We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Off season [July]visit with a strong dollar[and thus great exchange rate] there were many bargains to be had. I was there on a Interval International timeshare exchange. I couldn't get there on the first of 7 days and they were understanding. The room was neat...More
The rooms are nice and the amenities of the resort are what you would expect from the Mayan Palace. We stayed in the front building in a room that faced the street. There you could not hear any street noise and a benefit was you...More
We had bought a Vidanta timeshare four years ago, but never used it until this visit. We went to a time share presentation and finally got the low down on our purchase. Apparently the building we thought we were buying was not constructed after all....More
We had a wonderful experience here. We stayed a week. They gave us a room overlooking the marina and thought we would do a timeshare presentation to get a better room overlooking the ocean. We didn't care and didn't want to do the presentation. So...More
First impression was wonderful... until when we got our keys to our room they said we had to first speak to this gentleman. As soon as he started talking we knew it was a sales pitch to get us to go see another hotel to...More
1 Thank Mtstewart69
Response from Socialmediamanager1, Manager at Mayan Palace Puerto VallartaResponded 20 July 2016
Thank you so much for choosing our Mayan Palace for your vacation and for sharing your review with us.
It appears as though not all your expectations were met. Our goal is to make each one of our guests’ vacations relaxing and we...More
No free WI-FI available in lobby; only location is in the entrance to the BAKAL restaurant; there is an area with good seating for as long as required; need to get password from a rest. staff member; WI-FI in room very... More
No free WI-FI available in lobby; only location is in the entrance to the BAKAL restaurant; there is an area with good seating for as long as required; need to get password from a rest. staff member; WI-FI in room very expensive.