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Camino Real Sumiya

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273 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Mexico City
Reviewed 8 August 2012

This hotel is lacking . Fortunately there are alternatives in Cuernavaca area . My main gripes are , rooms are average not up to the prices charged . WiFi is charged at 10 dollars . I can't believe that the management is so backward . When I complained at the reception the recepcionist nor duty manager where bothered . Personally...

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2Thank vagabondMexicoCity
Porto, Portugal
Reviewed 14 May 2012

Enjoyed the different pools of this hotel many times. Breakfast was great always with fresh fruit and juices. Dinner choices were also pleasant. It was hard to get used to sleeping with all the chirp noises and wilderness noises around the hotel. I stayed here May/June/July 2010.

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Thank DoCamandro
Mexico City
Reviewed 6 May 2012

I went there for a business retreat. The overall experience was very good. The hotel is a japanese gem hidden in Cuernavaca. The atmosphere is quiet relaxing. The gardens, the wood bridges, all the japanese architecture. They have a great breakfast buffet. The lunch and dinner were also very good. The rooms were stuck a little bit in the 80's....

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Thank SEBASTIAN C
Boston area, MA
Reviewed 26 March 2012

I spent three days in a business retreat here and found it quite relaxing as the grounds were just lovely. My client picked the location. The buffet breakfast was pretty good. The room seemed somewhat in need of updating and the lunch/dinner food just wasn't very good. The fish in particular seemed pretty dated as well. The service was fine...

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Thank letsmakeadeal
Mexico City
Reviewed 21 February 2012

I found it difficult to decide how to rate this hotel. On the one hand the grounds are gorgeous, much nicer than they seem on the website. Huge gardens, beautiful vegetation, spectacular trees, and very authentic Japanese style buildings, as well as two pools. On the other hand there are things which are not what you would expect for a...

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Thank lichita80
mexico city
Reviewed 29 December 2011

I just stayed for a couple of nights, the service at the pool is quite good, until we asked for some shrimp tacos and they brought my snack and not my bf's food, they have to serve both dishes at the same time, so we canceled the order and we better went to the sumiya restaurant, which is quite good,...

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Thank PauSupernova
Mexico City, Mexico
Reviewed 7 October 2011

The hotel is gorgeous!!! gardens, waterfalls, nature, all of which automatically reflects, peace, quiet, relaxation...it's the ideal place to escape for a weekend just to chill and relax and enjoy the silence and the nature. Having said that, I wouldn't go back...Even though the hotel is beautiful, the rooms and the atmosphere makes you feel like you are in a...

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1Thank julian0007
Mexico City, Mexico
Reviewed 7 September 2011

Although this hotel is not what it used to be 5 years ago it still a nice property. Rooms: They are outdated and although they are very clean and the size is ok, the decoration is not what it should be. The hotel should consider changing their rooms or at least bringing soft and not hard beds. Location: Not the...

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1Thank Oscar A
Queretaro, Mexico
Reviewed 6 August 2011

This place is awsome just when you are outside, but rooms are disgusting. Price is too high and it is not clean at all. I got a lizard and some roachs at my room and when I reported this to the staff, they were rude and got upset, I had to call twice to ask them to catch those creepy...

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2Thank Benjamin B
Pasadena, California
Reviewed 5 August 2011

This hotel was highly recommended because of the safety measures and location. The hotel is nice, clean and the grounds are beautiful. We also upgraded to have a continental breakfast included. We met a couple from Texas who have been staying at this hotel for years and return annually. The hotel uses only the Linea Victoria radio taxis which we...

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Thank Back2Pasadena

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting

Additional Information about Camino Real Sumiya

Address: Int Fraccionamiento Sumiya S/N | Jiutepec, Morelos, Cuernavaca 62550, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Morelos > Cuernavaca
Price Range: $120 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Camino Real Sumiya 3.5*
Number of rooms: 163
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Also Known As:
Camino Real Sumiya Cuernavaca
Cuernavaca Hotel Camino Real Sumiya
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Questions & Answers

Here's what travellers have asked, with answers from Camino Real Sumiya staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dinner was OK at the Sushi restaurant but better options exist in town.”
 of 5 bubbles NancyN59, 15 Aug 2016 | Read review
“Internet is bad but at building 3, rooms near the end of the premises...is even worst.”
 of 5 bubbles dcsilvap, 8 Jul 2016 | Read review
“I can´t recommend any room”
 of 5 bubbles carolinab377, 11 May 2016 | Read review
“None, horrible rooms.”
 of 5 bubbles LilyShorty, 20 Apr 2016 | Read review
“Do not stay here”
 of 5 bubbles 326pabloc, 2 Mar 2016 | Read review
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