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The Westin Guadalajara

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449 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Jægerspris
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 February 2015

I wanted to try the Westin instead of the Hilton (they are right next to eachother and I stayed at the Hilton last time I was in GDL (see other review)). The hotel is clean, looks new and not worn. The staff is very polite and helpful (ofcourse everyone can have an off day, but 99% were nice). They handled... More 

Helpful?
Thank Kvinding
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Kvinding, Thank you very much for taking the time in writing about your recent stay with us at The Westin Guadalajara. We will be working on our opportunity areas so that our guests are able to enjoy a renovating experience. We hope to welcome you back very soon. Kind regards, Manuel Dieguez R. General Manager More 

New York City, New York
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 February 2015 via mobile

Very nice business hotel - only four years, so everything is still like brand new. Great breakfast for USD 20, also offers a juice bar. Very friendly and helpful staff - great cocktails at the bar. Heading to the airport? Regular taxis is MXN 280 - paid MXN 200 for a brand new limousine using UberBLACK.

Helpful?
1 Thank Anton G
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Anton G, Thank you very much for taking the time in writing a review about your recent stay at The Westin Guadalajara. We are glad to hear that you enjoyed your time at The Westin, and we hope to welcome you back very soon. Kind regards, Manuel Dieguez R. General Manager More 

Atlanta, Georgia, USA
Level Contributor
110 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 19 January 2015

This modern, sophisticated Westin was a great option for a recent business trip to GDL. Its location was just a block from my office, and a short 30 minute ride to/from the airport. The decor is what one expects from Westin: Sleek, minimal and upscale. The staff is superb at all levels from the desk to the wait staff to... More 

Helpful?
Thank blondeinabmw
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear blondeinabmw, Thank you very much for taking the time in writing about your recent stay with us The Westin Guadalajara. We are glad to know that you enjoyed your stay and our Heavenly Bed and spacious rooms. We hope to welcome you back very soon! Kind regards, Manuel Dieguez R. General Manager More 

Boston, Massachusetts
Level Contributor
302 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 18 January 2015 via mobile

This has to be the best Westin we've stayed at. The hotel is three years old. Modern, hip and sophisticated. If you're looking at an upper end hotel to stay at in Guadalarja, this is the one! I can't say how much we enjoyed this hotel. The staff were very helpful and welcoming. A big shout-out to Karla the concierge... More 

Helpful?
Thank FlyAaron
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear FlyAaron, Thank you very much for taking the time in writing a review about your recent stay with us. We are delighted to know that you enjoyed our Lobby Bar “El Candil”, and the other areas we have to offer for our guests like the Westin Workout Fitness Studio and our Business Center. We hope to have the opportunity... More 

San Juan, Puerto Rico
Level Contributor
193 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed 10 January 2015 via mobile

This is a steal. The price you pay for what you get is awsome. Excellent rooms. Staff very friendly, accomodating and helpful. The hotel location is good with very easy taxi service available 24:7. The hotel itself is beautiful and very modern. Is a great place to stay when you visit Guadalajara. Bathroom very clean and spacious. I strogly suggest... More 

Helpful?
1 Thank Arqssp
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Arqssp, We appreciate and thank you for your feedback regarding your stay. We are delighted to know that you enjoyed your room and that our staff was very accommodating and helpful. We will be here waiting to welcome you back very soon! Regards, Manuel Dieguez General Manager More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 January 2015

Newest hotel in the city. The front desk is very helpful and can speak english without any problem. but be prepare to have your google translate for house keeping. The hotel is a bit far from the CBD so the mode of transportation is cab. Do let the front desk book the cab for you if you can't converse in... More 

Helpful?
Thank TengkuA
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear TengkuA, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We are glad to know that you enjoyed the stay, and that we fit your accommodations for transportation. We hope to have you back very soon! Regards, Manuel Dieguez General Manager More 

Atlanta, Georgia
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 5 January 2015 via mobile

I spent a couple of night at the Westin in October. The hotel is beautiful, and my room was spacious with a great view. The breakfast buffet was really good with warm friendly service. I had some minor issues with my bathroom, the most notable of which was poor drainage in the shower. Overall, I will go back to the... More 

Helpful?
Thank dandukedad
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear dandukedad, We appreciate and thank you for your feedback regarding your stay. We will be working on our problem areas so that our guests can have a renovating experience. We will be here waiting to welcome you back very soon! Cordially, Manuel Dieguez General Manager More 

Chicago
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 January 2015 via mobile

This is a newest hotel in Guadalajara it is very nice decor and the restaurant is very nice. The service is excellent and the food too. The bedrooms are average but the air conditioning did not work. We ask for room service and the service was excellent

Helpful?
1 Thank Benjaminfg
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Benjaminfg, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We are glad to know that room service was excellent and thank you for calling our attention with the problem of air conditioning so we will be working on this immediately. We hope to welcome you... More 

Los Angeles
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 December 2014

Had a great stay at the Westin Guadalajara. We were in town for a few days visiting family and spent two nights at the Westin. From the moment we mentioned to our family that we were staying there, our family said that it was a fancy hotel, which no doubt it was. The room were very clean and modern, something... More 

Helpful?
1 Thank ocervantes
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear ocervantes, We appreciate that you took the time in writing a review about your recent stay at The Westin Guadalajara. We are delighted to hear that you enjoyed your breakfast buffet at Grill & Vine Restaurant. We hope to have you back very soon! Kind regards, Manuel Dieguez General Manager More 

Westminster, California
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 December 2014

I had never been to Guadalajara and had met a woman in Cancun who was going to school there. I was taking a trip to Cali Colombia and decided to stop in Guadalajara on my way back to California. I had a bunch of SPG Points and booked a room for 5 nights. After arriving late I realized that I... More 

Helpful?
3 Thank Colin51
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Colin51, Thank you very much for taking the time in writing a review about your recent stay at The Westin Guadalajara. We are delighted to know that your experience was great! We hope to have the opportunity to welcome you back soon at The Westin Guadalajara. Kind regards, Manuel Dieguez General Manager More 

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $97 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Guadalajara staff and other travellers.
2 questions
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Questions? Get answers from The Westin Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room service is worth it.”
 of 5 bubbles sanjuani12, 30 Nov 2016 | Read review
“Master suites are corner rooms and the epitome of comfort”
 of 5 bubbles GraciaL_12, 28 Oct 2016 | Read review
“Avoid upper rooms & upgrading... the quiet pitch is deceiving on their end”
  • Avoid room 2002
  • Close to staff circulation that is doing their job to serve
  • The last floor is the staff hang out across the presidential suite
 of 5 bubbles 480juli, 24 Oct 2016 | Read review
“I was on the 9th floor and it was quiet and had a decent view.”
 of 5 bubbles Evilyn7, 23 Sep 2016 | Read review
“Higher floors for a quieter experience.”
 of 5 bubbles Musqat, 6 Sep 2016 | Read review
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