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Costa Sur Resort & Spa

PricelineUSD 99*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 122*
USD 99*
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USD 122*
USD 122*
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Costa Sur Resort & Spa
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1,318 Reviews from our TripAdvisor Community

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Showing 861: English reviews
Oklahoma City, Oklahoma
Reviewed 8 November 2015

Costa Sur was a lovely place to stay for a relaxing week in Puerto Vallarta. The rooms were well sized and comfortable, with great air conditioning and facilities. The balcony views are absolutely beautiful throughout the day. The amenities are well kept and convenient. Pool water was a lovely temperature, chairs for laying in various levels of shade are available,...

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Helpful?
Thank Erich S
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Erich it is truly a pleasure to receive the kind of comments you just posted regarding your recent stay at our Costa Sur. Hurricane Patricia was set to have a very important impact on Puerto Vallarta (it did not fortunately) and we did our best effort to protect all our guests the best way possible and in the most...

Hollister, Missouri
Reviewed 7 November 2015

Location of hotel is excellent - close to town but not in town. A short ride by bus to town. If one wants to go further, simply cross the street to catch another bus. Cost is only 8pesos or 50cents. Another plus - the bus from town stops directly in front of hotel. We were not afraid to return late...

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Helpful?
4Thank Vivien T
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Vivien thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations as well as for having provided a great vacation experience. We will make sure to let Christian know about your comments, as our staff vey much appreciates being recognized...

Guadalajara, Mexico
Reviewed 4 November 2015

First of let me say the hotel was o.k.. The food was great, the staff, for the most part, were very friendly and attentive, and the heated pool was nice too. There is practically no private beach. They have one, but it is too small to lounge around, but plenty of space to swim out a little. I went for...

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Helpful?
1Thank Marco N
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest we are sorry to hear about your impressions regarding your recent stay with us and we would like to let you know that Mabel, our wedding planner, is a hard working colaborator who is more than willing to resolve every situation working closely and directly with the couple to be married in order to make sure they will...

Reviewed 1 November 2015

Costa Sur is located south of the Malecon yet close enough to be a quick drive away. The staff at the hotel were all very friendly and seemed to recognize us as long-time friends after only being there a couple of days. We stayed in the one-bedroom suite which gave us plenty of space. The hotel is a little dated,...

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Helpful?
Thank Justin E
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Jusatin thank you very much for your recent stay's review about our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and that we delivered a really nice vacation experience. We are porud our staff shined above the rest, as they are a large part in our guests' experience and make for unforgettable...

Reviewed 31 October 2015

We checked into the Costa Sur the night before Hurricane Patricia! The hotel staff advised us that the storm was coming, but assured us we would be fine. However, overnight the storm strengthened and the Authorities insisted we evacuate. Costa Sur arranged for buses to take us to an evacuation center. The staff were amazing throughout the ordeal. We returned...

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Helpful?
1Thank corinnewine
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Corinne thank you very much for having taken the time to write your comments about your recent stay at Costa Sur and Puerto Vallarta. We are glad we were able to attend to your needs and deliver a great staff experience throughout hurricane Patricia ordeal and that that experience was enough for you to consider coming back to the...

London
Reviewed 31 October 2015

Lovely resort. Spacious rooms with brilliant sunset views. Location was a quick bus ride into town or a quick taxi trip. Great to have kitchen with fridge and the t.v had some English channels. Our visit was very relaxing and super pleasant.

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Helpful?
Thank ajdooly
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for letting us know your impressions about your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations and that we delivered a pleasant vacation experience. We hope to have the opportunity of hosting you again in a near future at your "home away from home" and...

San Diego, California
Reviewed 27 October 2015

A hotel room in my opinion is just that a room. It is simply a building, some fancy some plain. A resort is the staff that work there. The staff as Costa Sur are top notch. My wife and I were at Costa Sur the day Hurricane Patricia decided to interrupt our vacation. The staff professionally and calmly organized the...

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Helpful?
3Thank dcarl5691
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Dan thank you very much for writing such nice words after your recent stay at our Costa Sur. We cannot agree more with you regarding the fact that a resort's soul and heart is its staff and in our case we are very proud as, one way or another, each and everyone of them did eveything they had to...

Gilbert, Arizona
Reviewed 25 October 2015

The staff here was very friendly and accommodating. Our room was large and comfortable with a great view and refrigerated air. The view from our room was amazing and we enjoyed watching the sunset from our balcony. We will be back!

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Helpful?
Thank Amvigilant
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for your nice comments regarding your recent stay at our Costa Sur. We are very glad we were able to provide the services and friendliness you expected from us and that the vacation experience was a very good one. We are proud of our staff and they have showed, this time again, their warmth...

Apple Valley
Reviewed 24 October 2015

Your room could not be more of an ocean view than what you get here, look out the window and it's nothing but water, and if it's high tide, you can look down and see nothing but water also (only bad thing is that there is no beach when it's high tide, so the stairs leading to the beach from...

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Helpful?
1Thank Susieqa
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for your great comments about your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectatrions, as well as for having been able to provide a great vacation experience. We will make sure to let our staff know about the way they provided their service, as positive...

Reviewed 23 October 2015

We visit annually and continue to love this place! The staff make the place number one! We love both Juan's at the entrance. The activity staff is number one as well. They keep us all entertained all week. Veronica in member services is always helpful. They did institute a new rule that you have to wash your own dishes or...

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Helpful?
1Thank Cindy J
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Cindy thank you very much for taking the time to comment on your recent stay at our Costa Sur. It is a pleasure to know that we have been able to satisfy your expectations year after year and that our staff has proudly represented us. We will make sure to let all mentionned in your comments know about your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 

Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $114 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com, Hotwire, Vacatia, Priceline, Booking.com, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Costa Sur Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur
Hotel Style:
#15 Business Hotel in Puerto Vallarta
#22 Spa Hotel in Puerto Vallarta
#29 On the Beach Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Costa Sur Resort & Spa staff and other travellers.
85 questions
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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“plan to bring your own utensils, salt and pepper”
c0nniesa, 15 May 2017 | Read review
“Room are of older quality, beds sinking, comforters old, pillows hard and big; bathrooms have old tiles, counters and drain system- dont think to put to much TP in toilet; kitchen counters are old but do have dishes, equipment for your long stays; room balcony from floors 2 and up are small and have no small chairs to allow for sitting, but first floor rooms are noisy due to people traffic. I think rooms are to costly for the quality and disturbance of locals and weddings, the price I paid was $105.00 a night- it would be best to charge $85.00 a night at this location- that would be fair. ”
581margaritar, 15 May 2017 | Read review
“See if any of the remodeled rooms are available.”
35blaineb, 13 May 2017 | Read review
“Upgrades needed in bath and kitchen/bar area.”
williamsJ3890FS, 28 Apr 2017 | Read review
“Great ocean views from the rooms.”
Erich13071, 26 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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