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Hilton Guadalajara

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1 room 2 adults 0 children
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Hilton Guadalajara
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964 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Reviewed 2 weeks ago

The hotel is great for conventios and meetings. The rooms are great, big and confortable. The convention centre on de 2th floor is great. The pool is little but nice The Gym is modern and cofortable An special mention to Sir Abel, a very attend mozo

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Helpful?
Thank AS M
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. We also appreciate your mentioning Abel on your comments, as we will share with him your appreciation about his job. Your feedback motivate us to continue striving for excellence. We all look forward...

boulder, United States
Reviewed 2 weeks ago

Very nicely appointed hotel with great onsite amenities and services! The cuisine was excellent with local themes. Great views from the upper floors and one of the nicest executive lounges in North America. All of the staff were very friendly and accommodating to our needs. I look forward to returning to this property!

Review collected in partnership with Hilton Hotels & Resorts
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Thank 751jeffreyt
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

Reviewed 4 weeks ago via mobile

A one-night stay was time enough to experience the exceptional service and friendliness of the staff; from bellmen, front desk staff, concierge and in the restaurants, all were very efficient, attentive and friendly - quite refreshing after long business days. Kudos to their hiring and training! Eventually the hotel will need a makeover, specially room bathrooms; however, the bed was...

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Helpful?
Thank Larisa C
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We are happy to share with you that as of last January, the hotel began refurbishing its rooms and will continue on with public...

Georgetown, Guyana
Reviewed 4 weeks ago

Excellent for Business Meetings, Staff was great despite the language difference. I would return to the hotel any time because of the great service rooms and meals. Despite the pool being small I did enjoy the Gym and other facilities that were available.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 500glynisa
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

Fort Collins, Colorado
Reviewed 4 weeks ago

Room was very clean,quiet, in great order and working condition. The beds were very comfortable...has a small fridge and you are provided 2 bottles of water daily. The bathroom had an odd smell everytime the water ran, I think the drain had a problem. The breakfast was wonderful and the service was perfect, friendly and attentive.

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Helpful?
Thank Cjzany
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your feedback from your last stay. It is never pleasant to learn that we were not able to fulfill your expectations. Nevertheless we are thankful to you for having pointed out the area of opportunity that generated your disappointment. Kindly accept our most sincere apologies for any inconveniences the odd smell in...

Georgetown, United States
Reviewed 5 weeks ago

I found my stay at the Hilton Guadalajara a wonderful experience. The Staff was extremely helpful and went out of their way to ensure that I was well taken care of. Everyone spoke English and my room and the rest of the Hotel were well maintained. The food in the restaurants was very good, and the staff always made me...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank G5568IUwaynes
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

Lorain, United States
Reviewed 23 March 2017

Very nice hotel, friendly and helpful staff, hotel rooms clean and comfortable restaurants very good. Location easy as it is close to the freeway. Parking available and reasonable. Other amenities available. Would stay here again should I travel to Guadalajara, Jalisco in the future as there are many things to see and do in close proximity to the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank warnoks
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

Chicago
Reviewed 19 March 2017 via mobile

I stayed in Hilton Guadalajara for a convention of my company for 3 nights. The room was very clean, spacious and, confortable. The only issue in the room was the electricity, not all the power plugs worked. The food at the restaurant Vitrales was very good.

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Thank CruZjA8
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your feedback from your last stay. It is never pleasant to learn that we were not able to fulfill your expectations. Nevertheless we are thankful to you for having pointed out the matter regarding the power plugs. By now, we have met with the leadership team of both Housekeeping and Maintenance in...

Bogota, Colombia
Reviewed 14 March 2017 via mobile

Grrt facilities, outstanding breakfast buffett, great service with lots of smiles and good attitude from employees alway willing to please the customer. Loved the city , great architecture, climate and local grubb.

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Thank fernguerrero58
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

Norfolk, Virginia
Reviewed 14 March 2017

Helpful staff, peaceful room, hotel close to everything, amazing food. First time in Guadalajara, enjoyed expeditions to towns nearby and to Tequila factories. Loved dining and drinking tequilas in Tlaquepaque with Mariachis singing around us

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jose S
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Los Vitrales
Cuisines: Mexican, Argentinian, Chilean, South American, Central American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center. Hilton Guadalajara has 450 rooms, all featuring wireless high speed internet (surcharge), remote control, cable television, computerized air conditioning, security box, 3 telephone, two lines, and magnetic card door locks. 24 Hour In-room dining & Meeting Facilities. Restaurants:Los Vitrales & La Reforma Uno Cantina Restaurant. ... more   less 

Additional Information about Hilton Guadalajara

Address: Avenida De Las Rosas 2933, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $108 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guadalajara 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hotel Style:
#5 Spa Hotel in Guadalajara
#8 Luxury Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#11 Family Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guadalajara staff and other travellers.
13 questions
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Questions? Get answers from Hilton Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on de corners are better, more silent”
416asm, 10 Apr 2017 | Read review
“Higher floors room offer the best views.”
raymasterman, 2 Mar 2017 | Read review
“buy water and alcohol somewhere else”
679ralphs, 14 Jan 2017 | Read review
“Ask for one of the refurbished rooms.”
  • Great shower.
  • Washroom.
SOLTATIO, 9 Jan 2017 | Read review
“On executive floor- don't get room 2005- terrible view and there is a noise from the water heater which is located against the bedroom wall.”
ElenaRizk, 6 Jan 2017 | Read review
5 of 5