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Presidente InterContinental Guadalajara

668 reviews
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Traveller (235)
Room & Suite (124)
Dining (33)
Overview
  • Excellent44%
  • Very good34%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“plaza del sol”(25 reviews)
“the club lounge”(6 reviews)
“cafe urbano”(3 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Presidente InterContinental Guadalajara
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (668)Write a Review
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All reviewsplaza del solthe club loungecafe urbanoshopping mall across the streetihg memberevening snacksnice hotelabout minutes from the airportroom servicehotel is locatedexcellent rooman upgradebusiness tripmini fridgemodern designcoffee makersmall pool
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11 - 15 of 297 reviews
Reviewed 2 December 2017

This is a great hotel, known for quality in all respects, but the best trait is their fabulous staff who remember you from past visits and stop to interact on a personal level. From the moment of arrival, to see Jose’s smiling face, to Oscar...More

Thank Voyager054
Response from SMC3515, Director General at Presidente InterContinental GuadalajaraResponded 4 December 2017

Dear Guest; Thank you for taking the time to answer our electronic survey, Is very nice to see that yu felt welcome and I hope to have the opportunity yo see you the next time you come. I will extend your congrats to Oscar and...More

Reviewed 24 November 2017

They offered me an upgrade to their executive club rooms on the top floor and it was a good perk. My upgraded room seemed like it was pretty standard (bed, desk, mini fridge, coffee maker, iron, chair), but the upgrade afforded me great views of...More

Thank mjfore
Response from SMC3515, Director General at Presidente InterContinental GuadalajaraResponded 28 November 2017

Dear Guest, Thank you for taking the time to tell us about your experience at Presidente Intercontinental Guadalajara. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest...More

Reviewed 19 November 2017 via mobile

Friendly and helpful staff. Rooms are showing as age as paint is peeling and mattress is showing wear. No counter spa ce in bathroom and maid service was inconsistent. Walls are very thin and can hear every word in neighboring rooms.More

Thank Dionne314
Response from SMC3515, Gerente at Presidente InterContinental GuadalajaraResponded 21 November 2017

Dear Guest; Thank you for taking the time to answer our electronic survey. Is very nice to see that we achieved your expectation about our property, We expect to continue having your loyalty and have the opportunity to welcome you back in the near future....More

Reviewed 14 November 2017 via mobile

I’m not pretty exquisit for my hotel rooms but hey need to work on their rooms showers looks old, also the Spanish shower was not that nice sensation while I was take it. ironic thing in my Room there was the whole set for coffee...More

Thank Namie78
Response from SMC3515, Director General at Presidente InterContinental GuadalajaraResponded 16 November 2017

Dear Guest; I would like to inform you that we had review your comments and gave them the necessary follow up, We also want to apologize for the inconvenience you had. Please allow me to know if there is anything else I can do for...More

Reviewed 10 November 2017 via mobile

Everything was fine, as expected being an Intercontinental property... the lobby is beautiful, the staff was friendly and helpful, the pool area was clean, relaxing and beautiful and the bedrooms are well sized, comfortable, modern and very clean. Lovely beds and enough stuff at the...More

Thank Majito
Response from SMC3515, Director General at Presidente InterContinental GuadalajaraResponded 13 November 2017

Dear Guest; Is very nice to see that we achieved your expectation about our property, We expect to continue having your loyalty and have the opportunity to welcome you back in the near future. Please do not hesitate to contact me if you need further...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Room Service
Free Internet
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Restaurant
Heated pool
Outdoor pool
Details
Price range
USD 84 - USD 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Luxury Hotel in Guadalajara
#14 Romantic Hotel in Guadalajara
#16 Business Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 84 - USD 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Luxury Hotel in Guadalajara
#14 Romantic Hotel in Guadalajara
#16 Business Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (235)
Room & Suite (124)
Dining (33)
Pool & Beach (9)
Business Centre & Event Rooms (15)
Family and Play Areas (1)
Questions & Answers
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Avidreader22
25 May 2017|
AnswerShow all 8 answers
Response from SMC3515 | Property representative |
Dear Client; You can approach to the concierge desk to reserve this service and many more, about the safety the hotel is in a very safe area of the city please contact us to get informed about all the services we have, See... More
1
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Mrknowldge
17 February 2015|
AnswerShow all 3 answers
Response from SMC3515 | Property representative |
Good morning, Presidente InterContinental Guadalajara don´t charge any gratuities being added to the bill. In reference to the internet access, if you are IGH rewards member the access is in courtesy, if you aren't the rate... More
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12
Room Tips
"23rd floor had a great view. Rooms without the jacuzzi bath have more windows. Elevators worked great with..."
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"Higher floor corner rooms"
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"Higher floors have better rooms"
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"Overlooking Plaza del Sol are nice for sunrise and sunsets"
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