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Viceroy Zihuatanejo

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Viceroy Zihuatanejo
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755 Reviews from our TripAdvisor Community

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Showing 662: English reviews
nyc
Reviewed 27 January 2011

We stayed at the Tides 3 years ago when we first met. The main reason for the choice was that we were looking for a 5 star hotel that was part of the Amex Platinum card program. We were blown away, and had the most romantic trip. Three years later, we chose to spend our honeymoon there. It did not...

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1Thank sophiesadvisor
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr.(s), sohphiesadvisor, Your review it is so detailed and perfectly describes what The Tides Zihuatanejo is all about, that we sincerely appreciate the time you took to send your comments. The best prize to us is your recognitizion and the opportunity of having you returning to our resort. The hotel is so ideally located and we believe that along...

Chicago, IL
Reviewed 26 January 2011

My husband and I just returned from a wonderful stay at The Tides. It was our best vacation since our honeymoon. I can't imagine a better beachfront hotel. The grounds, rooms and service were luxurious, while the friendly staff and unpretentious environment had us completely at ease. The beautiful, lush setting with paths, bridges, water features and small number of...

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1Thank Trav2614
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mrs. Trav2614, It is a satisfaction to know how happy you returned to home after spending your vacation at our resort and moreover, experienced it paradise alike! The staff is the main asset our resort can have and they appreciate that you recognize them this way. It is only through your feedback that we can improve our services and...

Boston, Massachusetts
Reviewed 25 January 2011

My husband and I recently stayed at the Tides for a destination wedding. The service was unbelievable. The staff was so accommodating and friendly. We could not have asked for more. Our room was kept in mint condition, always stocked with what we needed. We also appreciated the complimentary coffee service which was delivered to the room every morning. The...

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1Thank BostonMom13
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mrs. BostonMom13, I want to thank you for your review and also for recommending us as a wedding destination. We certainly believe that weddings are spectaculars and taylor made to create a once in a life time event for the wedding couple. I am glad to learn that the staff was accommodating and extended you all the courtesies that...

Reviewed 18 January 2011

This is my 5 th time at this resort, and it will not be my last. I visited in October and loved the tropical storms, returned in January for nine days of perfest weather. It was alovely relaxing holiday. We travel to Mexico every three month so have been to many different resorts, this one is one of the best....

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1Thank micheelg
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr./Mrs. Micheelg, Warmest greetings from The Tides Zihuatanejo! I want to thank for your preference in our resort, I recognize that you may have many hotel choices in Mexico and we certainly appreciate your choice to stay at a Viceroy Group Hotel. It is motivating to us that you will continue returning to the Tides Zihuatanejo and happy to...

Vienna, Virginia
Reviewed 12 January 2011

From the time my wife and I arrived we knew we would love the Tides. Extraordinary service coupled with privacy and unique architecture made our visit one of our most memorable. We are already looking forward to our next trip.

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1Thank Thraex52
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. Thraex52, Thank you for have chosen our resort to spend your vacation. Stays at the Tides are memorables and it fills us with joy to know that you experienced it this way. We also look forward to your return, please do let me know when you plan to come back to The Tides Zihuatanejo. Best wishes, Carlos Blanco...

Woodbridge, CT
Reviewed 9 January 2011

We just returned from spending ten days at the Tides and our stay was nothing short of incredible. From the moment we arrived to the time we left we encountered the friendliest, most attentive staff and wonderful amenities in a beautiful setting. Because of the holiday, we were on a meal plan, which was expensive but worth it, considering the...

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Thank jap86
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. and Mrs. jap86, Warmest greetings from The Tides Zihuatanejo! It is so glad for us to learn that you enjoyed your experience at our resort and certainly was a pleasure to have had you with us. The meal plan is a good option and it is available throughout the year, and as you mention you can order what...

New Jersey
Reviewed 2 January 2011

Low key and luxurious....impeccable service...unpretentious...heaven! This review has been a long time coming. One of my New Year's Resolutions was to be sure to post my impressions of this wonderful resort. Let me start off by saying that I'm in the travel industry and it takes a lot to "wow" me, but the Tides Zihua did just that. I had...

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4Thank fourmine
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr./Mrs. Fourmine, I want to thank you for your detailed review about your recent stay. It is so inspiring to all of us to learn how much you enjoyed while being with us and by experiencing what The The Tides Zihuatanejo is all about. I do certainly hope to the opportunity of welcoming you back in the near future....

Edinburgh, United Kingdom
Reviewed 23 December 2010

Its an amazing hotel, the best part are the facilities.. pools in every room and huge common pools. The view its incredible and the service is quite efficient.

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Thank Amagaona
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr./Mrs. Amagaona, We appreciate for the time you took to send your review related to your recent stay. It is a pleasure to learn that you enjoyed the facilities including the pool in your suite. Sunsets are just breathtaking and service is provided in a genuine way that we appreciate you could experience it. We look forward to your...

Shanghai, China
Reviewed 26 November 2010

My wife and I celebrated our wedding during a 5-day visit with 40 friends, most of which also stayed at Tides with us. We had picked the resort largely based on reviews from this site, so we were basically taking an educated shot in the dark. Since we live in Shanghai, we planned the event, scheduled activities for our guests...

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1Thank gtc201
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr. gtc201, Thank you very much for your detailed review in regards to your recent stay at The Tides Zihuatanejo. We are honored that you have travelled from so far and selected our resort to celebrate your wedding. It fills us with joy to know that everything came out as expected; from the accommodations and wedding venue to your...

California
Reviewed 12 November 2010

We had an excellent stay at the Tides where everyone was very friendly. The hotel has lounge chairs on the beach, and they have showere for rinsing after swimming so you don't have to bring sand into your room. The infinity pool is beautiful, the restaurants were delicious. The location was perfect, it was very easy to go downtown with...

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Helpful?
Thank Jellobe
CBdelaM, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr./Ms. Jellobe, Thank you for taking the time to post your review regarding your recent experience at The Tides Zihuatanejo. As you mention, the resort is ideally located not only from a short drive of Zihuatanejo downtown but also on the best area of La Ropa beach, being perfect for admire breathtaking sunsets. I am glad you enjoyed it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
La Marea
La Marea
Cuisines: Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Viceroy Zihuatanejo. 46 Guestrooms and suites afford stunning garden and ocean views across a tranquil beach. Relaxed contentment is made complete with award winning Mexican-Pacific cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service. ... more   less 

Additional Information about Viceroy Zihuatanejo

Address: Calle Playa La Ropa s/n, Zihuatanejo 40895, Mexico (Formerly The Tides Zihuatanejo)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: $294 - $1,025 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy Zihuatanejo 5*
Number of rooms: 46
Reservation Options:
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Also Known As:
The Tides Zihuatanejo Hotel Zihuatanejo
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
Villa Del Sol Zihuatanejo
Tides Zihuatanejo
Hotel Style:
#1 Business Hotel in Zihuatanejo
#3 On the Beach Hotel in Zihuatanejo
#3 Top resorts Hotel in Zihuatanejo
#5 Luxury Hotel in Zihuatanejo
#9 Romantic Hotel in Zihuatanejo
#10 Family Hotel in Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Zihuatanejo staff and other travellers.
70 questions
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pasadena, california
2 months ago
pasadena, california

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Questions? Get answers from Viceroy Zihuatanejo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps up grade to an ocean front room for a special occasion”
 of 5 bubbles epdeitr, 11 Mar 2017 | Read review
“I enjoyed the lagoon suite. The beach views rooms (esp ones upstairs) looked very nice as well.”
 of 5 bubbles TexasSunrise, 27 Feb 2017 | Read review
“LS15 was quite”
 of 5 bubbles spiritwalkerperez, 27 Feb 2017 | Read review
“beach suites are fantastic”
 of 5 bubbles alfredorichter6, 24 Feb 2017 | Read review
“The beach suites are the most luxurious and closest to the beach (and the most expensive)”
 of 5 bubbles BA_Ohio, 20 Feb 2017 | Read review
5 of 5