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Hotel Irma

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Hotel Irma
Hotel Irma
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385 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Boston, Massachusetts
Reviewed 18 January 2017

The staff is friendly and helpful. Jaime, Issac, Jayda, Fredrico and Manuel were all people that greeted us by name, and people that we looked forward to seeing every day. The room was always kept clean and Hotel Irma itself has beautiful plantings, a gorgeous infinity pool and a magnificent view of Playa Madeira. This was my seventh visit, but...

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Thank baroconn
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Guest: Thank you very much for your nice comments, which we will extend to all our staff. We always try to exceed your expectations in what we do best, serve you. We look forward to seeing you soon in this great paradise. Best Regards, Yara Cadena General Manager

Crystal, Minnesota
Reviewed 17 January 2017

We have been staying at Hotel Irma since 2004. We try and get there every year. We love the location, the view from the hotel pool area, the wonderful staff, the cleanliness of the hotel, and it is mostly adults. Hotel Irma is 'home' to us. We have met so many wonderful people that also make Irma their home and...

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1Thank Kathy P
Claudia n, Gerente at Hotel Irma, responded to this review

Thank you very much for your pleasant comments, which we will extend to all our staff. Due to the construction of the hotel at the top, we can also offer rooms in low floors, as long as our occupation allows us. As far as coffee is concerned, we made changes that we hope you will notice on your next visit....

Reviewed 12 January 2017

Great location and price. Views are amazing. Excellent service. Rooms are not luxurious. Very, very basic. Great value if you are on a budget. You an walk anywhere for there. Pool is great. Only issue is the rooms are not too comfortable or private.

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2Thank Jason B
Claudia n, Gerente at Hotel Irma, responded to this review

Appreciable guest: Thank you for sharing your experience and time in completing this questionnaire. Of course we will take your comments into account. We hope to see you soon and exceed your expectations. Best regards, Yara Cadena General Manager,

Miramichi, Canada
Reviewed 2 January 2017

My father (68 yrs old) and I (40 yrs old) stayed at Hotel Irma from Dec. 24-31, 2016 and had a good stay overall. Excellent location close to everything. You can walk everywhere. You are right at La Madera beach and only a few minutes from downtown Zihua. It's only a short walk to Playa La Ropa too. Keep in...

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2Thank aalcorn
Claudia n, Gerente at Hotel Irma, responded to this review

Appreciable guest: We're sorry to have bothered to give you a room on the sixth floor. On many occasions the guest booked beforehand and requested us rooms or special requirements such as assigning on a ground floor or near the pool, etc. We are making changes in our menu so you notice the difference in food and drinks. Unfortunately the...

Corcoran, Minnesota
Reviewed 1 January 2017

My wife and I just took our four kids to Zihautanejo and stayed at Hotel Irma for Christmas. The hotel was clean, the staff was awesome, and the view was excellent. The hotel location was perfect. Just a quick walk down the steps to the beach or a 5 minute walk down the street to several great restaurants with both...

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Thank David S
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Mr. David: Thank you for the time and for sharing your stay in Zihuatanejo, for us it is very comfortable for our guests to come back again and again to the Hotel Irma, and do what we like, serve you as you deserve. Sincerely, Yara Cadena General Manager.

Portland, Or
Reviewed 30 December 2016

In Zihuatanejo, the Hotel Irma was a great oasis of views, pools and beaches. My room was 27,. on the second floor and was clean, quiet and had a fine view. The staff was helpful, especially the general manager. I will return.

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2Thank taoofken
Claudia n, Gerente at Hotel Irma, responded to this review

Dear Guest: Thanks for taking the time to share your experience and your kind comments, we always make our distinguished guests feel at home. We hope to see you soon. Sincerely, Yara Cadena General Manager

Reviewed 21 December 2016 via mobile

Very nice, casual hotel. Lovely pool, nice view room. Beginning of trip was exceptionally nice, but later, when schools let out, the pool was crowded and few restrictions put on large families. Drinks are weak, food ok, staff is excellent, as is the location. I would go again, but beware of holiday time.

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1Thank Claudia L
Claudia n, Gerente at Hotel Irma, responded to this review

Dear guest: We appreciate your time in letting us know your comments and experience, regarding the drinks of course we will take action on this matter. We hope to see you soon to make them feel at home and let you know that we work harder than ever to make your next stay better than the previous one. Cordially, Yara...

Denver, Colorado
Reviewed 19 December 2016

Hotel Irma is a good hotel, very clean, and the staff is so wonderfully friendly. Everyone finds time to say hello and have a good conversation. We had excellent service and staff remembered us from a few years ago.

Review collected in partnership with this hotel
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1Thank Josephine T
Claudia n, Gerente at Hotel Irma, responded to this review

Thank you for the time to share your experience and your kind comments, at Hotel Irma we have present to each one of our guests, who help us to be better and to give them the service they deserve. We hope to see you soon. Happy New Year 2017. Best regards, Yara Cadena General Manager.

Pendleton, Oregon
Reviewed 15 December 2016

We spent 5 nights here. Clean, comfortable room. We were not ocean front but had a little court yard to the side - could see the ocean just fine. Nice couple of pools. Coffee not usually ready until closer to 7:30 a.m. Our room did not get cleaned the first day until 3:30. We were in a rush to leave...

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1Thank ORCon
Claudia n, Gerente at Hotel Irma, responded to this review

Dear guest: Thank you very much for your comments and feedback for your stay at the Hotel Irma, we will take into account your comments regarding the rate of transportation. We hope to see you soon. Cordially, Yara Cadena General Manager

Kamloops, British Columbia, Canada
Reviewed 12 December 2016

Spent a week at Hotel Irma at end of November. location close to Zihua. and many many restaurants. Amazing views from the infinity pool. Your troubles melt away as you look out over the ocean. Got breakfast included daily with the package, very good, although no toast. Pancakes were really good. The grounds are well looked after, hotel always clean....

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2Thank Ted B
Claudia n, Gerente at Hotel Irma, responded to this review

Appreciable guest: We really appreciate your comments and the time you took to let us know your experience at the hotel. In relation to the king size beds, of course we have in the hotel and we can offer them as long as our occupation allows us or that your reservation required. I ask you to accept our apologies for...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Hotel Irma

Address: Adelita s/n, Playa la Madera, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: $68 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Irma 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Irma Hotel Zihuatanejo
Hotel Irma Zihuatanejo
Irma Hotel Mexico
Hotel Style:
#4 Best Value Hotel in Zihuatanejo
#9 On the Beach Hotel in Zihuatanejo
#13 Family Hotel in Zihuatanejo
#19 Romantic Hotel in Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Irma staff and other travellers.
21 questions
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Questions? Get answers from Hotel Irma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors have the best view but there are no elevators so if stairs could be an issue request a lower floor room. They do have porters to carry your bags up and down the stairs. (They make it look so easy). The ground floor rooms have bigger balcony space and still have a decent view because the hotel itself is up on a hill overlooking the beach.”
 of 5 bubbles lakesidegal46, 24 Feb 2017 | Read review
“6th floor is 66 stair steps from lobby.”
 of 5 bubbles , 20 Feb 2017 | Read review
“607 if you don't mind stairs has a great view.”
 of 5 bubbles lloydm548, 9 Feb 2017 | Read review
“Book early to have an ocean view”
 of 5 bubbles jackiecasavant, 1 Feb 2017 | Read review
“Ocean view!”
 of 5 bubbles bruceklein, 29 Jan 2017 | Read review
5 of 5