We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Park Royal Puerto Vallarta

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Park Royal Puerto Vallarta
Park Royal Puerto Vallarta
Panoramas (17)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

869 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Park Royal Puerto Vallarta
See the most recent reviews
Showing 493: English reviews
Reviewed 12 March 2017

My best friend and I decided to take a girl trip and decided on this resort. It looked beautiful and when we got there it was beautiful. The people were friendly. On the second night, our nightmare started. We were in our room sleeping after a day of fun and one of the staff members broke into our room. We...

 Report
Helpful?
2Thank Christina M
Gabriel Z, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: First and foremost, we would like to express our gratitude for staying at Park Royal Puerto Vallarta. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. We extend an honest apology to you for the unpleasant situation occurred during your stay. We...

Naperville Il
Reviewed 6 March 2017

This was our first trip to Puerto Vallarta. Our stay was from February 10-21 and it was the best vacation ever. We ate at the hotel every day and never, ever got sick or saw others get sick. The rooms are very large with beautiful ocean views and housekeeping does the best job we have ever seen. The food is...

 Report
Helpful?
3Thank JeanAnneW
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: First and foremost, we would like to express our gratitude for staying at Park Royal Puerto Vallarta. Thank you for taking the time to share the delightful experience you had. It is an honor to read how much you enjoyed our facilities and services. Our mission is to make your stay as pleasant as possible and it is...

Canada
Reviewed 4 March 2017

I'll start by saying that the newly renovated Park Royal has become a nice facility the room we were given was nicely appointed and the ocean front location and balconies are very nice. While more work is ongoing the end result I'm sure will be nice. That said there is a problem here that the hotel is not addressing seriously...sick...

 Report
Helpful?
2Thank 482fredb
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: Thank you for your stay at Park Royal Puerto Vallarta. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service. We extend an honest apology to you for the unpleasant situation occurred during your stay. It is important to share with you, that we perform the corresponding bacteorological exams and of...

Reviewed 4 March 2017

Fantastic beach, very friendly and helpful people , the beer was served with absolute best or perfect temperature, The bus stops right in front which makes it convenient to travel to PV. The food was very good with many choices.

 Report
Helpful?
Thank Wolfgang P
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Puerto Vallarta. It is enormously satisfying to know that you had a memorable stay. That is one of our main goals and it is good to know that we are on the right track. We look forward to...

Barrhead, Canada
Reviewed 2 March 2017

Always being on the north side of PV we decided to try something different for a few days and go on the south side of PV. The beach was very pretty and the sand was beautiful white, powder. However, the waves got bigger with each of the three days. We didn't sleep for the last two nights as the noise...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Terese1964
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Puerto Vallarta. Thank you for pointing out every little detail that you enjoyed during your stay. It is our pleasure to find out that our efforts are yielding results. Your words encourage us to work hard so as...

Reviewed 26 February 2017

We returned last week from our trip to Puerto Vallarta and stay at the Park Royal. Had a great time and would definitely return to this establishment. The staff and the location make this hotel nearly perfect. Granted the facility needs some updating but it is my understanding that renovation is currently underway. It is not an American hotel and...

 Report
Helpful?
1Thank James M
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: Let us thank you in the first place for staying at Park Royal Puerto Vallarta and for taking the time to share your pleasant experience. It is enormously satisfying to know that you had a memorable stay. That is one of our main goals and it is good to know that we are on the right track. Thanks...

Roscoe, Illinois
Reviewed 25 February 2017

No watersports proviced. No entertainment. Nothing to do. Staff was wonderful, however, and the location is beautiful. Away from the bustling town, so you need to take a cab or bus everywhere. They are readily available, however.

Review collected in partnership with this hotel
 Report
Helpful?
4Thank suede55
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of your recent holidays. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. We are truly sorry to read the inconveniences you went through during...

Pacifica, California
Reviewed 25 February 2017

This place is just the pits. From the non working elevators, to the ice cold pool, lackluster, dirty rooms, poor food quality and not enough choices, no convenient store, absolutely no entertainment (it's a ghost town after 8 p.m.), no snorkeling, no tennis (although there's a court without a net), no kayaking, no NOTHING! Food made me sick with the...

 Report
Helpful?
1Thank AlliBalli44
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: Let us thank you in the first place for staying at Park Royal Puerto Vallarta. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We are truly sorry to read the inconveniences you went through during your stay. We are currently implementing action...

Urbana, Missouri
Reviewed 23 February 2017

1) There is NO steak house which is listed on their website. 2) There is NO snorkeling and kayaking available for guests, which is clearly listed on their website! And even told me they have a lot of trouble with guests expecting that, uh yeah! 3) We got food poisoning the first day there. 4) Reserved a king bed with...

 Report
Helpful?
3Thank kjdavis1
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: Thank you for your preference. It was a pleasure to welcome you at Park Royal Puerto Vallarta. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service. Please accept our most sincere apologies for the unfortunate situation experienced during your stay. We are currently implementing action plans to revert this situation....

Denver, Colorado
Reviewed 21 February 2017

We have been going to PV for 20 + years. The last several of which we have stayed at what was the Presidente`Hotel, which became the Best Western, and is now Park Royal. We were saddened at how the Best Western had let the place deteriorate, but heartened that Park Royal is determined to get it back to the pristine...

 Report
Helpful?
3Thank Sean M
Park Royal P, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: First and foremost, we would like to express our gratitude for staying at Park Royal Puerto Vallarta. Thank you for taking the time to share the delightful experience you had. It is an honor to read how much you enjoyed our facilities and services. Our mission is to make your stay as pleasant as possible and it is...

982 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (531)
Viewed
Room/Suite (77)
Viewed
Pool/Beach Area (106)
Viewed
Hotel & Grounds (88)
Viewed
Family/Play Areas (3)
Viewed
View from Room (43)
Viewed
Dining (45)
Viewed
Bathroom (14)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (154)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (414)
Viewed
Amenities (43)
Viewed
Beach (13)
Viewed
Junior Suite (50)
Viewed
Master Suite (100)
Viewed
Nuptial Suite (51)
Viewed
Pool (38)
Viewed
Dining (72)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (8)
Viewed
View from Room (1)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (9)
Viewed
Family/Play Areas (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Puerto Vallarta hotels
3.7 km away
Costa Sur Resort & Spa
Costa Sur Resort & Spa
#37 of 126 in Puerto Vallarta
1,297 reviews
9.1 km away
Buenaventura Grand Hotel & Great Moments All Inclusive
Buenaventura Grand Hotel & Great...
#22 of 126 in Puerto Vallarta
2,476 reviews
2.6 km away
Barcelo Puerto Vallarta
Barcelo Puerto Vallarta
#35 of 126 in Puerto Vallarta
4,202 reviews
Show Prices
Show Prices
Show Prices
12.8 km away
Vamar Vallarta All Inclusive Marina and Beach Resort
Vamar Vallarta All Inclusive Mar...
#40 of 126 in Puerto Vallarta
1,517 reviews
10.3 km away
Canto Del Sol Plaza Vallarta
Canto Del Sol Plaza Vallarta
#32 of 126 in Puerto Vallarta
2,446 reviews
11.7 km away
Krystal Puerto Vallarta
Krystal Puerto Vallarta
#56 of 126 in Puerto Vallarta
1,462 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Park Royal Puerto Vallarta

Address: Carretera Barra de Navidad KM 8.5, Puerto Vallarta 48390, Mexico (Formerly BEST WESTERN PLUS Suites Puerto Vallarta)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $177 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Puerto Vallarta 3.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Hotels.com, Travelocity, Cheap Tickets, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Park Royal Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#32 Spa Hotel in Puerto Vallarta
#52 On the Beach Hotel in Puerto Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Park Royal Puerto Vallarta staff and other travellers.
69 questions
Ask a question

See all questions (69)

Questions? Get answers from Park Royal Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms need upgrading for the time being they were comfortable. park royale doing reno's, im sure it will be great when they are done.”
rformanek68, 13 Apr 2017 | Read review
“Higher floors have better ocean views. If you are on floor 1-4, the view is mostly the pool and dining area.”
volleyk2, 1 Apr 2017 | Read review
“ocean view room was great, 4th floor had some wi-fi”
Christopherox, 22 Mar 2017 | Read review
“Make sure you secure a renovated room. I think they are all done on floor 9 but not sure where else.”
BabyGoats, 14 Mar 2017 | Read review
“Higher floors have the best sunset views and are renovated.”
JeanAnneW, 5 Mar 2017 | Read review
5 of 5