We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Puerto Vallarta
Log in Join
More
    Help Centre

    Costa Sur Resort & Spa

    1,617 reviews
    #34 of 121 Hotels in Puerto Vallarta
    Save
    Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
    011 52 33 4160 4636
    Hotel website
    Expedia.com
    USD 143*
    USD 117*
    View Deal
    SAVE USD 26
    Booking.com
    USD 143*
    View Deal
    Travelocity
    USD 117*
    View Deal
    Hotwire.comUSD 117*
    Orbitz.comUSD 117*
    TripAdvisorUSD 117*
    View all 7 deals
    * Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
    Expedia.com
    USD 117*
    Booking.com
    USD 143*
    Travelocity
    USD 117*
    Hotwire.com
    USD 117*
    Orbitz.com
    USD 117*
    TripAdvisor
    USD 117*
    HotelsForEveryone
    View all 7 deals
    Collapse deals
    All photos (1,388) 1,388
    Full view
    Certificate of Excellence
    Traveller (921)
    Room & Suite (362)
    Pool & Beach (265)
    Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
    Watch prices for this hotel.
    We’ll alert you of any changes.
    Sign up
    Overview
    4.0
    1,617 reviews
    • Excellent42%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “private lagoon”(24 reviews)
    “barefoot bar”(14 reviews)
    “man made lagoon”(12 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    3 Star Hotel
    All hotel details
    Offers from Costa Sur Resort & Spa
    Special Price: 15% Off + Free Breakfast
    Hotel packages
    Contact Info
    Hotel website
    011 52 33 4160 4636
    Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico See on map
    Offers from Costa Sur Resort & Spa
    Special Price: 15% Off + Free Breakfast
    Hotel packages
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    29 Apr.30 Apr.
    |
    1 room, 2 adults, 0 children
    Standard Room
    Getting you more information on this room More
    Free Cancellation
    Book now, pay at stay!
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from USD 117.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Vallarta hotels with availability
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c999b7a06ce349c4b91047b28785fe13", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":559384,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78894767],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":117,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c999b7a06ce349c4b91047b28785fe13","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":143,"lowestMetaPrice":117,"additionalPartner":false,"highestMetaPriceDisplay":143,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":143,"lowestMetaPrice":117,"highestMetaPriceDisplay":143,"hotelName":"Costa Sur Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM5OTliN2EwNmNlMzQ5YzRiOTEwNDdiMjg3ODVmZTEzIiwiQUlLIjoiMjhkZmEyYTkzZTE4NGE3ZTk2ZDZkYTBhYmVlYmQxNjUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "USD 117", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78894767":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Reviews (1,617)
    Write a Review
    There are newer reviews for Costa Sur Resort & Spa
    See the most recent reviews
    Filter reviews
    1,031 results
    Traveller rating
    374
    381
    161
    66
    49
    Traveller type
    Time of year
    LanguageEnglish
    More languages
    374
    381
    161
    66
    49
    Show reviews that mention
    All reviewsprivate lagoonbarefoot barman made lagoonnorth towerpool areaocean frontroad noisejuan carlossmall kitchentime shareactivities directorminute bus ridesound of the wavesthe wait staffan older hotelpool volleyballfood and drinks
    FilterEnglish
    Updating list...
    271 - 275 of 1,031 reviews
    Reviewed 20 January 2017
    First Time but not the Last at CSR&S

    Close enough yet private. My husband and I and our children (28, 23, 17). Us a honey moon suite and the kids a mini apartment. The kids loved there apt. and we shared the honey moon suite with our daughter a couple of nights and...More

    Thank Debbie W
    Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 25 January 2017

    Dear Mrs. Wiggins thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad you decided to stay with us and that you took advantage of our location to visit all Vallarta has to...More

    Reviewed 18 January 2017
    Wow!

    This was my first trip to mexico. I flew in alone and met up with some friends and family. I felt safe and happy the whole time. It was beautiful everyone was friendly and helpful! I hope to come back one day. The prices were...More

    Review collected in partnership with this hotel
    Thank Amber Q
    Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 25 January 2017

    Dear Amber thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad we were chosen as your option for your first time in Mexico, as well as for having been able to deliver...More

    Reviewed 17 January 2017
    Lovely and Unpretentious, Great Location

    My boyfriend and I took advantage of an online travel offer, booked this on Sunday and showed up on Tuesday. We were not interested in the larger resorts in the area. Our rate included "American Breakfast" which was a great deal (2 eggs any style...More

    Review collected in partnership with this hotel
    Thank Jory L
    Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 18 January 2017

    Dear Guest thank you very much for such a detailed review of our Costa Sur, I do not think there is much more to add, looks like you enjoyed most of our areas and activities. We are very glad you decided to take the offer...More

    Reviewed 17 January 2017
    Very nice BUT

    Great place. Amazing property and views. Staff are super friendly and go above and beyond. Very clean and safe. Speaking of safe, the one that was in our room was broken as well as the balcony sliding glass door. The latch did not lock. We...More

    Review collected in partnership with this hotel
    Thank shaunb718
    Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 18 January 2017

    Dear Guest thank you very much for taking the time to comment on your recent stay at our Costa Sur. Your comments are very impoortant to us and we are making sure to look into the maintenance issues you are reporting in order to correct...More

    Reviewed 16 January 2017
    Poor service level CostaSur

    Unfortunatly, I experienced a poor service level from the hotel personnel. I spent 2 nights, but was sad to see the lack of attention and service from the waiters, one night went to the bar by the pool, we sat down several minutes, 2 bar...More

    Thank Rafael V
    Response from GerryNayarit, General Manager at Costa Sur Resort & SpaResponded 18 January 2017

    Dear Rafael thank you very much for the time taken in commenting about your recent stay with us. Your observations are very important and we would like to apologize for the lack of service you encountered while our guests. We want to assure you we...More

    View more reviews
    1…5354555657…207
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Restaurant
    Pool
    Fitness Centre with Gym / Workout Room
    Beachfront
    Free Parking
    Room Service
    Free Internet
    Bar/Lounge
    Spa
    Hotel Amenities
    Free Parking
    Room Service
    Children Activities (Kid / Family Friendly)
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Breakfast Available
    Room amenities
    Air Conditioning
    Microwave
    Refrigerator in room
    Things to do
    Restaurant
    Pool
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Heated pool
    Adult pool
    Outdoor pool
    Details
    Price range
    USD 76 - USD 178 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #15 Business Hotel in Puerto Vallarta
    #18 Spa Hotel in Puerto Vallarta
    #23 On the Beach Hotel in Puerto Vallarta
    #25 Family Hotel in Puerto Vallarta
    #34 Romantic Hotel in Puerto Vallarta
    Room types
    Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    USD 76 - USD 178 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #15 Business Hotel in Puerto Vallarta
    #18 Spa Hotel in Puerto Vallarta
    #23 On the Beach Hotel in Puerto Vallarta
    #25 Family Hotel in Puerto Vallarta
    #34 Romantic Hotel in Puerto Vallarta
    Room types
    Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
    Show More
    Show Less
    Add Photo Photos
    All photos (1,388) 1,388
    Full view
    Traveller (921)
    Room & Suite (362)
    Pool & Beach (265)
    Dining (95)
    Amenities (23)
    Family and Play Areas (10)
    Business Centre & Event Rooms (6)
    See all
    Questions & Answers
    Ask a question
    See all 93 questions
    JJ18_11
    17 April 2018|
    AnswerShow all 4 answers
    Response from ARNEL A | Reviewed this property |
    WiFi is everywhere in the resort. You can take a cab or bus to either Costco or Walmart, but recommended to take a cab back to the resort with groceries. There's also a mini mart in the lobby if you need to get some cereal... More
    1
    Vote
    Lorri K
    19 March 2018|
    AnswerShow all 3 answers
    Response from LizAbbotsford | Reviewed this property |
    Our room was quiet and over looking the ocean, 10th floor. They offer different evenings that are theme based, however, you can order off the menu as well. Variety of food items to satisfy anyone's tastes. Our favourites... More
    1
    Vote
    ddn
    16 March 2018|
    AnswerShow all 2 answers
    Response from ScottJefe | Reviewed this property |
    Yes, it’s a good buffet. However it’s not USA Barbecue if that what you’re expecting. Think more along the line of grilled meats, and you’ll be happy.
    0
    Votes
    123456…31
    Room Tips
    "Beautiful rooms with great views. Very quiet and clean."
    Read review
    "All rooms face the ocean but I would ask for a room a few floors above or below the road level as the vehicle..."
    Read review
    "Should improve on the security"
    Read review
    "Try to get a renovated room."
    Read review
    Show More
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing