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Our family stayed at this hotel for 3 nights for business and pleasure.
Strengths: we enjoyed the warm pool and it's peaceful natural surroundings. Very relaxing.
The traditional style of the main building and it's well coifed courtyard was inviting. Staff were constantly cleaning and...More
Response from Ana María L, Gerente at Cuernavaca Racquet ClubResponded yesterday
Thank you to take the time to share with us your experience in the hotel, we will work to improve the points you mentioned above,
I was in the hotel this morning for breakfast with some friends. The place is beautifull, I keep remembering how pretty it is everytime I visit it. The weather was delicious and so was the food. The staff was friendly a little slow but overall...More
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 24 December 2017
Thank you for your visit and comments, we are glad you enjoy your stay with us.
We hope to see you in the next future
We visited Cuernavaca from June 2nd to the 9th, 2017. We stayed at the Racquet club cuernavaca for 3 days. The first day we were placed in a room without a/c, I contacted the manager on duty and he admitted to his mistake and moved...More
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 25 November 2017
Thank you for your visit and preferenace, we hope you can give us the oportunity to attend you the next future,
The racquet club is a tennis club / restaurant / conference centre / hotel. We stayed a couple of nights and the rooms were OK, but lacked amenities like water bottle or coffee refills. The grounds are beautiful and offer a relaxing oasis in Mexico's...More
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 2 June 2017
Thank your for your visit and coments, we will work to imporve the hotel service and amenities .
We hope to see you in the next future,
I was there for a week for business. The hotel is a little old but relatively ok maintained. Some rooms are not equipped with air conditioner and I happened to get one of these rooms. Pls check if you are there during summer.
Thank Constance L
Response from Ana Maria L, Gerente at Cuernavaca Racquet ClubResponded 16 May 2017
Thank you for your visit and comments regardig this hotel, we will be glad to received you in the next future,