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Hilton Guadalajara

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Hilton Guadalajara
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961 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Los Angeles
Reviewed 7 March 2017

We loved it! Everything about this hotel was great! Great location, great staff! Loved the SPA too and price were perfect. Everyone is very friendly and very accommodating. We we're only staying 2 nights and 2 nights turned into 4, they honored my same rate for the additional nights!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Maira F
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at crafting memorable experiences for all of our guests, so that all continue visiting us.

Sherwood
Reviewed 6 March 2017

This was a great hotel and I would highly recommend this Hilton to anyone heading to Guadalajara for business or pleasure. The staff was friendly and the accommodations were excellent including the continental breakfast and swimming pool.

Review collected in partnership with Hilton Hotels & Resorts
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Thank paulsD9559VB
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at creating memorable experiences to all of our guests, so that all continue visiting us.

Camano Island, Washington
Reviewed 2 March 2017

The hotel is a architecturally different and eye catching. Two restaurants plus a lounge area are in the hotel. The main restaurant food was pretty good. Our room was nice and big. The only problem was that there wasn't much light in the room. Overall, I would visit it again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Gabriel G
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at crafting memorable experiences for all of our guests, so that all continue visiting us in the future.

Hong Kong, China
Reviewed 2 March 2017

There is a reason I came back to Hilton again and again. My expectations are never faltered. All the familar Hilton features I come to expected are here : friendly and efficient services, clean and spacious room, speedy check in and out, good wifi, declious breakfasts, are all there. Hilton GDL positioned next to the Expo GDL, and not far...

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Thank raymasterman
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at crafting memorable experiences for all of our guests, so that all continue visiting us in the near future.

HERMOSILLO, Mexico
Reviewed 2 March 2017

We enjoyed our stayed in this hotel. It was nice to have the cocktail at 6:00 pm. after had a busy day. I liked to have a place in the hotel where I can enjoy differents small meals and it was in my floor.

Review collected in partnership with Hilton Hotels & Resorts
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Thank markfH1774BI
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at crafting memorable experiences for all of our guests, so that all continue visiting us in the near future.

Mexico
Reviewed 2 March 2017

To tell you the truth, the hotel is great if you can afford it because it is expensive. It has two very good restaurants. It is located across the street from the convention center (Expo). And the staff is helpful. That said, I'm taking away one star... no, two stars!... because I hated, HATED, that almost all TV channels were...

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Thank gioPG
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms about the original language on our TV channels. I´m reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider...

Raleigh, United States
Reviewed 27 February 2017

Was in Guadalajara Mexico for business trip traveling in a group of 5. The hotel was welcoming, kind, clean, happy. You felt as if you were coming home after a long day at the office. Lobby, bar and restaurants cater to every request, with a smile and kindness. Rooms beautiful and housekeeping staff along with all other staff, pleasant, helpful...

Review collected in partnership with Hilton Hotels & Resorts
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Thank monicatL9058GM
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence, and look forward to welcoming you back to the hotel in the near future.

Lakehurst, New Jersey
Reviewed 23 February 2017

Clock on the room was not displaying the proper time, and was not fixed by the staff. Bathroom towels are very old, replace those. Toilet handle is loose. Bathroom design very unfriendly. Phone in bathroom has dust on the top. Only one coffee refill. Drainage in bathroom floor very dirty. Two towels were removed from the room on Saturday, I...

Review collected in partnership with Hilton Hotels & Resorts
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Thank arrivera
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your feedback from your last stay. It is never pleasant to learn that we were not able to fulfill your expectations. Nevertheless we are thankful to you for having pointed out the areas of opportunity that generates your disappointment. By now, we have met with the leadership team of the areas involved...

Reviewed 22 February 2017

The hotel is expensive for what it offers, rooms are old and service is slow. Fitness center is very poor. Location is good if you are attending a trade show in Guadalajara convention center. I wouldn't stay there again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Bruna F
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your feedback from your last stay. It is never pleasant to learn that we were not able to fulfill your expectations. Nevertheless we are thankful to you for having pointed out the areas of opportunity that generates your disappointment. We are very happy to share with you that earlier last December, we...

Queretaro City, Mexico
Reviewed 15 February 2017

Great Hotel, excellent service with friendly staff... My wife and I stay just one night but the staff were all friendly and kind. Great beds, as usual in a Hilton hotel. Good location, just in front of the "Expo" but anyway good location to be in Guadalajara.

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Thank JUF571
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at creating memorable experiences to all of our guests, so that all continue visiting us.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Los Vitrales
Cuisines: Mexican, Argentinian, Chilean, South American, Central American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center. Hilton Guadalajara has 450 rooms, all featuring wireless high speed internet (surcharge), remote control, cable television, computerized air conditioning, security box, 3 telephone, two lines, and magnetic card door locks. 24 Hour In-room dining & Meeting Facilities. Restaurants:Los Vitrales & La Reforma Uno Cantina Restaurant. ... more   less 

Additional Information about Hilton Guadalajara

Address: Avenida De Las Rosas 2933, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $107 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guadalajara 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hotel Style:
#5 Spa Hotel in Guadalajara
#8 Luxury Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#11 Family Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guadalajara staff and other travellers.
13 questions
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Questions? Get answers from Hilton Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on de corners are better, more silent”
416asm, 10 Apr 2017 | Read review
“Higher floors room offer the best views.”
raymasterman, 2 Mar 2017 | Read review
“buy water and alcohol somewhere else”
679ralphs, 14 Jan 2017 | Read review
“Ask for one of the refurbished rooms.”
  • Great shower.
  • Washroom.
SOLTATIO, 9 Jan 2017 | Read review
“On executive floor- don't get room 2005- terrible view and there is a noise from the water heater which is located against the bedroom wall.”
ElenaRizk, 6 Jan 2017 | Read review
5 of 5