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Costa Sur Resort & Spa

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1,173 Reviews from our TripAdvisor Community

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Showing 763: English reviews
Gilbert, Arizona
Reviewed 8 April 2015

As other reviewers have noted, older property in good shape. Cleanliness, and condition, and staff were more than acceptable. More fancy or more expensive would not have made stay in Puerto Vallarta more fun. Easy access to town by taxi or local bus at front door. Far enough away from town to be quiet and less hustle, close enough for...

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Helpful?
1Thank rockymntlover
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest we would like to thank you for having taken the time to comment about your recent stay at our Costa Sur. We are glad we were able to provide a fun and great vacation experience, as well as for being able to satisfy your expectations. We hope you will give us the opportunity of hosting you back in...

Chicago, Illinois
Reviewed 8 April 2015

I was recently here for a gay wedding - what a SPECTACULAR setting and presentation! The views were amazing and so was the food. The rooms ALL have ocean views and terraces! The private beach and lagoon are heavenly. You never want to leave this place! And to get to the Romantica Zone or Old Vallarta downtown is a quick...

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1Thank GayTravelGuys
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations as well as for having been able to provide a great vacation and personal experience. We will be waiting for you on a return trip to Puerto Vallarta and...

Los Angeles, California
Reviewed 8 April 2015

We just stayed 6 nights at Costa Sur. Yes, the hotel is older and not quite at the level of some of the 4 or 5 star resorts in PV. But you really can't beat the value of an oceanfront room that you can get here. When we got there, we were given a 2nd floor room. I recalled from...

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Helpful?
1Thank PattyWong
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Patty thank you very much for taking the time to comment about your recent stay at our Costa Sur. We are very glad to have been able to satisfy your expectations, as well as for providing an enjoyable family experience. It is a fact the pool towels had been ordered, but unfortunately the vendor did not meet the dead...

Ithaca, New York
Reviewed 6 April 2015

Book this with travelzoo, you get the best deal. I didnt and was a bit upset at how much I didnt get with my booking. I booked for 4 days with an 11 year old boy. Room sucked and had its good points but try to get the remodeled 8th floor. mine on the 6th floor had an independant ac...

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3Thank moppiesue
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you for taking the time to comment on your February stay at our Costa Sur. It is a pleasure to know we were able to satisfy most of your expectations and that you had a good vacation experience with your son. We have taken note of the issues encountered in your room and will make sure to...

Gold Coast
Reviewed 5 April 2015

This is an older hotel, I was told one of the first timeshares in PV. It is on the south shore approx 15 mins by bus to downtown. Bus stop is opposite and is frequent @ 8 pesos (about 50c) They have made a beautiful rockpool around the waterfront which provided a calm and safe swimming experience. After the tide...

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3Thank itchyfeetGoldCoast
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you much for having taken the time to comment abour your recent stay at our Costa Sur. It is a pleasure for us to have provided a great vacation experience, as well as having satisfied your expectations through our installations and friendly staff, which is a very important part of our success. We will make sure to...

Lethbridge, Canada
Reviewed 1 April 2015

The building is older and is in need of updates but it is clean and the beds are wonderful and soft. New Tvs and lots of stations. (can get English on lots of stations if you change the TV settings under audio pick SAP and it will say if it can switch to English) The Kitchens are adequate The fridges...

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Helpful?
2Thank DeltaDawn90
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. We are glad we were able to satisfy your expectations, as well as having provided a nice and relaxing vacatrion experience. The "Adults only" pool was set up in order to provide a quiet and relaxing area during periods of...

Orange, California
Reviewed 1 April 2015

We've been members of Costa Sur since 2002 and every time we come, it continues to make us happy. We were originally on the 10th floor in a studio room but happened to find the 8th floor had been totally renovated into a very nice resort! We upgraded to this floor for 4 nights and were happy with our move....

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1Thank karla k
GerryNayarit, Director General at Costa Sur Resort & Spa, responded to this review

Dear Karla what a pleasure to know that we provided a very successful vacation experience and that, one more time, we satisfied your expectations. Yes, the rooms on the 8th. floor are brand new and really comfortable and updated with lots of different details which we are very glad you noticed and took advantage of. As you very well mention,...

Anchorage, United States
Reviewed 31 March 2015

We are actually still here for one more night. Room 802 with a gorgeous view of Banderas Bay. Everything about this place is wonderful especially the staff. Great setting. Great gym. Bus right out front.

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4Thank Sam K
GerryNayarit, Director General at Costa Sur Resort & Spa, responded to this review

Dear Sam thank you very much for taking some time off of your vacation to let us know about your stay at our Costa Sur. We are very glad to have been able to provide a successful vacation experience and been able to satisfy your expectations. We are proud of our staff, as they are a very big part of...

BC, Canada
Reviewed 27 March 2015

The title sums it up, this place is a good value. The views are wonderful, there is a nice micro beach, the beds are comfortable, the staff are amazing, the food is good, though pricey for the quality. There is wifi but works better at the lobby or pool area. The property does need a refit, as there is visual...

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4Thank beachgringoBC
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for your recent stay's comments on our Costa Sur. We are glad we were able to provide a nice vacation experience, as well as satisfied your expectations. It is a fact our resort is more oriented to the family and quieter crowds as we are a bit off downtown but still close enoguh for...

Reviewed 25 March 2015

We stayed here for 3 nights. The Hotel is very nice. The lobby has a nice store and has everything you may need..beer..snacks..clothes..fresh fruit..meds..etc. The room was an ocean front studio. Very Spacious.Very nice.Very Clean. The bathroom was spacious as well. The TV was great!lots of channels but you won't be watching so much TV with the Amazing VIEW. The...

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2Thank GoTexasGirl
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for such an originally written review on your recent stay at our Costa Sur. We are very glad we were able to inspire you and that we satisfied your expectations, providing a great vacation experience. Thank you once again an we will definitely be waiting for your return visit to your "home away from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 

Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $115 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Costa Sur Resort And Spa
Costa Sur Hotel Puerto Vallarta
Playa Del Sol Costa Sur
Hotel Style:
#15 Business Hotel in Puerto Vallarta
#21 Spa Hotel in Puerto Vallarta
#28 On the Beach Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Costa Sur Resort & Spa staff and other travellers.
79 questions
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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Weather was perfect mid 80s the whole time. Ocean View and Balcony/Sound of Waves are quiet when sliding door closed. Amazing Staff.”
 of 5 bubbles debbiewE1305MG, 19 Jan 2017 | Read review
“I literally can't think of anything that wasn't perfect with the room!”
 of 5 bubbles amberq91, 18 Jan 2017 | Read review
“All rooms face the magnificent bay. 13th floor -- we could see for miles. We left the sliding glass door to the balcony open all night to hear the wonderful gentle waves over the rocks. The room looked exactly like the pictures online. Spacious, quiet, and very comfortable.”
 of 5 bubbles J0ryL, 16 Jan 2017 | Read review
“All rooms have a water view. Fireworks were great on New Year's Eve.”
 of 5 bubbles barbarapwa, 15 Jan 2017 | Read review
“Don't stay here”
 of 5 bubbles DBangit, 15 Jan 2017 | Read review
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