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Holiday Inn Cuernavaca

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Holiday Inn Cuernavaca
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200 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Cuernavaca, Mexico
Reviewed 18 November 2015

I had brunch there for their daily buffet. The waiters are helpful and the staff is friendly, however, their promos are not updated and we were invited to have 2x1 and they even had it in a huge sign over Diaz Ordaz Avenue, however, when we were given the check we realized the promo was gone. They apologized but they...

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Helpful?
Thank Mesja
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank you your comments aobut to rooms, restaurant and general property; respect your comments, We have 2 year without promo to 2 x 1 for ladies. Our new promo is special offer to ladies in $149 pesos Monday to Friday Regards

Morelia, Mexico
Reviewed 26 September 2015 via mobile

Excellent rooms with great beds and nice tv. Work space is perfect and service at restaurant and front desk were great. Avoid rooms next to the ice machines because the machine and people that come for ice make a lot of noise. Everything else was nice. It has a nice pool and a bar. Location is not excellent but you...

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Helpful?
1Thank RodrigoSigal
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest:: Thank your for your comments about to service and installation. Regards

Honolulu, Hawaii
Reviewed 14 September 2015

I asked for a quiet room, and I got one. The desk people are quite friendly. If you're on a budget, bring your own water or they make you order from the restaurant at some cost. Most importantly, the internet is blazing, the room was clean and comfy, and for $70/nite its a good value. The grounds here are actually...

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Helpful?
Thank Tom E
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank you for your comments about to property and carefull people to Holiday Inn; Aprecciate your comments.

Reviewed 11 September 2015 via mobile

I have been here for trainning and the experience is great. Service at restaurant is spectacular, everyone is attentive to ones request. Rooms are big and very comfortable. Good for business or vacation. Great gardens, great pool area, great servixe

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Helpful?
Thank Luis R
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Deat guest: Thank you for yhe opportunity to attended in our property, our employees apreciate yor comments about to service. General Manager

Mexico City, Mexico
Reviewed 30 August 2015 via mobile

This is a nice hotel with great facilities, with 2 swimming pools, nice set up. However, I do not recommend it if you are looking for a place to have a quite and relaxed time. In many cases unsupervised the jacuzzi which is supposed to be a place to relax, it has become a place for playing for kids, which...

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Helpful?
Thank JorgeMaq
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank you for your comments about to service and staff people.

Reviewed 28 March 2015

From the outside this hotel seems small and unassuming, but once you get into the inner courtyard of the hotel it almost seems like you are standing in the center of courtyard you begin to feel like you are in an old hacienda. Beautiful ground two pools and open air bar and restaurant, the hotel staff was extremely attentive and...

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Helpful?
Thank Rocky P
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Deat Guest: Thank you for your all comments about to service and hotel installations. Regards General Manager

Atlanta, Georgia
Reviewed 27 March 2015 via mobile

It is the end of March 2015 and I'm here at this hotel for a business conference in the beautiful city of Cuernavaca. The hotel is picturesque, located at a nice location not too far from the city center, has a small swimming pool with a bar nearby as well as an outdoor restaurant. The rooms are well-maintained, but upon...

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Helpful?
1Thank TravelerSpeaks
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest Apreciate your comments about to service and installations, take note about your letter, let me check, I am sure that comments are very important for me Regards General Manager

Dublin, Ireland
Reviewed 24 January 2015 via mobile

The Holiday Inn isn't quite as luxurious as some other hotels but they do their upmost to make it as good as possible and it works! The staff are always super polite and helpful and nothing is too much The outside dinning and pool area is fab - it's like a little oasis in the middle of a hectic city...

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Helpful?
Thank TripTaker050
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Customer: Thank you for your all comments about to service and installations. Regards General Manager

Cuernavaca, Mexico
Reviewed 22 January 2015

Tripadvisor should have a rating between "average" and "very good", meaning "good", that's my rating for this hotel. The food is ok, but the buffet for weekends is better. Very nice rooms, just make sure to ask if they are having a renovation in the premises or inside the hotel BEFORE you make your reservation, I have stayed twice here...

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Helpful?
Thank Mesja
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review

Dear Guest: Thank you for your comments about to service and employees. Respect the guest room and food and bevarege thank you for your comments. Regards General Manager

Reviewed 21 October 2014 via mobile

The hotel is like all that are part of the line of this hotel. The rooms are confortable. The service is good. You can stay there. We request food to the room and it was good. The hotel is beside the Autopista Del Sol, is in a good place, near Cuernavaca and Tepoztlan.

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Thank Gabriel T
Donaciano H, General Manager at Holiday Inn Cuernavaca, responded to this review
Google Translation

Distinguido Cliente: Sirva el presente para enviarle un cordial saludo, ocasión que aprovecho para agradecer sus comentarios acerca de la...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Cuernavaca Hotel is located approximately 15 miles from the Tepoztlan archaeological Zone, 55 miles from Mexico City's Benito Juarez International Airport and 10 miles from CIVAC, Industrial Zone. The hotel is also .5 miles from the Museum botanic, 3 miles from the Courtyard of Borda and Teopanzolco Zone, and 22 miles from Tequesquitengo Lake. Hotel amenities include the two outdoor pools with jacuzzi, playground, exercise room, business center, gift shop, and restaurant - bar Las Cascadas. The hotel also offers room service, valet laundry service, a concierge, babysitting, and free parking. All rooms feature satellite TV, in-room movies, coffeemakers, hairdryers, ice keeper high-speed Internet access, wireless and data port, individual climate controls, irons and ironing boards, smoke detectors. sprinklers, voicemail, safe deposit box, and work desk and some rooms have hidrojet shower or jacuzzi and TV flat screen. All rates booked online include daily Continental breakfastat our restaurant only. ... more   less 

Additional Information about Holiday Inn Cuernavaca

Address: Blvd Gustavo Diaz Ordaz 86 | Colonia Acapantzingo, Morelos, Cuernavaca 62440, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Morelos > Cuernavaca
Price Range: $73 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cuernavaca 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Cuernavaca Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Cuernavaca staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Cuernavaca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are more quiet”
 of 5 bubbles Plog60, 7 Mar 2017 | Read review
“Good locality.”
 of 5 bubbles dayakarr2015, 24 Feb 2017 | Read review
“All rooms are basically the same. Corner rooms are much bigger”
 of 5 bubbles 777drews, 5 Nov 2016 | Read review
“avoid rooms on the third floor and looking outside because there is some sort of equipment (A/A) that runs all night”
 of 5 bubbles 584sergior, 18 Oct 2016 | Read review
“Over looking the pool area”
 of 5 bubbles GLOBALBCD, 6 Aug 2016 | Read review
5 of 5