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Hotel Portonovo Plaza

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Hotel Portonovo Plaza
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112 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Reviewed 4 May 2016 via mobile

This hotel is located in center of Guadalajara. Location is very good. And we have many bags.So we ask them that they can keep our bags until we return. They said of course. We were very pleasure. We could get Taxi easily.The staff called Taxi.so we could go to night bar quickly. We don't feel stress. And we saw many...

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Helpful?
Thank oha123
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you for taking the time to post such nice review. We are very happy to read you had a pleasant stay with us. That the staff was nice and accommodating and that we did everything we could to make you happy. Please know that it was a pleasure and an honor to have you stay with us. Thank you...

Reviewed 7 March 2016

I booked the hotel at the last minute as I arrived in GDL. Although it is fine for a budget hotel I would have preferred a better location. Rooms are really small, the bathrooms was so slick I almost feel each time I entered. My main complaint is the location as it is on the edge of the limits in...

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Helpful?
Thank Tim D
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you for taking the time to post a review. It was our very pleasure to accommodate you. Thank you so much for staying with us!

San Luis Potosí, San Luis Potosi, Mexico
Reviewed 26 March 2015

I spent a night there. The room is very clean but it was kind of small, nothing to complain at all since I was just there with one more person so we really fit well in it. The bed was comfortable, although a bit hard. We were very hungry as we arrived so we rushed into looking at the menu...

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Helpful?
Thank Harumi U
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you very much for posting such a nice review and for the excellent grade! We are happy to read you enjoyed the cleanliness of the room, the tasty food and the location of the hotel. Please know that it was our very pleasure to have you stay with us, and that if you are ever back in Guadalajara, it'll...

Schweinfurt, Germany
Reviewed 22 March 2015 via mobile

First of all, the price of the hotel was great and so are their employees: helpful and friendly. The location is a 10 minute walking distance to all the main sights and restaurants are in walking distance. The beds were comfortable. Downsides: Noise Level - we had a room facing the street, Guadalajara's Main Street. You can imagine that the...

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Helpful?
2Thank Julia F
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear Traveler, we apologize on the street noise, our windows are doubled and they stop 80% of the noise and to complement the remaining 20, we have earplugs available. We are forwarding your comments to Management in regards to the electricity plugs and the tablecloths at the Restaurant so we can take care of the issues and improve. We are...

Querétaro, Querétaro Arteaga, Mexico
Reviewed 7 February 2015

We stayed at Hotel Portonovo for 3 days, when I got back home I realize that I forgot my earnings, they where important for me because my mom gave it to buy also they where very expensive, I call them and they told me not to that they would send it to me, 1 week after I talk to them...

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Helpful?
1Thank Brendach09
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear guest, thank you for your magnificent review. We are very pleased to read that we did good and that you enjoyed staying with us. Please come back soon! We already miss you! :)

San Antonio, Texas
Reviewed 7 January 2015

This hotel is in a great location making it easy to get around the historical center of town and easy to get from the airport, to the bus station, etc., by public transportation. It is a very clean hotel with a pleasant staff ( but with limited English). The wifi worked well enough to support telephone calls. The buffet was...

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1Thank Dansktex
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear traveler: We are very sorry to read the cons you have but we are glad to read they are not a deal breaker. At front desk, we have available earplugs for our guests and we are always encourage our guests to let us know when other guests are too loud, your comfort is very important to us and we...

Reviewed 5 November 2014

i stayed at the hotel for a couple of weeks and it was just what i was looking for. very affordable, in a fantastic location, just 30 second walk to the very beautiful parts of guadalajara. the staff are not just friendly but are actual friends. Reece at the front counter took me along to a game of soccer at...

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Helpful?
Thank Ben L
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Dear Traveler, we had the best time reading your great review! We are thrilled to know you had such a wonderful time with us. You have left us with a smile on our faces, and a sensation of well-being that will last for months! Please come back soon to this, your home away from home: "nuestra casa, es su casa"...

London, United Kingdom
Reviewed 12 April 2014

My friend and I stopped for two nights in Guadalajara, on our way from Mexico City to Puerto Vallarta and stayed at the Portonovo. The hotel is well located close to the main touristic attractions in Guadalajara. Our twin room was clean and welcoming, great for a stopover. Walls were however thin and you could hear any movement from the...

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1Thank Anca U
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you for choosing us! It was our pleasure to have you stay with us and thank you for the time you took to evaluate us. We hope to see you soon! :)

Paris, France
Reviewed 11 April 2014

This hotel is simple, yet clean and well-maintained. The staff members are helpful and attentive. Breakfast is well-stocked and served from 7:00 AM, until almost noon. The hotel is located within walking distance of the historic district, the mariachi district and the mercado de San Juan de Dios. In addition, the hotel provides free coffee, free bottled water, free WIFI,...

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Helpful?
Thank Axlmaggie
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

We sincerely appreciate the time you took to review our little great hotel! It was our pleasure to have you over, and we wish we will have the opportunity to accommodate you soon enough. Thank you for such nice comments!

Sydney, Australia
Reviewed 6 February 2014

Located on the fringe of downtown Guadalajara, we were close enough to walk everywhere which was convenient. The hotel was nice, the room was a decent size and clean, but the room had a stale smell of smoke. The breakfast buffet was good and overall the hotel is good value for money. I would stay here again, but would specifically...

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Helpful?
1Thank SydScott
Patricia A, Director of Sales at Hotel Portonovo Plaza, responded to this review

Thank you very much for your kind review. We will definitively pay close attention to guests smoking in the rooms, it is forbidden and we will take better measures to enforce such rule. Thank you for pointing it out. Please feel free to come back anytime!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This charming and totally renewed hotel under an exquisite contemporary style features 56 mid-luxury rooms waiting for you! It is definitively the best stay option in Guadalajara’s Downtown. Close to everything and with easy access to all major historic and touristic attractions of the city. It opened its doors in April of 2011, to welcome all kind of guests, especially those traveling on a budget not willing to scarify comfort, style and location. Excellent for business trips! ... more   less 

Additional Information about Hotel Portonovo Plaza

Address: Calzada Independencia sur # 482 | Colonia Centro, Guadalajara 44100, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $37 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Portonovo Plaza 3.5*
Number of rooms: 56
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Guadalajara
#15 Romantic Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Portonovo Plaza staff and other travellers.
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Questions? Get answers from Hotel Portonovo Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure to get a room off the main road”
 of 5 bubbles timd503, 7 Mar 2016 | Read review
“Bring earplugs and your own pillow!”
 of 5 bubbles Dansktex, 6 Jan 2015 | Read review
“ask for a room with lots of natural sunlight! i prefer my rooms that way!”
 of 5 bubbles 330benl, 4 Nov 2014 | Read review
“Ask for a room on an upper floor, end of corridor.”
 of 5 bubbles Anculet, 12 Apr 2014 | Read review
“Request a room that does not smell of smoke”
 of 5 bubbles SydScott, 5 Feb 2014 | Read review
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