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28/01/2018 29/01/2018
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    Mayan Palace Puerto Vallarta

    Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
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    28/01/2018 29/01/2018
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    Traveller (638)
    Room & Suite (225)
    Pool & Beach (187)
    Overview
    • Excellent39%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible6%
    Travellers talk about
    “marina location” (24 reviews)
    “main building” (36 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Write a ReviewReviews (957)
    There are newer reviews for Mayan Palace Puerto Vallarta
    See the most recent reviews
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    21 - 25 of 844 reviews

    Reviewed 18 November 2017

    Beautiful room overlooking ocean. Great food in hotel restaurants. Staff was very pleasant and helpful. Plenty of activities all day long. Money exchange on premises. The Consierges were very helpful. There are no ovens in the room just 2 burners and a small fridge. There...More

    Thank Cheryl O
    Response from Socialmediamanager1, General Manager at Mayan Palace Puerto VallartaResponded 22 November 2017

    Dear Guest, Thank you so much for choosing The Mayan Palace Puerto Vallarta for your vacation and for sharing your review about your stay. We are delighted to find out that our staff was very helpful, as this is what we strive for every day....More

    Reviewed 15 November 2017 via mobile

    Service overall was good. After a couple of issues with room service and a restaurant visit, we made a Manager aware and he was great and compensated us with a free buffet. It was well handled and we appreciated it. The food was good (love...More

    Thank huckyVancouverIsland
    Reviewed 14 November 2017

    Pros- Location: WE were close to the marina and other attractions. It was a short cab ride to the romantic zona and to Vidanta Nuevo. Staff-The staff was amazing. We lost our bags for two days. The hotel was on the phone with the airport...More

    Thank lmlee8901
    Reviewed 13 November 2017 via mobile

    We were not notified that the property is currently under construction until we checked in. They work 6 days a week with jack hammer, starting at 9 to about 6, pretty much all day. If we had been aware, we would have stayed at their...More

    1  Thank holomakani
    Response from Socialmediamanager1, Manager at Mayan Palace Puerto VallartaResponded 18 November 2017

    Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay with us. We deeply regret that you were not informed about the maintenance please accept our sincere apology for this inconvenience. We understand your frustration, and we will...More

    Reviewed 10 November 2017

    Mayan Palace at the Marina in Puerto Vallarta is one of our favorites, because it combines the best of everything! Clean, beautiful rooms; only a few steps to the gym, pool, beach and bay; reasonably priced restaurants and drinks, with Happy Hours several times a...More

    Review collected in partnership with this hotel
    Thank RenoCarolyn2014
    Response from Socialmediamanager1, General Manager at Mayan Palace Puerto VallartaResponded 11 November 2017

    Dear Guest, We take great pride in creating incredible vacations and after receiving your remarks, it is great to confirm we have succeeded in doing so for you and your loved ones. We look forward to welcoming you back and continue making your stays memorable!...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 100 - USD 350 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 179
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    • Also Known As
    • Mayan Palace Puerto Vallarta Hotel Puerto Vallarta ,
    • Wyndham Puerto Vallarta ,
    • Puerto Vallarta Mayan Palace ,
    • Mayan Puerto Vallarta
    Add Photo Photos
    Traveller (638)
    Room & Suite (225)
    Pool & Beach (187)
    Dining (79)
    Hotel & Grounds (412)
    Bathroom (5)
    Family and Play Areas (3)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 122 hotels in Puerto Vallarta
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    annjh
    20 November 2017|
    AnswerShow all 9 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    kathyjoy63
    2 November 2017|
    AnswerShow all 3 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    donolson64
    18 October 2017|
    AnswerShow all 2 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Room Tips
    "get an ocean view room"
    Read review
    "If you want a good room, you must go to the membership (timeshare) sales events."
    Read review
    "At the Mayan Palace, rooms overlook either the roof of the bottom floors (like a big white tent), or the..."
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    "Rooms are well equipped with the items you need to do some of your own meals if you so desire. The beds are..."
    Read review
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