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Mayan Palace Puerto Vallarta

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Mayan Palace Puerto Vallarta
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728 Reviews from our TripAdvisor Community

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There are newer reviews for Mayan Palace Puerto Vallarta
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Showing 643: English reviews
San Clemente, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 March 2013

We recently stayed at the Mayan Palace Marina in Puerto Vallarta for 2 weeks in a 2 bedroom/2bath until facing the pool. The reception and check in were very friendly and welcoming. We did sign up for the time share presentation since we were going to be in PV for one month so we had some extra time. The timeshare... More 

Helpful?
2 Thank ricardoBA
Renton, WA
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 February 2013

The facility is nice, rooms clean but dated. At check in the "host" said they were in the process of getting new furniture for the rooms. We'll see. Unless you are looking to buy or upgrade DO NOT go an a presentation. The hostess swears it is only 90 minutes but it takes a 1/2 hour to get to the... More 

Helpful?
3 Thank DouglasC
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear DouglasC: Thank you for taking the time to share your thorough feedback following your recent visit to Mayan Palace. We are happy to learn you enjoyed our facilities and some our staff was welcoming and pleasant as this is what we strive for every day. Rest assured that your comments will be taken into consideration in order to provide... More 

Sandy, Oregon
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 February 2013

Have stayed at the Mayan Palace, Marina several times, most recently in February, 2013. It is clean, the staff courteous, but they drive you crazy trying to sell you timeshares. They obviously have oversold the place many times over, as one has a heckofa time just getting a reservation, and when you are lucky enough to get one, it is... More 

Helpful?
1 Thank Charlie B
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Charlie B: Thank you for taking the time to share your feedback following your recent visit to Mayan Palace. We are happy to learn you enjoyed our facilities and our staff was welcoming and pleasant as this is what we strive for every day. We are always looking to surpass our clients’ expectations of genuine hospitality by providing outstanding... More 

Saskatoon, Canada
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 18 February 2013

This review will cover the excellent and the areas for improvement. It will also provide some tips I hope you'll find helpful, such as the all-important massage, facial and mani/pedi time. We have a 2-bedroom ocean-front for the two full weeks. Service: It is excellent. Our check-in was fast, friendly and efficient (we went earlier in the day and then... More 

Helpful?
17 Thank celticdragonfly
Saugatuck, Michigan
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 February 2013

We recently stayed for a week at the Mayan Palace , Marina, Puerto Vallarta. We had this stay as part of a previously purchased package through RCI. The property seems to be suffering from lack of attention, with all the company"s push to their newer and bigger property in N. Vallarta. And before you even complete check-in the staff starts... More 

Helpful?
3 Thank richard n
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear richard n: We truly appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. Rest assured that your comments will be taken into consideration as our goal is to make each one of our guests’ vacations relaxing. With all good wishes, Mayan Palace Puerto Vallarta Management. More 

Seattle
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 February 2013

The Mayan Palace has been a favorite for many years. Although it's an older property, it's well-maintained and has the advantage of providing easy access to the Marina area with it's many shops and restaurants, the downtown (via bus or taxi) and the airport. The staff are excellent and if you interview them, you'll discover most have hopes and dreams... More 

Helpful?
7 Thank oregon64
Maple Valley, Washington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 February 2013

THE POSITIVES: Mayan Palace, Puerto Vallarta is a very nice resort facility. The grounds are immaculately kept and well maintained. The housekeeping staff is friendly and efficient, the rooms are clean and the wait staff at the restaurants and bars are very accommodating. We had stayed at the Mayan PV before and looked forward to our stay in January 2013.... More 

Helpful?
3 Thank Travelbug847
Long Beach
Level Contributor
190 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 4 February 2013

My husband and I stayed here for a week because we have some Mayan Palace weeks to use. It's ok....the rooms are a bit dated but large and the resort is small so very little waling and there were plenty of lounges at the pool. You can also walk to restaurants in the marina so it's easy and comfortable. That... More 

Helpful?
1 Thank ConnieLongBeach
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear ConnieLongBeach: We truly appreciate you taking the time to provide us with your thoughtful feedback of your stay at the Mayan Palace. We really thank you for your kind comments about our facilities and the resort’s pool area. Rest assured that your comments will be taken into consideration in order to provide you everything that you need to make... More 

Edmonton
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 January 2013

This was a "Getaway" from Interval. Always beware of getaways at prime time because its obvious that no one else wants the property thus it becomes available! I want to direct my huge disappointment to the time share staff for their 'attack' within minutes of our arrival after a 14 hour travel day. Don't those people realize that they would... More 

Helpful?
5 Thank Dena H
Seattle, Washington
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 January 2013

My friend and I spent a week at the Mayan Palace after a few days at the Sea Garden in Nuevo Vallarta. We were shocked by the difference in quality between the two places. At the Sea Garden, we were given a large room with a fantastic view of the bay, and all of our requests with the concierge were... More 

Helpful?
2 Thank spratt504
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear spratt504: We truly appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We generally receive very favorable comments about our staff and the service they provide; unfortunately in this instance, it would appear that is not the case. All your feedback will be shared with the appropriate areas and we... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Mayan Palace Puerto Vallarta

Address: Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: $134 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mayan Palace Puerto Vallarta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Mayan Palace Puerto Vallarta Hotel Puerto Vallarta
Wyndham Puerto Vallarta
Puerto Vallarta Mayan Palace
Mayan Puerto Vallarta
Hotel Style:
#29 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Puerto Vallarta staff and other travellers.
82 questions
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Questions? Get answers from Mayan Palace Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher, the better view”
 of 5 bubbles BrentF337, 10 Nov 2016 | Read review
“Ask for a beach view”
 of 5 bubbles K-Aikin, 19 Oct 2016 | Read review
“Best views are facing ocean!”
 of 5 bubbles BobAdams99543, 26 Sep 2016 | Read review
“My ocean view room had windows that faced the direction of the ocean, but you couldn't see it. I had a lovely view of the pool and trees.”
 of 5 bubbles abbs22016, 1 Sep 2016 | Read review
“Gp for the high rise building closest to the water and request a high level room”
 of 5 bubbles JMH1146, 26 Aug 2016 | Read review
5 of 5
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