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Presidente InterContinental Guadalajara

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Presidente InterContinental Guadalajara
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586 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Leicester, United Kingdom
Reviewed 20 January 2014

Spent 6 nights here. The place is massive as you enter and you have a lift to the reception desk on 10th floor I think. Stay was great we had problems with the phone and TV the first night and the manager or person on duty upgraded us to business class. Changed room and had a wonderful experience with ex...

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Helpful?
1Thank Pbleicester
Gustavo S, Manager at Presidente InterContinental Guadalajara, responded to this review

Thank you very much for your comments and compliments. It is a great pleasure to hear, that our rooms, the breakfast at our restaurant and our associates were up to your expectations. We are looking forward to welcome you again. Sincerely, Gustavo Staufert General Manager

Bloomfield, Connecticut
Reviewed 20 January 2014

The hotel was super business friendly The service in all areas was outstanding Rooms had great work stations for computers and all your gadgets The dining room breakfast was plentiful. Buffet with great fresh egg stations. Rare good service when having a buffet

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Thank CharlesinCT
Detroit, Michigan
Reviewed 21 December 2013

The Hotel is very nice and comfortable, the beds are good and the rooms are clean. The service staff is professional and friendly. The location is good, there is a small in walking distance and various restaurants. It looks more expensive, but it was fairly affordable.

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Thank ELMOSH
Guadalajara
Reviewed 13 December 2013

Review collected in partnership with Easytobook.com
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Thank Maria Eugenia H
Guatemala City, Guatemala
Reviewed 12 October 2013

I stayed for a week during a Forum in Expo Guadalajara. You have to get a taxi to go to the Expo, but the rooms are very comfortable (everything is new), the room service very good and the food in the restaurant is delicious. In front you have a mall, not the most fancy, but it is big. In the...

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Thank M H
Mexico City, Mexico
Reviewed 30 September 2013

The last time I stayed in this hotel a couple of years ago it was under remodelation. Now it is great. The romos ample, great air condition and TV, great ammenities and great Executive Room. The only thing that needs improving immediately is the valet service. It takes for ever to get your car. You can always ask in advance...

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Thank ETame
Los Gatos, California
Reviewed 21 September 2013

I had my worst experience ever in any hotel at Presidente InterContinental Guadalajara... and I've stayed at some very bad hotels in my lifetime. I booked 3 weeks in advance. I am a Platinum Elite at IHG Rewards so I got a bigger room from them, although it looked old and not well maintained. The room AC was not working...

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4Thank Ricardo T
Gustavo S, Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Ricardo T, We are extremely sorry that your stay did not meet your expectations nor under the standards we are used to provide our guests. We would like to inform you that we have taken immediate actions regarding the plague you mentioned. These insects that usually exist in the trees during summertime were fumigated with our company SIECOC to...

Oxnard
Reviewed 17 August 2013

very good service, especially to ramiro at check-in was very helpful and attentive, the place was very clean, very safe and excellent location very spacious room and all very professionals throughout the week I was staying,I will be back soon a great experience and thank you very much for your services

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2Thank Eduardo S
beijing
Reviewed 15 August 2013

I stated here about 10 years ago and was happy to learn it was remodeled. However, this time it was a really bad experience!!! There was a cockroach in the room!!!! This is beyond acceptable for a 5 star property!! Furthermore, my mom is insulin dependent thus she needs to keep the medicine cold at all times, we gave our...

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3Thank mbrof
Gustavo S, Manager at Presidente InterContinental Guadalajara, responded to this review

We sincerely regret the trouble we have caused with the misplacement of your insuline, reason why we immediately decided to refund the amount indicated by you. We continually strive to improve our standards in order to serve you better and to prevent that any similar event re-occurs. We are going to retrain our restaurant staff to follow the proper procedures...

Reviewed 18 June 2013 via mobile

It's a nice place, pool is heated to 30' c, and I was told they had cheap massages, but it's $150 for 80 min! It's located southwest of the center, other reviews describe location. There's a mall across the street, with some food options too, and you can take bus #258 into the center for 6pesos, takes about 20-30 min.

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1Thank cbcos

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely remodeled.• Magnificent location across Plaza del Sol shopping mallwhich features more than 250 stores and restaurants,5 minutes away from Expo Guadalajara.• 4 Diamonds by the AAA, H Distinctive and HTDistinctive (High Technology).• 423 fully remodeled guestrooms.• “El Chante” Spa, Gym, Sauna, Steam, Jacuzzi, HeatedPool and Massages.• Chef’s Table (unique concept in town) y The ExclusiveTequila Collection Bar.• 21 different meeting rooms for up to 1500 pax.• 24 hour services: Gym, Business Center and RoomService. ... more   less 

Additional Information about Presidente InterContinental Guadalajara

Address: Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $114 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Guadalajara 4*
Number of rooms: 423
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Also Known As:
Presidente Intercontinental Guadalajara Hotel Guadalajara
Intercontinental Guadalajara
Hotel Style:
#5 Spa Hotel in Guadalajara
#8 Luxury Hotel in Guadalajara
#14 Romantic Hotel in Guadalajara
#16 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Guadalajara staff and other travellers.
3 questions
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Questions? Get answers from Presidente InterContinental Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking Plaza del Sol are nice for sunrise and sunsets”
TraceyMH, 5 Apr 2017 | Read review
“High up with a view ideally”
NickB472, 31 Mar 2017 | Read review
“high floors”
  • Welcome gift
juniora461, 30 Mar 2017 | Read review
“I would upgrade as it is worth it and select a high floor”
joanz359, 29 Jan 2017 | Read review
“Worth paying a little to upgrade to a suite. Extremely spacious and affordable all things considered.”
matthewr613, 3 Jan 2017 | Read review
5 of 5