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The Westin Guadalajara

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451 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Houston, Texas
Reviewed 2 October 2015

I am presently at the hotel, preparing to check out. The hotel has been wonderful, and the staff has been excellent. I gave the hotel an average rating because of the game they allow the taxi drivers to play. Each night my wife and I went to eat at Los otates. The first night we didnt know any better and...

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2Thank Doctor S
WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear Doctor S, First of all thank you very much for taking the time to share your recent experiences at The Westin Guadalajara. We are content that you had a wonderful stay. We are very sorry for the inconveniences you have suffered with the different taxi services you have used during your stay, this is not the type of experiences...

Saint Paul, Minnesota
Reviewed 21 September 2015

Great hotel and centrally located. The service was excellent and everything was clean and professional. The staff made everything very easy. The lounge was nice and the service was great. The breakfast buffet was great. I would recommend this hotel.

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Thank Kevin55107
Santa Rosa, California, United States
Reviewed 18 September 2015

If you're in Guadalajara for a show at the convention center, there is no better place to stay. It's so convenient (right across the street), the service is fantastic (my Spanish is limited, and everyone speaks English...) and the rooms are very comfortable and quiet. One thing I have found in three consecutive years staying here is that the hotel...

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Thank Tom A
san diego
Reviewed 16 September 2015 via mobile

Great Place to Stay . They exceded my expectations .Rooms,Food,Bar,Location and Staff were all great . Truly the Best in Guadalajara. No More HILTON next door Horrible service arrogant General Manager and Staff THEY TRULY NEED TO STAY AT WESTIN TO SEE SERVICE

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Thank rkyavila
WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear rkyavila, Thank you very much for taking the time to share your recent experiences at The Westin Guadalajara. We are pleased to know that the Westin Guadalajara Team went well beyond your expectations looking forward to your next stay at our hotel. Kind Regards, Herman Reeling General Manager

Chicago, Illinois
Reviewed 14 September 2015 via mobile

The westin Guadalajara has great food, good location But what makes this hotel great is the staff! The bellman were great, especially the gentleman that lived in Chicago.... Forgive me that I can't remember your name....should be a manager.... He is just great! So it you stay there.... You will really enjoy their service!

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Thank memochciago
Portland, Oregon
Reviewed 3 September 2015

I stayed here for 5 nights on a business trip. I also stayed at 2 other hotels on the weekends. This hotel is very modern, clean, and has great service. Everyone was so friendly and helpful. Checkin was easy. We were upgraded to a higher floor. Breakfast in the morning was very good with an omelette and smoothie station and...

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Thank HamptonPDX123
WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear HamptonPDX123, I want to thank the time you have taken to share your experiences during your last stay in our hotel We are thrilled to hear that you enjoyed our restaurant Grill and Vine and our gym Westin Workout Fitness. We hope to welcome you back very soon to The Westin Guadalajara. Kind regards, Herman Reeling

Houston, Texas
Reviewed 27 August 2015 via mobile

I have stayed at this Westin on several occasions for business. The hotel is very secure with strict monitoring of who enters, off street dropoff, room key required for elevator access, etc. The staff are very professional and helpful and will go out of their way to make your stay enjoyable. The rooms are clean and spacious and set up...

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Thank ReefDiver33
New York City, New York
Reviewed 21 August 2015 via mobile

A very good hotel in a great central location, easy access to the Expo center. Clean, well appointed rooms, great views from the higher floors. Busy modern bar in the evening. Good selection of food and drinks at the hotel restaurant. A great choice in Guadalajara.

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Thank World_Traveler_DR
Reviewed 18 August 2015

I really wanted to give you 5 stars. You do some things very well, but it's all in the details. Let me start with the things I like: Dog friendly AND WELCOMING! Friendly, helpful staff Nice, BIG, room and big bath The beds are HEAVENLY Great sheets and towels The GM sent me an email a few days before arriving...

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2Thank Robert B
Orlando, Florida
Reviewed 31 July 2015

I travel to GDL three or four times each year and for the last three have stayed exclusively at the Westin. It has the advantage of being new and modern, but in addition to that it also provides exceptional service. Across the board, from the front desk to the restaurants to the housekeeping teams, everyone is great. The rooms are...

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Thank Bill R
WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear Bill R, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We´re glad that you´ve enjoyed our installations and our service. We hope to have you back very soon at The Westin Guadalajara. Kind regards, The Westin Guadalajara

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $99 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Guadalajara staff and other travellers.
2 questions
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Questions? Get answers from The Westin Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room service is worth it.”
 of 5 bubbles sanjuani12, 30 Nov 2016 | Read review
“Master suites are corner rooms and the epitome of comfort”
 of 5 bubbles GraciaL_12, 28 Oct 2016 | Read review
“Avoid upper rooms & upgrading... the quiet pitch is deceiving on their end”
  • The last floor is the staff hang out across the presidential suite
  • Close to staff circulation that is doing their job to serve
  • Avoid room 2002
 of 5 bubbles 480juli, 24 Oct 2016 | Read review
“I was on the 9th floor and it was quiet and had a decent view.”
 of 5 bubbles Evilyn7, 23 Sep 2016 | Read review
“Higher floors for a quieter experience.”
 of 5 bubbles Musqat, 6 Sep 2016 | Read review
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