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The Westin Guadalajara

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The Westin Guadalajara
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465 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Mexico City, Mexico
Reviewed 10 December 2014

I'd rate this hotel 4.5 if I could. This is as good as a hotel in this price range can get. I found the bed, the linen and the pillows to be quite comfortable. The bathroom is perfectly lit, spacious and not cluttered. Overall, the room was big for the industry standards. The colour scheme is soft and calming, most...

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Helpful?
Thank Antoine_K_10
WestinGuadalajara, The WestinGDL at The Westin Guadalajara, responded to this review

Dear Antoine_K_10, Thank you very much for your feedback on your recent stay with us at The Westin Guadalajara. We are happy to hear that you enjoyed our Heavenly Bed and sheets. We will be working on our problem areas so that our guests can have the rest they deserve. We hope to have you back very soon! Kind regards,...

San Diego
Reviewed 15 November 2014

Guadalajara is beautiful, but has a reputation as a dangerous city. Danger happens to you or it does not and did not happen to us, but it was nice to have an oasis not in the center of town. We took taxis to restaurants and to see the city center. The doormen have a remote doorbell to the cabstand at...

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Thank wxzzy
WestinGuadalajara, The Westin Guadalajara at The Westin Guadalajara, responded to this review

Dear wxzzy, Thank you very much for taking the time in writing a review about your stay with us at The Westin Guadalajara. We are glad to hear you enjoyed your time in the beautiful city of Guadalajara. We hope to welcome you back very soon! Warm regards, The Westin Guadalajara

Toronto, Canada
Reviewed 9 November 2014

I stayed at the Westin Guadalajara a few weeks ago. This hotel is very clean and feels safe. The room was beautiful, the bed was comfortable, and the staff were all very friendly. I didn't eat at the hotel, but I did have some cocktails in the lobby. The drinks were very tasty, and the lobby has a trendy feel...

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1Thank BCaissie
WestinGuadalajara, The Westin Guadalajara at The Westin Guadalajara, responded to this review

Dear BCaissie, Thank you very much for taking the time in writing about your experience with us at The Westin Guadalajara. We are delighted to hear that you enjoyed our Heavenly Bed exclusive to the Westin brand, and that you liked our cocktails in the Lobby Bar. We hope to welcome you back soon! The Westin Guadalajara

Del Mar, California
Reviewed 4 November 2014

This hotel property was very nice and comfortable. The staff was very friendly as soon as you walk through the door to check in. I was there on business and the hotel was conveniently located to where I needed to be. The Wifi did not work well in my room at times but overall it was fine. Everything was very...

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Helpful?
Thank ErinP27
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Epavelko7, First of all thank you very much for taking the time in writing about your experience with us The Westin Guadalajara. We are delighted to know that your experience was great! We hope to have the opportunity to welcome you back soon at The Westin Guadalajara. Sincerely, Manuel Dieguez R. General Manager

Miramar, Florida
Reviewed 4 November 2014

My daughter was suppose to get together with a Mexican friend for her 15 birthday, they had met early in the summer on a cruise to the Mediterranean and had become good friends , but unfortunately a family issue came up with her friend so we never got to see her . So we decide to make the best of...

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Thank Edilio D
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Edilio D, We would like to thank you very much for taking the time in writing a review about your experience with us The Westin Guadalajara. We are sorry to hear about your inconvenience, but we are glad to know that you made the best of Guadalajara and your stay at our hotel. We hope to welcome you back...

Austin, Texas
Reviewed 30 October 2014

We stayed for a couple of nights in May 2012. The staff is very friendly and the hotel and room are both clean and feature a minimalist modern style. The bar is grand and offers a great variety of drinks in the evenings.

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Thank ricardodsanchez
Mexico City, Mexico
Reviewed 14 October 2014

Stayed here with my wife during our holy week break for 3 nights. Perfect upgrade to a suite, which was refreshing after a long road trip from Mexico City. Breakfast had plenty of options to choose from, all very nice. All my needs were met during my stay, including concierge tips around town. A special thank you to Marino Salazar...

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Thank Pabs31
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Pabs31, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We are glad to hear that you enjoyed your stay for holy week in Guadalajara. We hope to have the opportunity to welcome you back soon at your home, The Westin Guadalajara. Be well, Manuel Dieguez...

Canberra, Australia
Reviewed 9 October 2014

I recently stayed in this hotel for 8 days, while attending events at the nearby Expo centre. It was clean, comfortable, and the staff were all very friendly and helpful. I've stayed at more luxurious Westins, but as an example of the brand, and especially in the location, the Westin Guadalajara was very good.

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2Thank timboc
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear timboc, Thank you very much for taking the time in writing a review about your experience at The Westin Guadalajara. We are delighted to know that you enjoyed your recent stay, and that everyone was helpful. We appreciate your loyalty to the Westin brand, and hope to have the opportunity to welcome you back at The Westin Guadalajara. Warm...

Center
Reviewed 4 October 2014

I am a Westin enthusiast and had high expectations on this stay, despite some past negative reviews I read here. POSITIVE: spectacular architecture, lights, design of details; wonderful breakfast buffet, far above the average, with fine fresh patisserie and much more; large size of rooms, with nice sofa and desk; fine lightning design and grand bathroom (with shower only); espress...

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2Thank Hedin
Mexico City, Mexico
Reviewed 27 September 2014 via mobile

Every time I came back to Westin Guadalajara hotel its hospitality and superb attention it's just overwhelming... Services in general are great and the closeness to Guadalajara Expo is a great value added. The Lobby and its famous WhiteTea are a must. Superfoods for healthy lunch is very recommended. As a happy SPG member I fully recommend it!!... Enjoy Guadalajara!...

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1Thank Mazatleco_DF
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Mr. Mazatleco, Thank you very much for taking the time in writing about your experience with us at The Westin Guadalajara. We are glad to know that you enjoyed the service provided, and for noticing the details in our white tea scent distinctive of The Westin brand. We look forward in welcoming you back at The Westin Guadalajara. Best...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $122 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Guadalajara staff and other travellers.
2 questions
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Questions? Get answers from The Westin Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If u have no status, ask for 20th floor.”
 of 5 bubbles jimmyc978, 17 Jan 2017 | Read review
“Room service is worth it.”
 of 5 bubbles sanjuani12, 30 Nov 2016 | Read review
“Master suites are corner rooms and the epitome of comfort”
 of 5 bubbles GraciaL_12, 28 Oct 2016 | Read review
“Avoid upper rooms & upgrading... the quiet pitch is deceiving on their end”
  • Avoid room 2002
  • Close to staff circulation that is doing their job to serve
  • The last floor is the staff hang out across the presidential suite
 of 5 bubbles 480juli, 24 Oct 2016 | Read review
“I was on the 9th floor and it was quiet and had a decent view.”
 of 5 bubbles Evilyn7, 23 Sep 2016 | Read review
5 of 5