos profundamente el inconveniente, ¿nos...More

Reviewed 16 September 2017

Called from airport never answer phone, when finally answered placed on hold and hung up on, the shuttle was always booked for non airport use, they need to establish a airport schedule as the only reason booked was for shuttle, would have booked at full...More

Review collected in partnership with Hampton
Thank Amado C
Response from InverHoteles, Gerente at Hampton Inn by Hilton Guadalajara/ExpoResponded 18 September 2017

Let me express my sincere appreciation for the time you spent sending your feedback. We want to sincerely apologize for the inconveniences you experienced during your stay. Our shuttle service is available for every guest for the use they need but it has to be...More

Reviewed 11 September 2017

No Valet, No Room Service, No Kitchen, No extended check out for Honors members and Self service for water bottles. i always stay with Hilton Hotels when i travel. Which is every two weeks. This is the first time I was dissapointed.More

Review collected in partnership with Hampton
Thank Jacob O
Response from InverHoteles, Gerente at Hampton Inn by Hilton Guadalajara/ExpoResponded 12 September 2017

Let me express my sincere appreciation for the time you spent sending your feedback. We want to sincerely apologize for the inconveniences you experienced during your stay. We would like to tell you that we don’t have valet, room service nor restaurant because the concept...More

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Traveller (40)
Room & Suite (20)
Dining (8)
Pool & Beach (1)
Hotel & Grounds (71)
Bathroom (1)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 58 - USD 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Guadalajara
#8 Romantic Hotel in Guadalajara
#13 Business Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 58 - USD 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Guadalajara
#8 Romantic Hotel in Guadalajara
#13 Business Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms
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