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The Westin Guadalajara

Traveller (198)
Room & Suite (341)
Dining (76)
Overview
Hotel website
Av. De Las Rosas 2911, Guadalajara 44530 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4.5 Star accommodation
Additional information
Hotel website
Offers from The Westin Guadalajara
Special Offer:Book Direct for Less!
Hotel deals
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Rooms
30 Dec.31 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (565)
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Traveller rating
169
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32
7
5
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169
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32
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5
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All reviews convention center great hotel spg member business hotel breakfast buffet comfortable hotel business trip hotel of choice lobby bar room service is clean rooms gym mexico concierge uber cons pros
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1 - 5 of 312 reviews
Reviewed 6 days ago

I previously removed this review as I considered it a bit harsh, but now when I've contacted Marriot about points the hotel employees repeatedly told them I didn't stay there. I'm not putting any more time into arguing with them and instead just want to...More

Date of stay: October 2018
Thank 212sophia
Response from WestinGuadalajara, Manager at The Westin GuadalajaraResponded 4 days ago

Dear 212sophia Thank you so much for your feedback, the fact that you take the time to let us know all the good and bad through your stay means a lot to us, and also helps us to strength our weaknesses We offer you a...More

Reviewed 6 days ago

I don't know how to explain it: it just falls short on service. Everyone is polite but really...I just heard no too many times, with the exception of the restaurant. At the check in they don't say anything about the hotel, the concierge was supposed...More

Date of stay: December 2018
Thank 600dianac
Reviewed 6 days ago

Stayed here for 2 nights. Spacious room, spacious bathroom, nice view, well cleaned, every day a refill of the water. Restaurant in the hotel is oke, just as the breakfast. Staff is helpful and friendly. Will stay here again.

Date of stay: November 2018
Thank rogierd823
Reviewed 17 October 2018

This is the second time I've stay at this property. The suite room was large with a nice living space and separate TV which was great for watching sports. The view from the room is very nice where you can see some colorful houses. The...More

Date of stay: August 2018
Thank TravelInfinity2020
Reviewed 8 October 2018

Booked hotel after a very long day, all seemed great until discovered AC is not working, after calling reception advised hotel is under maintenance mode and there will be no electricity. After my complaints they told me they had advised all guests ... which was...More

Date of stay: September 2018
Thank BorisNovosel
Response from WestinGuadalajara, Manager at The Westin GuadalajaraResponded 9 October 2018

Dear BorisNovosel, We appreciate your visit to The Westin Guadalajara, and your comments on the maintenance of the power plant. We regret very much the lack of communication and we offer an apology. We are a hotel 24/7 and certain jobs are scheduled for a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 75 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Guadalajara
#7 Business Hotel in Guadalajara
#9 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 75 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Guadalajara
#7 Business Hotel in Guadalajara
#9 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (198)
Room & Suite (341)
Dining (76)
Pool & Beach (1)
Amenities (98)
Business Centre & Event Rooms (3)
Nearby
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Questions & Answers
Ask a question
JJMejia
21 February 2018|
AnswerShow all 2 answers
Response from WestinGuadalajara | Property representative |
Dear Mr.Mejia, Thank you for choosing The Westin Guadalajara for your next visit to the city. We are 20 minutes from ITESO school. You can either take an Uber or schedule a private transportation for you with our... More
0
Votes
Rye2745
27 December 2017|
Answer
Response from PaxxMantid | Reviewed this property |
Yes
1
Vote
Rye2745
27 December 2017|
AnswerShow all 2 answers
Response from 641vineets | Reviewed this property |
My room charge included the breakfast But I guess it’s around $16 per person. The breakfast was good ( hot omelette, sandwich, fruits, mexicana food et al)
1
Vote
Room Tips
"They have special rates on weekends"
IRA_LELI98
23 Jul. 2018
Read review
"make sure your reservations show the correct number of guests, otherwise you will be charged"
spideymph
7 Mar. 2018
Read review
"High Rooms have great views from this location!"
Imaginistictravel
30 Sep. 2017
Read review
"The room we have (1402) was a large room and had all what we need. A great view from the room!"
MexicoVenueFinders
19 Sep. 2017
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