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Pacifica Grand

Zihuatanejo Lote 11 y 12 Manzana 7 | Secc. Prolong. Zona Hotelera, Zihuatanejo 40880, Mexico
Apr 9 Apr 10
1 room, 2 adults, 0 children
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Traveller (122)
Room & Suite (46)
Pool & Beach (9)
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09/04/2017 10/04/2017
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    • Excellent80%
    • Very good12%
    • Average2%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “el suspiro” (9 reviews)
    “sister resort” (11 reviews)
    Free Wifi
    Free Parking
    Room Service
    Fitness centre
    4 Star Hotel
    All hotel details
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    Traveller rating
    Traveller type
    Time of year
    All reviews el suspiro sister resort master bedroom free shuttle three buildings cooling pool head concierge beautiful units shuttle times full kitchen every morning fresh rolls large plunge pool la ropa beach rental car peaceful retreat small resort coffee and pastries steep walk open shower
    Reviewed yesterday

    This is a beautiful, serene property overlooking Zihauteno Bay. The rooms are very comfortable and elegant and the food is delicious, especially breakfast. All the staff were very accommodating and friendly. We were so impressed we decided to purchase!

    Review collected in partnership with this hotel
    Reviewed 2 weeks ago

    Firstly, let me say this was our first trip ever to Pacifica Grand or Mexico for that matter. Friends of our invited us to use a week they had received as a bonus for signing up with the resort. Our condo was in the first...More

    Reviewed 3 weeks ago

    We traded into this resort. Last year was great at Pacifica Grand, so when we checked in we were not happy. They put us in a unit above the office and underneath the restaraunt! So, our visit was way different that we expected. We were...More

    Reviewed 3 weeks ago

    There is much to love about Pacifica Grand including views, location and staff. However, there is one major problem! When my husband and I purchased here over 8 years ago, we were shown amazing plans for the resort including, among other things, 3 swimming pools....More

    Response from HectorMT18, Director de Relaciones Públicas at Pacifica Grand

    Dear AliiKa, Thank you for being part of this great family. and thanks for trust in this project that is called Pacifica Grand. We really appreciate your comments, and the time you have taken to talk about this resort. Currently we work very hard at...More

    Reviewed 4 weeks ago

    The resort is so beautiful with a view that is hard to beat. The staff work tirelessly to keep it in perfect condition. Hugo is dedicated to making sure you have everything you could possibly need. He even blew up a floatie for the pool...More

    Review collected in partnership with this hotel
    Response from HectorMT18, Director de Relaciones Públicas at Pacifica Grand

    Dear guest, Wooow! A whole life visiting us, thank you very much for all the trust, and for growing hand in hand with us. We are glad to know that you had a pleasant holiday in our facilities. Thank you for recognizing the great work...More

    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Traveller (122)
    Room & Suite (46)
    Pool & Beach (9)
    Dining (6)
    Nearby Restaurants
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    LOOT: A Surf and Lifestyle Store
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    .48 km away
    Jungle Pizza
    217 reviews
    .67 km away
    Nearby Attractions
    Playa la Ropa
    974 reviews
    .95 km away
    Zihuatanejo Bay
    328 reviews
    .66 km away
    Playa Las Gatas
    669 reviews
    1.28 km away
    Playa Vista Hermosa
    22 reviews
    1.20 km away
    Questions & AnswersAsk a question
    Jim B
    This being March,has there been any work started on the new pool at Grand????
    4 March 2017|
    Response from mteed25 | Reviewed this property |
    Jim B
    Have they started building another pool????
    4 March 2017|
    What is your answer?
    Posting guidelines
    We were here about 4 yrs ago and are coming back in September to celebrate our anniversary. There was only two buildings then and I see that you now have 3. Past guest have mentioned laundry facilities and a mini mart. Where are these located? Is laundry soap available for purchase, is there a cost for doing your laundry? Where is your spa? We have waited along time to come bac here and we can hardly wait to come back.
    24 July 2016|
    Answer Show all 2 answers
    Response from Dunk539 | Reviewed this property |
    Hi. The 'laundry' is two machines located outside the basement of Building 2. We were supplied with soap powder and tokens, but we were all-inclusive. If you're not there's a charge. Machines worked well and were fast! The... More
    Room Tips
    "Building two"
    mteed25, 15 days agoRead review
    "Beware, if you trade into this resort you may be put into the most undesirable unit!"
    Joysgetaway, 21 days agoRead review
    "Beautiful rooms!"
    HonestlyMN, 28 days agoRead review
    "3rd floor is very nice for views and quiet. No elevators so pay heed to walking up and down stairs."
    Bonnie T, 3 months agoRead review
    "If in bldg 3 on 3rd floor, it can be noisy in the AM when the roof top restaurant starts preparing for..."
    BRSSalem, 3 months agoRead review
    "upper floors rooms, but very steep stairs to get to, no elevator."
    CharlotteWanaka, 5 months agoRead review
    "Stairs. No elevators. Ask for lower leve unit."
    Joysgetaway, 7 months agoRead review
    "edificio 1 has the pool on level 1, as well as the lunch spot. edificio 3 has the breakfast and dinner on..."
    ET-MCMLX, 8 months agoRead review
    "Stay in Building 3: it's the newest with big apartments"
    Dunk539, 11 months agoRead review
    "Go to the Italian Night Buffet! Laundry is free and easy. Go to El Cafecito and get a Frappe. Any room is..."
    jockjamz, over a year agoRead review
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