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Costa Sur Resort & Spa

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Traveller (921)
Room & Suite (362)
Pool & Beach (265)
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Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“private lagoon”(24 reviews)
“barefoot bar”(14 reviews)
“man made lagoon”(12 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Costa Sur Resort & Spa
Special Price: 15% Off + Free Breakfast
Hotel packages
Offers from Costa Sur Resort & Spa
Special Price: 15% Off + Free Breakfast
Hotel packages
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,617)
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Traveller rating
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All reviewsprivate lagoonbarefoot barman made lagoonnorth towerpool areaocean frontroad noisejuan carlossmall kitchentime shareactivities directorminute bus ridesound of the wavesthe wait staffan older hotelpool volleyballfood and drinks
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271 - 275 of 1,031 reviews
Reviewed 20 January 2017

Close enough yet private. My husband and I and our children (28, 23, 17). Us a honey moon suite and the kids a mini apartment. The kids loved there apt. and we shared the honey moon suite with our daughter a couple of nights and...More

Thank Debbie W
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 25 January 2017

Dear Mrs. Wiggins thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad you decided to stay with us and that you took advantage of our location to visit all Vallarta has to...More

Reviewed 18 January 2017

This was my first trip to mexico. I flew in alone and met up with some friends and family. I felt safe and happy the whole time. It was beautiful everyone was friendly and helpful! I hope to come back one day. The prices were...More

Review collected in partnership with this hotel
Thank Amber Q
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 25 January 2017

Dear Amber thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad we were chosen as your option for your first time in Mexico, as well as for having been able to deliver...More

Reviewed 17 January 2017

My boyfriend and I took advantage of an online travel offer, booked this on Sunday and showed up on Tuesday. We were not interested in the larger resorts in the area. Our rate included "American Breakfast" which was a great deal (2 eggs any style...More

Review collected in partnership with this hotel
Thank Jory L
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 18 January 2017

Dear Guest thank you very much for such a detailed review of our Costa Sur, I do not think there is much more to add, looks like you enjoyed most of our areas and activities. We are very glad you decided to take the offer...More

Reviewed 17 January 2017

Great place. Amazing property and views. Staff are super friendly and go above and beyond. Very clean and safe. Speaking of safe, the one that was in our room was broken as well as the balcony sliding glass door. The latch did not lock. We...More

Review collected in partnership with this hotel
Thank shaunb718
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 18 January 2017

Dear Guest thank you very much for taking the time to comment on your recent stay at our Costa Sur. Your comments are very impoortant to us and we are making sure to look into the maintenance issues you are reporting in order to correct...More

Reviewed 16 January 2017

Unfortunatly, I experienced a poor service level from the hotel personnel. I spent 2 nights, but was sad to see the lack of attention and service from the waiters, one night went to the bar by the pool, we sat down several minutes, 2 bar...More

Thank Rafael V
Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 18 January 2017

Dear Rafael thank you very much for the time taken in commenting about your recent stay with us. Your observations are very important and we would like to apologize for the lack of service you encountered while our guests. We want to assure you we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 76 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#23 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 76 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#23 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (921)
Room & Suite (362)
Pool & Beach (265)
Dining (95)
Amenities (23)
Family and Play Areas (10)
Business Centre & Event Rooms (6)
Questions & Answers
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JJ18_11
17 April 2018|
AnswerShow all 4 answers
Response from ARNEL A | Reviewed this property |
WiFi is everywhere in the resort. You can take a cab or bus to either Costco or Walmart, but recommended to take a cab back to the resort with groceries. There's also a mini mart in the lobby if you need to get some cereal... More
1
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Lorri K
19 March 2018|
AnswerShow all 3 answers
Response from LizAbbotsford | Reviewed this property |
Our room was quiet and over looking the ocean, 10th floor. They offer different evenings that are theme based, however, you can order off the menu as well. Variety of food items to satisfy anyone's tastes. Our favourites... More
1
Vote
ddn
16 March 2018|
AnswerShow all 2 answers
Response from ScottJefe | Reviewed this property |
Yes, it’s a good buffet. However it’s not USA Barbecue if that what you’re expecting. Think more along the line of grilled meats, and you’ll be happy.
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Votes
Room Tips
"Beautiful rooms with great views. Very quiet and clean."
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"All rooms face the ocean but I would ask for a room a few floors above or below the road level as the vehicle..."
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"Should improve on the security"
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"Try to get a renovated room."
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