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Mayan Palace Puerto Vallarta

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Traveller (678)
Room & Suite (235)
Pool & Beach (193)
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Overview
  • Excellent40%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible6%
Travellers talk about
“bakal restaurant”(22 reviews)
“marina location”(24 reviews)
“vidanta resort”(9 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (1,027)
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134
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56
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All reviewsbakal restaurantmarina locationvidanta resortmain buildinghigh pressureocean viewrci exchangesunset barrestaurants and shopssales pitchone bedroom unitthe check in processliving areasmaller resortcoffee potcity tournice resort
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301 - 305 of 911 reviews
Reviewed 14 July 2016

Off season [July]visit with a strong dollar[and thus great exchange rate] there were many bargains to be had. I was there on a Interval International timeshare exchange. I couldn't get there on the first of 7 days and they were understanding. The room was neat...More

3  Thank paradeprez
Reviewed 14 July 2016

The rooms are nice and the amenities of the resort are what you would expect from the Mayan Palace. We stayed in the front building in a room that faced the street. There you could not hear any street noise and a benefit was you...More

1  Thank swelsh0330
Reviewed 14 July 2016

We had bought a Vidanta timeshare four years ago, but never used it until this visit. We went to a time share presentation and finally got the low down on our purchase. Apparently the building we thought we were buying was not constructed after all....More

3  Thank roseb830
Reviewed 10 July 2016

We had a wonderful experience here. We stayed a week. They gave us a room overlooking the marina and thought we would do a timeshare presentation to get a better room overlooking the ocean. We didn't care and didn't want to do the presentation. So...More

2  Thank majikashes
Reviewed 8 July 2016 via mobile

First impression was wonderful... until when we got our keys to our room they said we had to first speak to this gentleman. As soon as he started talking we knew it was a sales pitch to get us to go see another hotel to...More

1  Thank Mtstewart69
Response from Socialmediamanager1, Manager at Mayan Palace Puerto VallartaResponded 20 July 2016

Dear Guest: Thank you so much for choosing our Mayan Palace for your vacation and for sharing your review with us. It appears as though not all your expectations were met. Our goal is to make each one of our guests’ vacations relaxing and we...More

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Most Booked Properties in Puerto Vallarta, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
USD 100 - USD 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Puerto Vallarta
#30 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 100 - USD 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Puerto Vallarta
#30 On the Beach Hotel in Puerto Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (678)
Room & Suite (235)
Pool & Beach (193)
Dining (80)
Amenities (17)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Getslim60
12 April 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
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Tora S
24 March 2018|
AnswerShow all 5 answers
Response from Roland T | Reviewed this property |
No free WI-FI available in lobby; only location is in the entrance to the BAKAL restaurant; there is an area with good seating for as long as required; need to get password from a rest. staff member; WI-FI in room very... More
1
Vote
MEGHAN C
23 March 2018|
AnswerShow all 7 answers
Response from middwestsunlover | Reviewed this property |
Never saw people snorkeling there. There are excursions available for snorkeling.
1
Vote
Room Tips
"Ask for room facing the pool and ocean. Less noise than marina side."
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"The room maids work very hard so we tip really well. Just remember these girls make less per day than we..."
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"Everything about the room was great. Be sure to ask for more kitchen towels if you are cooking in the room..."
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"Installation of a glass vanity wall and door to separate the toilet from the shower area would improve the..."
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