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Hilton Guadalajara

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Traveller (201)
Room & Suite (321)
Dining (108)
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Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Guadalajara
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Guadalajara
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,170)
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502 results
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202
175
72
34
19
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All reviewsthe executive loungeconvention centermain restaurantbusiness tripbreakfast buffetnice hotelroom servicethe room was nicean upgradeup to datebusiness travelerconciergegymmexicomaintenancechannelslaundry
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141 - 145 of 502 reviews
Reviewed 6 October 2016

The hotel looks great, the staff is friendly, but the rooms stink of mold and mildew. They want more text here for some reason, but this was pretty descriptive, but I'll reiterate that the hotel smells horrid.More

Review collected in partnership with Hilton Hotels & Resorts
Thank A5458QBfrankw
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 8 October 2016

Thank you so very much for having taken the time to write and share with us your feedback from your most recent stay with us. It is never pleasant to learn that we were not able to fulfill our guests´ expectations. However, we are thankful...More

Reviewed 4 October 2016 via mobile

This hotel is perfectly adequate as you can tell by the number of pilots and stewards who stay there. Clean and well appointed. There is a nice little bar above the lobby where you can play pool or dominos.More

Thank Indiegoddess
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 16 October 2016

Thank you very much for sharing us with your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our service pledge – Creating Memorable Experiences for each and every guest....More

Reviewed 1 October 2016 via mobile

The Hilton was pretty nice - large bedroom with 2 double beds, very nicely furnished, excellent aircon. The bar is very nice and they do superb margaritas. Starbucks in lobby very handy for a quick breakfast . Pool is ok but a bit small.More

Thank space_cowboy_101
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 4 October 2016

Thank you very much for sharing us with your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our service pledge – Creating Memorable Experiences for each and every guest....More

Reviewed 27 September 2016

Room is nice with free wi-fi, comfy couch and bed. Bathroom can be better. Very nice, helpful staff. Comp continental breakfast, happy hour snacks, on demand espresso drinks and tea are a fabulous bonus. There are two restaurants, the fancier one has awesome food at...More

Thank kuokaty
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 29 September 2016

Thank you very much for sharing us with your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our service pledge – Creating Memorable Experiences for each and every guest....More

Reviewed 22 September 2016

This is my 3rd stay at this Hotel , and I highly recomend it. It is totally worth it. The only thing I did not see is an outside jacuzzi. Hilton is my favorito brand ,The space in the rooms is greater than other comoetitors.More

Review collected in partnership with Hilton Hotels & Resorts
Thank S87GBvictorv
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 24 September 2016

Thank you very much for sharing us with your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our service pledge – Creating Memorable Experiences for each and every guest....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
USD 85 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#12 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 85 - USD 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#12 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (201)
Room & Suite (321)
Dining (108)
Pool & Beach (28)
Amenities (106)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
RamonSalcido
5 July 2017|
AnswerShow all 4 answers
Response from fernguerrero58 | Reviewed this property |
You need to call the hotel and ask. I am not sure.
1
Vote
RamonSalcido
9 April 2017|
AnswerShow all 4 answers
Response from raymasterman | Reviewed this property |
Gold members get a room upgrade but not guaranteed upgrade to executive rooms。
0
Votes
TikiTravels
20 March 2017|
AnswerShow all 3 answers
Response from jv145294 | Reviewed this property |
Dear Friend, I do not know your food preferences but if you are in Mexico, you need to try some real tacos. Just step out of the hotel, with the entrance on your back, go to the left corner of the block (Outside the... More
0
Votes
Room Tips
"Try and get access to the executive lounge!"
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"ask for top floor , the floors are hardwood and noisey"
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"Ask for the City view"
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"high floor"
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