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Costa Sur Resort & Spa

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Traveller (921)
Room & Suite (362)
Pool & Beach (265)
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Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“private lagoon”(24 reviews)
“barefoot bar”(14 reviews)
“man made lagoon”(12 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Costa Sur Resort & Spa
Special Price: 15% Off + Free Breakfast
Hotel packages
Offers from Costa Sur Resort & Spa
Special Price: 15% Off + Free Breakfast
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,621)
There are newer reviews for Costa Sur Resort & Spa
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Traveller rating
376
381
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49
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161
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49
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All reviewsprivate lagoonbarefoot barman made lagoonnorth towerpool areaocean frontroad noisejuan carlossmall kitchentime shareactivities directorminute bus ridesound of the wavesthe wait staffan older hotelpool volleyballfood and drinks
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291 - 295 of 1,033 reviews
Reviewed 4 January 2017

From the time we checked in on Christmas Eve to the time we left on New Year's Eve, we could not have asked for a better experience. Our ocean front, one bedroom was dated, but extremely clean and well-kept. The employees take great pride in...More

Review collected in partnership with this hotel
Thank teachthem
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 6 January 2017

Dear Guest thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad for being able to satisfy your expectations as well as for having delivered a very successful vacation experience. Our staff is...More

Reviewed 4 January 2017

I stayed at Costa Sur for 6 days and absolutely loved it! The location is beautiful not far from the downtown area and just a short bus ride to Mismaloya. The staff was so friendly and always had great suggestions for food and places to...More

Review collected in partnership with this hotel
1  Thank kaseyf2017
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 4 January 2017

Dear Kasey thank you very much for your nice comments regarding your recent stay at our Costa Sur. We are very pleased to have been able to deliver a great vacation experience and that we satisfied your expectations. It is a fact our staff is...More

Reviewed 2 January 2017

I've been going here for 30 years. The staff are great, and treat you like family. My only complaint is the lack of WIFI/LAN in the rooms. There were three weddings while I was there. That in itself conveys how romantic the location is.More

Review collected in partnership with this hotel
Thank marcgG9474RZ
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 4 January 2017

Dear Guest thank you for your comments regarding your recent stay at our Costa Sur. We have taken note of your observation regarding the wifi issue and would like to let you know that we are already working on the necessary quotes in order to...More

Reviewed 31 December 2016 via mobile

The staff and service at the Costa Sur is always the best. They are so kind, funny and attentive to all our needs when we come here. Oswaldo and Juan and the guys are so amazing!! The ladies and support staff are so good too....More

1  Thank webb
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 4 January 2017

Dear Guest thank you very much for letting us know yoiur impressions about your recent, repeat stay at our Costa Sur. We are very glad to be able to satisfy your expectations every time you visit us and that our great staff keeps up the...More

Reviewed 28 December 2016

We just returned from another 5 night stay over Christmas at Costa Sur. We love the small breakwater that makes swimming in the sea possible, as currents can be deceptively strong along the coast. This visit we only ate at the hotel and ordered room...More

Review collected in partnership with this hotel
2  Thank 447Karen
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 30 December 2016

Dear Karen thank you very much for letting us know about your recent stay at our Costa Sur. We are glad we have been able to become your destination for your travels to Puerto Vallarta through our installations and services. Once again thank you and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 74 - USD 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#23 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 74 - USD 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#23 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (921)
Room & Suite (362)
Pool & Beach (265)
Dining (95)
Amenities (23)
Family and Play Areas (10)
Business Centre & Event Rooms (6)
Questions & Answers
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Jim G
26 April 2018|
AnswerShow all 2 answers
Response from jlcarbary | Reviewed this property |
No but the resort has a laundry service that is pretty inexpensive
0
Votes
JJ18_11
17 April 2018|
AnswerShow all 4 answers
Response from ARNEL A | Reviewed this property |
WiFi is everywhere in the resort. You can take a cab or bus to either Costco or Walmart, but recommended to take a cab back to the resort with groceries. There's also a mini mart in the lobby if you need to get some cereal... More
1
Vote
Lorri K
19 March 2018|
AnswerShow all 3 answers
Response from PamN N | Reviewed this property |
Every balcony looks straight out to the ocean, so I'm trying to picture a balcony that would block a view. During the right seasons we see manta rays breahing, dolphins and turtles from our balcony at Costa Sur. The food is... More
2
Votes
Room Tips
"Magnify mirrors in all bathrooms, better thicker cushions for pool area chairs. I broke my back in January..."
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"Beautiful rooms with great views. Very quiet and clean."
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"All rooms face the ocean but I would ask for a room a few floors above or below the road level as the vehicle..."
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"Should improve on the security"
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