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Viceroy Zihuatanejo

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Viceroy Zihuatanejo
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756 Reviews from our TripAdvisor Community

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Showing 663: English reviews
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Tennessee
Reviewed 2 days ago NEW

Our family of four stayed in a Garden Suite for 5 days and found it delightful! Based on photos, we were expecting two bedrooms; the reality is two bedrooms (one very large), two spacious bathrooms, an enormous walk-in closet in the Master suite, a large living room, adequate kitchen (lots of counter space, sink & small refrigerator, no oven/stove) and...

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Helpful?
Thank Codeedo
Reviewed 1 week ago via mobile

The Viceroy is an amazing balmy oasis on the quaint little beach of Playa La Ropa. A jewel of tropical luxury. The grounds are a gorgeous spread of fountains and botanical gardens. The beautiful restaurants are a few feet from the water. We ate extremely healthy food , often prepared customized to our requests. The service was first rate from...

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Helpful?
Thank Sharon T
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Sharon & Ron, thank you for your time in filling out your review. We are so glad that you have had a wonderful time in our property: you truly have found some new amigos here on Playa La Ropa, come back soon to visit your new extended family in Mexico.... Martin

Chicago, Illinois
Reviewed 2 weeks ago

From the minute you check in at the Viceroy's fabulous palapa lobby complete with soothing contemporary fountain and thoughtful reservationists until only minutes later when you have seen your room and headed to spectacular Playa La Ropa beach just steps away you will have already fallen in love with this special resort. Do enjoy the Mexican style furnishings, exploring the...

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Helpful?
Thank epdeitr
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear epdeitr, thank you very much for your in depth review of our Little Paradise here on Playa La Ropa. Your sentiments about the location, the feel orf our property and the service are hitting the nail on the head. I appreciate your time in writing this review and certainly hope to be able to welcome you back soon Martin

Dallas, Texas
Reviewed 3 weeks ago

Consulting Chef Max Kiperman has done a great job of transforming the La Marea menu. The best choices are locally sourced offerings such as grilled red snapper which were pulled out of the Pacific Ocean just a few hours prior to arriving on your dinner plate. He has also done wonders with the fresh salad offerings. .

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Helpful?
Thank BigD5809
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear BigD5809, thank you for your nice notes about our restaurant and the menú changes we have executed with Chef Kiperman's help; with our focus on what the destination offers and is known for, wonderful freshly caught Marlin, Red Snapper, Tuna, Octopus and so much more, we are now offering the best seafood experience served right on the beach...., we...

San Diego, California
Reviewed 3 weeks ago via mobile

The hotel is great, right on the sand. The staff was amazing and exceptionally friendly and helpful, Marcos at the adult bar makes the best margaritas i have ever had other than my own. Food was marginally. We had dinner at 3 other locations and the food was amazing so it was not for the lack of chefs in the...

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Helpful?
Thank Kdubya50
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Kdubya50, thank you for your nice comments about our property and the destination. Rest assured that we are striving daily, as well from a culinary standpoint, to improve our operation constantly; hopefully you will be back soon to see some of our latests changes implemented, warm regards

Woodbury, Minnesota
Reviewed 3 weeks ago via mobile

This is our fifth year of staying at Viceroy and it gets better each year. The location is perfect - right on playa La Ropa. You can walk to many restaurants - can also walk into town. The people working at the resort are the best - so friendly and helpful - and very attentive! Highly recommend!

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Helpful?
1Thank LoriP1964
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear LoriP1964, thank you very much for your nice comments, we appreciate you as a return guest to our hotel and destination and hope to be able to welcome you back on many more occasions over the next years....

Austin, TX
Reviewed 4 weeks ago

From the moment I arrived at the Viceroy, I felt like I was in heaven. I was actually upgraded to a lagoon suite, which was about 500 - 600sq ft. Gorgeous. And I have so say, SUPER CLEAN!!! The beach and lounge chair area is stunning as are both the pool areas (I spent my time in the adult pool)....

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Helpful?
Thank TexasSunrise
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear TexasSunrise, thank you for your raving review of our property; we very much appreciate you as guest and are extremly content that you have had a wonderful stay, come back soon

Toronto, Canada
Reviewed 4 weeks ago

We spent 4 days in this hotel and the experience was amazing. When you come in you see how beautiful is the hotel. The room is very clean, the service is amazing, the people is very friendly and looking to make you feel very special. The room decoration is impressive. The hotel has exceptional beach front with quality patio furniture....

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Helpful?
Thank Arne_CA
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Arne_CA, I appreciate your time in writing this review; it is great to hear that you not just enjoyed the hotel and its services but as well what Zihuatanejo has to offer; it is wonderful that you enjoyed the town as well. Fortunately your incident at the airport is is not a reflection of the arrival experience overall, my...

Madison, Wisconsin
Reviewed 4 weeks ago

Wonderful staff, great food, beautiful beach, short ride to town. Already planning our next trip to Viceroy! Was sad to hear that the awesome tiki style coral bar is being torn down and replaced with a swimming pool in August. Happy hour with Marcos was a great stop before dinner.

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Helpful?
Thank spiritwalkerperez
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear spiritwalkerperez, thank you for your wonderful review; as you mentioned, we are planning to do some resort enhancements this summer including room renovations and improvements to public áreas. I am sure that you will enjoy the changes once completed....looking forward to having you back soon

Valle de Bravo, Mexico
Reviewed 4 weeks ago

We have been visiting the Viceroy in Zihuatanejo for the last 20 years .Every year we go back eager and certain that we are maximizing the enjoyment from our limited vacation time . Once again, we were there last week and we can only vouch for the extraordinary experience the hotel offers every time we visit. It is so difficult...

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Helpful?
Thank alfredorichter6
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr Richter, thank you very much for your continuous support and the warm comments in your review. We are glad that you have had another great experience with us and we are looking forward to having you back as 'friend of the Viceroy Zihuatanejo family', sunny regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
La Marea
La Marea
Cuisines: Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Viceroy Zihuatanejo. 46 Guestrooms and suites afford stunning garden and ocean views across a tranquil beach. Relaxed contentment is made complete with award winning Mexican-Pacific cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service. ... more   less 

Additional Information about Viceroy Zihuatanejo

Address: Calle Playa La Ropa s/n, Zihuatanejo 40895, Mexico (Formerly The Tides Zihuatanejo)
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: $295 - $1,018 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy Zihuatanejo 5*
Number of rooms: 46
Reservation Options:
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Also Known As:
The Tides Zihuatanejo Hotel Zihuatanejo
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
Villa Del Sol Zihuatanejo
Tides Zihuatanejo
Hotel Style:
#1 Business Hotel in Zihuatanejo
#3 On the Beach Hotel in Zihuatanejo
#3 Top resorts Hotel in Zihuatanejo
#5 Luxury Hotel in Zihuatanejo
#9 Romantic Hotel in Zihuatanejo
#10 Family Hotel in Zihuatanejo
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Zihuatanejo staff and other travellers.
71 questions
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pasadena, california
3 months ago

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Questions? Get answers from Viceroy Zihuatanejo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps up grade to an ocean front room for a special occasion”
 of 5 bubbles epdeitr, 11 Mar 2017 | Read review
“I enjoyed the lagoon suite. The beach views rooms (esp ones upstairs) looked very nice as well.”
 of 5 bubbles TexasSunrise, 27 Feb 2017 | Read review
“LS15 was quite”
 of 5 bubbles spiritwalkerperez, 27 Feb 2017 | Read review
“beach suites are fantastic”
 of 5 bubbles alfredorichter6, 24 Feb 2017 | Read review
“The beach suites are the most luxurious and closest to the beach (and the most expensive)”
 of 5 bubbles BA_Ohio, 20 Feb 2017 | Read review
5 of 5