We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Presidente InterContinental Guadalajara

PricelineUSD 136*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 136*
USD 137*
USD 137*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Presidente InterContinental Guadalajara
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

603 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 269: English reviews
Start your review of Presidente InterContinental Guadalajara
 Click to rate
Vancouver, Washington
Reviewed 2 days ago NEW

I have been coming to this hotel for business for the past 10+ years. The location is near an upscale mall with lots of shopping. Great restaurants nearby. The staff is very friendly and accommodating, especially Andres Valdivia, who is a waiter in the lobby-level concierge lounge. Of all the wait staff I have experienced in my 40+ year travelling...

 Report
Helpful?
Thank skipper1952
SMC3515, Director General at Presidente InterContinental Guadalajara, responded to this review

Dear Guest; Thank you for your loyalty and for taking the time to recognize the service especially Andres Valdivia be sure that he will received all your comments but also our gratification for the excellent work he is doing. We hope to have you back in our property, Kind Regards; SMC Gerente General

River Falls, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017 via mobile

Every experience with the hotel was exceptional. Before arrival I called the hotel to ask the Concierge, Roberto, to assist me in making a reservation for two on the ETN bus to Puerto Vallarta. Roberto was very helpful, efficient, and attentive. He had the tickets waiting for us upon check-in!! Our room was on the 22 floor with a lovely...

 Report
Helpful?
Thank Stephanie H
About Hotel's Favourite Review
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We are pleased to know that we have met your expectations. At Presidente InterContinental Guadalajara, we strive to provide our guests the best and consistent services possible. We are happy to know that we have achieved our goal and it will be a pleasure to share your comments...

Knaresborough
Reviewed 5 days ago NEWvia mobile

Had problems checking in and checking out. Did not recognise gold card status and it is not clear where the Priority Check in desk is. Took quite a while to check out. Coffee in the room was charged! No welcome bottle of water or anything at check in time. No water out of washbasin tap!!! Will not come back to...

 Report
Helpful?
Thank Mauricio C
SMC3515, Director General at Presidente InterContinental Guadalajara, responded to this review

Dear Mauricio; Thank you very much for all your comments; we apologize for all the inconvenience you had during your last stay with us. We are working to improve our Check in and out but also we would like to inform you that the IHG policies have change and the welcome amenities should be at the room upon your arrival....

Mexico City, Mexico
Reviewed 1 week ago

Our experience at this hotel was so awful that we want to share this review with Intercontinental Hotel Group. This property is operated by Grupo Presidente and they are ripping off the brand Intercontinental, at least in Guadalajara. The hotel doesn't represent the luxury of the brand Intercontinental at all. At most, it can be a 2.5/3 star hotel. Why?...

 Report
Helpful?
Thank draghignazzo
SMC3515, Director General at Presidente InterContinental Guadalajara, responded to this review

Dear Client Thank you very much for all your comments; We apologize for all the inconvenience you had. As you said we are working on our renovation taking care of our guests satisfaction and their safety that is why the restrictions on elevators are necessary to provide you with the best service, talking about the fitness center last year we...

Houston, Texas
Reviewed 3 weeks ago

I coordinated a trip for 113 people to stay 1 nights here. All staff, from waiters to bell boys and clerks to manages... everyone was extremely friendly, courteous, and willing to do whatever was necessary to make for a pleasant stay. The hotel is quite modern and very well maintained. Room were clean and tidy along with accompanying bathrooms. Air...

 Report
Helpful?
Thank beardtx
Bucharest, Romania
Reviewed 3 weeks ago via mobile

When you book Intercontinental you expect a certain quality of services, and this hotel was definitely dissapointing. The only thing 4 stars is the breakfast and the views of last floor. Reception doesn't make you feel welcomed. Keys stop working on a daily basis ( 4 times in 2 days, thats a record). No free bottles of water in the...

 Report
Helpful?
1Thank Tripaholika
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you for provide your comment about your recently stay in the Hotel Presidente InterContinetal Guadalajara, We really value your opinion, it is a source to improve our service, kindly accept my apologies for not be able to accomplish your satisfaction. We definitely will review in the areas to fix the issues, however we would like to know...

Toronto, Canada
Reviewed 6 April 2017

Crowne Plaza Guadalajara Wow – stunning! I was upgraded to a suite – so I had 2 rooms – one with a sofa, tv, work desk – extremely spacious. The other room was the bedroom with a huge king bed, sitting chair, tv, and an ensuite bathroom which was also huge. It had a stand alone tub, separate glass shower...

 Report
Helpful?
Thank TraceyMH
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you very much for sharing your feedback according your recently stay. It is an honor to know that we reached your expectation but at the same time improving our service and make you feel comfortable. Regarding the coffee issue. We would like to make up for in your next stay. Thank you again for your trust, we...

Round Rock, Texas
Reviewed 5 April 2017

I have been a Platinum member of the Intercontinental for many years and it makes no difference at El Presidente Guadalajara. The reception staff didn't make any effort to welcome me or upgrade me, as usually any other hotel in the chain does. The hotel apparently passed through a renovation but the rooms looks old and everything on it is...

 Report
Helpful?
Thank mattos_family
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you very much for your feedback. Looking forward to your comment we would like to know all your concerns and also how was your recently stay in the Hotel. All the staff and I apologies if didn’t reach your expectations. According with the renovation we had in areas like rooms, lobby and public areas all the staff...

London, United Kingdom
Reviewed 1 April 2017

A very nice spacious hotel. I had a comfortable bed in a large room with a great view for three nights. The staff have been fantastic. All so friendly. The Zapotan area is very friendly and has a great shopping centre across the road. There are many shops and two restaurants in the hotel too so should want for nothing....

 Report
Helpful?
Thank Nick B
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, We appreciate your comments about the Hotel. Also we truly value your feedback according your recently stay. It is something that makes pride in. Our Team work and improve every time to reach the guest´s expectations. Will be our honor to having you in the nearest future. Thank you for your trust. Best Regards.

Visalia, California, United States
Reviewed 31 March 2017

This is my togo hotel every time im in GDL it might be a little out of the way from downtown or airport but its worth the drive. Its right across from Plaza de Sol so if you want to want around and so some window shopping this is your place. Its about 30 minutes from he airport Uber cost...

 Report
Helpful?
Thank Saul A
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and is correct we are located in one of the best areas in Guadalajara, we make sure to satisfy our guests and improve in...

449 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (214)
Viewed
Dining (6)
Viewed
Room/Suite (39)
Viewed
Bathroom (21)
Viewed
View from Room (16)
Viewed
Hotel & Grounds (13)
Viewed
Pool/Beach Area (4)
Viewed
Family/Play Areas (1)
Viewed
Other (114)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (235)
Viewed
Pool/Beach Area (10)
Viewed
Room/Suite (88)
Viewed
Hotel & Grounds (33)
Viewed
Dining (51)
Viewed
Business Centre/Function Rooms (22)
Viewed
Bathroom (5)
Viewed
View from Room (1)
Viewed
Other (25)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Guadalajara hotels
1.5 km away
Hilton Guadalajara
Hilton Guadalajara
#17 of 129 in Guadalajara
983 reviews
1.6 km away
The Westin Guadalajara
The Westin Guadalajara
#15 of 129 in Guadalajara
482 reviews
2.1 km away
Hotel Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara
#6 of 129 in Guadalajara
873 reviews
Show Prices
Show Prices
Show Prices
6.5 km away
Grand Fiesta Americana Guadalajara Country Club
6.4 km away
NH Collection Guadalajara Providencia
6.5 km away
NH Collection Guadalajara Centro Historico
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely remodeled.• Magnificent location across Plaza del Sol shopping mallwhich features more than 250 stores and restaurants,5 minutes away from Expo Guadalajara.• 4 Diamonds by the AAA, H Distinctive and HTDistinctive (High Technology).• 423 fully remodeled guestrooms.• “El Chante” Spa, Gym, Sauna, Steam, Jacuzzi, HeatedPool and Massages.• Chef’s Table (unique concept in town) y The ExclusiveTequila Collection Bar.• 21 different meeting rooms for up to 1500 pax.• 24 hour services: Gym, Business Center and RoomService. ... more   less 

Additional Information about Presidente InterContinental Guadalajara

Address: Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $126 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Guadalajara 4*
Number of rooms: 423
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, IHG, Hotwire, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Presidente InterContinental Guadalajara reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Presidente Intercontinental Guadalajara Hotel Guadalajara
Intercontinental Guadalajara
Hotel Style:
#5 Spa Hotel in Guadalajara
#9 Luxury Hotel in Guadalajara
#14 Romantic Hotel in Guadalajara
#16 Business Hotel in Guadalajara
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Guadalajara staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Presidente InterContinental Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking Plaza del Sol are nice for sunrise and sunsets”
TraceyMH, 5 Apr 2017 | Read review
“High up with a view ideally”
NickB472, 31 Mar 2017 | Read review
“high floors”
  • Welcome gift
juniora461, 30 Mar 2017 | Read review
“I would upgrade as it is worth it and select a high floor”
joanz359, 29 Jan 2017 | Read review
“Worth paying a little to upgrade to a suite. Extremely spacious and affordable all things considered.”
matthewr613, 3 Jan 2017 | Read review
5 of 5
Priceline
USD 136* /night
View Deal
Hotels.comUSD 137
Booking.comUSD 137
InterContinentalUSD 137
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates