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NH Collection Guadalajara Providencia

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NH Collection Guadalajara Providencia
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545 Reviews from our TripAdvisor Community

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Showing 219: English reviews
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Australia
Reviewed 3 days ago NEW

I was surprised with how modern the room was with Electric curtains, Nespresso machine and modern corner seats that are extremely comfortable. The bathroom is modern, clean with plenty of hot water.the price was very good, breakfast was great with outside dining available. Staff are very pleasant and friendly. It would pay to learn a little Spanish . Great Experience.

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Helpful?
Thank AussieRoamers
Helsinki, Finland
Reviewed 2 weeks ago via mobile

I visited in this hotel first time and I have to say that this is a good hotel for business travellers. Service desk was helpful and friendly. Rooms were big and clean. Bathroom was as well large enough and was clean and tidy. Best part for me as a traveller was the good variety of breakfast and they make the...

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Thank Jouni V
ArturoGDL, General Manager at NH Collection Guadalajara Providencia, responded to this review

Dear Guest Thank you for sharing your comments and views regarding NH Collection Guadalajara Providencia and its surroundings with other Trip Advisor users. I am happy to know that we met most of your expectations regarding our hotel's services, installations and especially our staff's attentiveness. We hope to be able to welcome you back upon a future business trip to...

Reviewed 4 weeks ago via mobile

Can't remember a worse hotel. Of 5 full days our room was never cleaned till 3 pm on 3 days and never cleaned at all the 4th. We left very early to go out and returned about 3 only to sit and wait while the room was cleaned. The card keys had to be reprogrammed everytime we used them. The...

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Thank Ellie Q
ArturoGDL, General Manager at NH Collection Guadalajara Providencia, responded to this review

Dear Ms Quisling I am very sorry to hear that you experienced various issues during your stay with us at NH Collection Guadalajara Providencia and I do apologize for these inconveniences. Regarding the key cards we are in the process of changing the locks and the whole key card system since we sometimes experience some problems with them, these will...

Pensacola, Florida
Reviewed 4 weeks ago

The hotel itself is immaculate and very beautiful. The staff was very informative about what shops, restaurants and entertainment is in the area. Reuben, in particular, went out of his way to make sure I felt right at home, even though I was visiting another country.

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1Thank pp1921
ArturoGDL, General Manager at NH Collection Guadalajara Providencia, responded to this review

Dear Guest We value the time you took in evaluating NH Collection Guadalajara Providencia's services and installations and I am very happy to see that we met and exceeded your expectations. One of our objectives is definitely to make you and all of our Guests feel at home and I hope we can welcome you back to your home away...

Reviewed 11 February 2017

Wonderful hotel with friendly staff, great location, and a very nice breakfast service. Karen Vero added a special touch to this service. She got to know my colleagues and I over our three week stay and even knew our coffee requests, room numbers, and names by the end of it. Thanks for a great stay!

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Thank Kali H
ArturoGDL, General Manager at NH Collection Guadalajara Providencia, responded to this review

Dear Guest I am pleased to know that we met with your service and installations expectations during your past stay at the NH Collection Guadalajara Providencia and we appreciate the time taken to share your evaluation with other Trip Advisor users. Veronica´s service oriented attitude and her disposition to please are one of her greatest assets and I will make...

Reviewed 11 February 2017

This criticism is not aimed at NH collection hotels in particular, but rather at ALL high-end destinations with sleek, contemporary decor: You have hired interior decorators who are only conscious of the APPEARANCE of room furnishings, and have given no consideration whatsoever to user comfort. Any guest over age 50 is prone to getting a backache in your hotel rooms...

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Thank Steve M
ArturoGDL, General Manager at NH Collection Guadalajara Providencia, responded to this review

Dear Guest We appreciate your comments and evaluation regarding your recent stay ay¿t the NH Collection Guadalajara Providencia. All of our guest's comments are very important to us since we can work on resolving any issues you might have had. I am happy to know that our staff reacted quickly and helped resolve, for the time being, the problem with...

Reviewed 7 February 2017

We stayed here for 3 weeks for work and one of the highlights of our stay was Karen Vero who was one of the servers for breakfast. She always helped us get out the door every morning and was very attentive.

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Thank Michael M
ArturoGDL, General Manager at NH Collection Guadalajara Providencia, responded to this review

Dear Guest We thank you for your patronage and the time taken to evaluate our services and installations during your recent visit to Guadalajara. Your comments regarding Karen´s / Vero's service oriented attitude is much appreciated. I have printed your comments and posted them on our in-house information board, I am sure this will be a motivation for her and...

Houston, Texas
Reviewed 1 February 2017

Very welcoming staff, recently stayed while on a business trip. They had an excellent breakfast buffet and even gave us a $75 credit per room to use for meals, drinks, etc. Would definitely recommend this nice hotel, it also happens to be next to a main street with a bunch of local restaurants. Both nights we stayed, we sat outside...

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Thank creeves2017
ArturoGDL, General Manager at NH Collection Guadalajara Providencia, responded to this review

Dear Guest We appreciate your comments and evaluation shared with other Trip Advisor users and I am glad to know that we have met and exceeded your expectations. My staff and I will be happy to welcome you back and be if service to you upon a future trip to Guadalajara. I will make sure Oswaldo gets a copy of...

Tampa, Florida
Reviewed 31 January 2017

Location was excellent. Steps to top restaurants, cafes, and bars. 10 minute taxi ride to large shopping center. Rooms are spectacular: large, with floor to ceiling windows and electronic shades blocking any light. Bathrooms are large as well as are closets. Nice wide desk, many different lamps and lights, and safe in room. Very, very clean, great staff and restaurant...

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1Thank DocAndyHouston
ArturoGDL, General Manager at NH Collection Guadalajara Providencia, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Collection Guadalajara Providencia and for sharing with us your experiences during your stay and I am glad that we met your expectations. My team and I would appreciate the opportunity of being able to welcome you back to NH Collection Guadalajara Providencia...

Mexico City, Mexico
Reviewed 31 January 2017

I stayed in this hotel back in 2011 and I was very happy. Now a little dissapointed. Lack of maintenance, A big spot in the ceiling in my room, which do not discomfort but should not be there in a hotel this category. The shower was not working properly. Nice that as you put the card key at the entrance...

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1Thank ETame
ArturoGDL, General Manager at NH Collection Guadalajara Providencia, responded to this review

Dear Guest I appreciate the time you took to share your comments regarding your stay with other Trip Advisor users. I regret not meeting your expectations regarding the maintenance of our guest rooms. I can assure you that steps are being taken to ensure that all installations are functioning and that the general appearance of our rooms are kept in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The NH Collection Guadalajara Providencia hotel is located in one of the most exclusive districts of Guadalajara, at the crossroads of culture and commerce. ... more   less 

Additional Information about NH Collection Guadalajara Providencia

Address: Calle Sao Paulo 2334 | Financial District, Guadalajara 44630, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $129 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — NH Collection Guadalajara Providencia 4.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Nh Guadalajara Collection Hotel Guadalajara
Hotel Style:
#1 Luxury Hotel in Guadalajara
#2 Romantic Hotel in Guadalajara
#2 Business Hotel in Guadalajara
#5 Family Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Guadalajara Providencia staff and other travellers.
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Questions? Get answers from NH Collection Guadalajara Providencia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high to get the better views.”
 of 5 bubbles AussieRoamers, 22 Mar 2017 | Read review
“Automatic blinds in rooms are amazing!”
 of 5 bubbles pp1921, 21 Feb 2017 | Read review
“best views are of courtyard on east side but loud music from there can disturb, so go to a higher floor”
 of 5 bubbles C8892IUstevem, 10 Feb 2017 | Read review
“Premiere rooms with a view.”
 of 5 bubbles Nazlawtravel, 5 Dec 2016 | Read review
“All are suoer nice”
 of 5 bubbles 927aryaf, 18 Nov 2016 | Read review
5 of 5